Oregon Staffing
IT Support Technician (Mac & Windows)
Oregon Staffing, Portland, Oregon, United States, 97204
Desktop Support Technician (Mac & Windows)
A large e-commerce company in Portland, OR is hiring a Desktop Support Technician (Mac & Windows) to join the team for a great long-term opportunity! Job duties include: Troubleshooting with both Mac and Windows environments/applications 80% Tier II onsite desktop support and 20% Tier I virtual chat support Support of global workforce both onsite and remote workers Ensuring data integrity in the asset management system Perform asset management tasks, inventory, audits, and disposals at their site Proactively refresh end of life (EOL) systems Provision computer assets in the new hire on boarding process both onsite and remote Monitor and remediate client health (SCCM, anti-virus and related) Support video and teleconference technology, printers, and various brands of hardware (Windows and Mac) Qualifications: 2-3 years of desktop support experience, preferably in a medium to large end user environment Need to have both Mac OS and Windows support, in addition to Active Directory experience Experience with Jamf Experience with ticketing systems, active directory, VPN solutions, WLAN, LAN, and basic knowledge of TCP/IP Proficient with Windows and Mac hardware and operating systems Unix/Linux a plus Knowledge of universal client image creation, management, and testing Knowledge of client and server operating systems, and machine architectures in a Windows environment Knowledge of client and system architecture for Mac is preferred Pay and benefits: The pay range for this position is $25.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical illness, accident, and hospital 401(k) retirement plan pre-tax and Roth post-tax contributions available Life insurance (voluntary life & AD&D for the employee and dependents) Short and long-term disability Health spending account (HSA) Transportation benefits Employee assistance program Time off/leave (PTO, vacation or sick leave) Workplace type: This is a fully onsite position in Portland, OR. Application deadline: This position is anticipated to close on Aug 12, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We're a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in full-stack technology services, talent services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
A large e-commerce company in Portland, OR is hiring a Desktop Support Technician (Mac & Windows) to join the team for a great long-term opportunity! Job duties include: Troubleshooting with both Mac and Windows environments/applications 80% Tier II onsite desktop support and 20% Tier I virtual chat support Support of global workforce both onsite and remote workers Ensuring data integrity in the asset management system Perform asset management tasks, inventory, audits, and disposals at their site Proactively refresh end of life (EOL) systems Provision computer assets in the new hire on boarding process both onsite and remote Monitor and remediate client health (SCCM, anti-virus and related) Support video and teleconference technology, printers, and various brands of hardware (Windows and Mac) Qualifications: 2-3 years of desktop support experience, preferably in a medium to large end user environment Need to have both Mac OS and Windows support, in addition to Active Directory experience Experience with Jamf Experience with ticketing systems, active directory, VPN solutions, WLAN, LAN, and basic knowledge of TCP/IP Proficient with Windows and Mac hardware and operating systems Unix/Linux a plus Knowledge of universal client image creation, management, and testing Knowledge of client and server operating systems, and machine architectures in a Windows environment Knowledge of client and system architecture for Mac is preferred Pay and benefits: The pay range for this position is $25.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical illness, accident, and hospital 401(k) retirement plan pre-tax and Roth post-tax contributions available Life insurance (voluntary life & AD&D for the employee and dependents) Short and long-term disability Health spending account (HSA) Transportation benefits Employee assistance program Time off/leave (PTO, vacation or sick leave) Workplace type: This is a fully onsite position in Portland, OR. Application deadline: This position is anticipated to close on Aug 12, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We're a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in full-stack technology services, talent services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.