DXC Technology
DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience.
Ready to make your application Please do read through the description at least once before clicking on Apply. We are currently hiring a
Client Success Manager (CSM)
to support accounts in the
Longtail segment , with a focus on industries such as
Telecommunications, Energy & Utilities, Travel & Transportation, Technology & Media, and IT in Agriculture . The ideal candidate brings both industry fluency and customer-centric delivery mindset to drive client satisfaction and revenue growth. Key Responsibilities Partner with Market Leads and
industry-specific SMEs
to align account strategies with industry trends and challenges. Own and grow a pipeline of sub-$5M opportunities across assigned
Longtail accounts , ensuring proactive account planning and cross-sell efforts. Lead contract renewal strategies and drive customer retention and expansion through a
deep understanding of industry-specific goals . Translate industry trends and customer pain points into tailored CES offerings. Serve as the
Voice of the Client
within CES, ensuring that customer needs are accurately represented and prioritized across delivery teams. Maintain and deepen relationships with stakeholders across client organizations, particularly in
verticals such as Telecom, Utilities, and Technology . Forecast revenue and margins accurately with Market Leads, with an emphasis on strategic growth within
industry verticals . Ensure contractual and delivery obligations are met, collaborating with delivery and technical teams to optimize engagement outcomes. Qualifications Bachelor's degree or equivalent experience. 5–7 years in Customer Success, Client Management, or technical consulting roles with
experience across Longtail industries
(Telecom, Energy, Utilities, Travel, Technology, etc.). Proven success in stakeholder management, program execution, and client expansion. Comfortable engaging with
senior leadership (C-Level, Senior Directors)
and influencing strategic discussions. Familiar with tools and platforms such as Salesforce, Gainsight, and project collaboration tools (Slack, Zendesk, Trello, etc.). Strong communication, leadership, and planning skills tailored to
diverse and complex industry needs . Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionBusiness Development IndustriesIT Services and IT Consulting Referrals increase your chances of interviewing at DXC Technology by 2x Get notified about new Customer Success Manager jobs in
Chicago, IL . Chicago, IL $128,600.00-$193,000.00 3 weeks ago Chicago, IL $106,500.00-$118,300.00 1 day ago Customer Success Manager II, Global Strategic Chicago, IL $106,500.00-$118,300.00 5 days ago Chicago, IL $125,000.00-$160,000.00 2 weeks ago Chicago, IL $1,950.00-$20,000.00 1 week ago Chicago, IL $75,000.00-$107,000.00 1 week ago Chicago, IL $50,000.00-$75,000.00 1 week ago Customer Success Manager, QSR Vertical-R-252433 Chicago, IL $95,000.00-$120,000.00 3 days ago Chicago, IL $135,200.00-$234,100.00 2 weeks ago Chicago, IL $80,000.00-$90,000.00 1 week ago Chicago, IL $185,500.00-$268,900.00 1 week ago Chicago, IL $94,000.00-$162,000.00 9 hours ago Chicago, IL $80,000.00-$100,000.00 1 month ago Chicago, IL $90,000.00-$110,000.00 2 months ago Customer Success Manager - North Central Chicago, IL $80,000.00-$100,000.00 1 month ago Chicago, IL $90,000.00-$105,000.00 1 day ago Customer Success Strategy and Operations Manager Chicago, IL $101,400.00-$159,768.00 2 days ago Chicago, IL $125,700.00-$164,500.00 2 weeks ago Chicago, IL $95,000.00-$115,000.00 1 month ago Chicago, IL $70,000.00-$80,000.00 2 weeks ago Chicago, IL $133,400.00-$223,700.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Ready to make your application Please do read through the description at least once before clicking on Apply. We are currently hiring a
Client Success Manager (CSM)
to support accounts in the
Longtail segment , with a focus on industries such as
Telecommunications, Energy & Utilities, Travel & Transportation, Technology & Media, and IT in Agriculture . The ideal candidate brings both industry fluency and customer-centric delivery mindset to drive client satisfaction and revenue growth. Key Responsibilities Partner with Market Leads and
industry-specific SMEs
to align account strategies with industry trends and challenges. Own and grow a pipeline of sub-$5M opportunities across assigned
Longtail accounts , ensuring proactive account planning and cross-sell efforts. Lead contract renewal strategies and drive customer retention and expansion through a
deep understanding of industry-specific goals . Translate industry trends and customer pain points into tailored CES offerings. Serve as the
Voice of the Client
within CES, ensuring that customer needs are accurately represented and prioritized across delivery teams. Maintain and deepen relationships with stakeholders across client organizations, particularly in
verticals such as Telecom, Utilities, and Technology . Forecast revenue and margins accurately with Market Leads, with an emphasis on strategic growth within
industry verticals . Ensure contractual and delivery obligations are met, collaborating with delivery and technical teams to optimize engagement outcomes. Qualifications Bachelor's degree or equivalent experience. 5–7 years in Customer Success, Client Management, or technical consulting roles with
experience across Longtail industries
(Telecom, Energy, Utilities, Travel, Technology, etc.). Proven success in stakeholder management, program execution, and client expansion. Comfortable engaging with
senior leadership (C-Level, Senior Directors)
and influencing strategic discussions. Familiar with tools and platforms such as Salesforce, Gainsight, and project collaboration tools (Slack, Zendesk, Trello, etc.). Strong communication, leadership, and planning skills tailored to
diverse and complex industry needs . Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionBusiness Development IndustriesIT Services and IT Consulting Referrals increase your chances of interviewing at DXC Technology by 2x Get notified about new Customer Success Manager jobs in
Chicago, IL . Chicago, IL $128,600.00-$193,000.00 3 weeks ago Chicago, IL $106,500.00-$118,300.00 1 day ago Customer Success Manager II, Global Strategic Chicago, IL $106,500.00-$118,300.00 5 days ago Chicago, IL $125,000.00-$160,000.00 2 weeks ago Chicago, IL $1,950.00-$20,000.00 1 week ago Chicago, IL $75,000.00-$107,000.00 1 week ago Chicago, IL $50,000.00-$75,000.00 1 week ago Customer Success Manager, QSR Vertical-R-252433 Chicago, IL $95,000.00-$120,000.00 3 days ago Chicago, IL $135,200.00-$234,100.00 2 weeks ago Chicago, IL $80,000.00-$90,000.00 1 week ago Chicago, IL $185,500.00-$268,900.00 1 week ago Chicago, IL $94,000.00-$162,000.00 9 hours ago Chicago, IL $80,000.00-$100,000.00 1 month ago Chicago, IL $90,000.00-$110,000.00 2 months ago Customer Success Manager - North Central Chicago, IL $80,000.00-$100,000.00 1 month ago Chicago, IL $90,000.00-$105,000.00 1 day ago Customer Success Strategy and Operations Manager Chicago, IL $101,400.00-$159,768.00 2 days ago Chicago, IL $125,700.00-$164,500.00 2 weeks ago Chicago, IL $95,000.00-$115,000.00 1 month ago Chicago, IL $70,000.00-$80,000.00 2 weeks ago Chicago, IL $133,400.00-$223,700.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr