SLT (Strengthen - Lengthen - Tone)
Client Service Team Member
SLT (Strengthen - Lengthen - Tone), Boston, Massachusetts, us, 02298
Join to apply for the
Client Service Team Member
role at
SLT (Strengthen - Lengthen - Tone) 6 months ago Be among the first 25 applicants Join to apply for the
Client Service Team Member
role at
SLT (Strengthen - Lengthen - Tone) CLIENT SERVICES TEAM – Boston (Back Bay)
Do not wait to apply after reading this description a high application volume is expected for this opportunity.
Reports To: Studio Manager
Employment Status: Part Time/Non-Exempt
Key Responsibilities
Greet and engage clients in a positive and friendly manner Provide the highest level of client/customer service and hospitality to all clients/prospective clients Share pricing and class information with prospective clients Deliver Megaformer machine demos to new clients Complete studio tours with new clients Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience Ensure complete knowledge of Mariana Tek system Assist Management with day-to-day operations of the studio Ensure prompt response to studio emails; notify Studio Manager if needed Understand SLT product knowledge, policies and procedures for retail operations Complete basic Megaformer machine maintenance Actively maintain studio cleanliness and organization between each class so each client receives the best SLT experience Assist in retail inventory at the end of the month Complete opening and/or closing checklists Perform other studio duties as needed
Qualifications
Mariana Tek software experience a plus Leadership experience a plus Must have superior customer service skills Must have excellent interpersonal skills and a service-oriented outlook Must be highly organized Ability to work independently as well as on a team Should have a strong ability to communicate clearly with team members, clients and senior management Must be able to move and/or lift heavy items, up to 50 lbs. Available weekdays 6AM-1PM, weekdays 4PM-8:30PM and/or weekends 8AM-3PM
SLT actively seeks a diverse applicant pool in order to build the strongest possible team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Seniority level
Seniority levelEntry level Employment type
Employment typeOther Job function
Job functionOther IndustriesHealth, Wellness & Fitness Referrals increase your chances of interviewing at SLT (Strengthen - Lengthen - Tone) by 2x Get notified about new Client Services Representative jobs in
Boston, MA . Client Service [Multiple Positions Available] Boston, MA $65,000.00-$75,000.00 9 hours ago Customer Service – Booking Hotels | Work From Home Boston, MA $40,000.00-$70,000.00 10 hours ago Wellesley, MA $47,100.00-$63,600.00 3 weeks ago Boston, MA $86,000.00-$138,000.00 2 weeks ago Newton, MA $100,000.00-$120,000.00 2 weeks ago Tenant Service Coordinator/Tenant Experience CoordinatorClient Service/ Call Center Representative We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Client Service Team Member
role at
SLT (Strengthen - Lengthen - Tone) 6 months ago Be among the first 25 applicants Join to apply for the
Client Service Team Member
role at
SLT (Strengthen - Lengthen - Tone) CLIENT SERVICES TEAM – Boston (Back Bay)
Do not wait to apply after reading this description a high application volume is expected for this opportunity.
Reports To: Studio Manager
Employment Status: Part Time/Non-Exempt
Key Responsibilities
Greet and engage clients in a positive and friendly manner Provide the highest level of client/customer service and hospitality to all clients/prospective clients Share pricing and class information with prospective clients Deliver Megaformer machine demos to new clients Complete studio tours with new clients Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience Ensure complete knowledge of Mariana Tek system Assist Management with day-to-day operations of the studio Ensure prompt response to studio emails; notify Studio Manager if needed Understand SLT product knowledge, policies and procedures for retail operations Complete basic Megaformer machine maintenance Actively maintain studio cleanliness and organization between each class so each client receives the best SLT experience Assist in retail inventory at the end of the month Complete opening and/or closing checklists Perform other studio duties as needed
Qualifications
Mariana Tek software experience a plus Leadership experience a plus Must have superior customer service skills Must have excellent interpersonal skills and a service-oriented outlook Must be highly organized Ability to work independently as well as on a team Should have a strong ability to communicate clearly with team members, clients and senior management Must be able to move and/or lift heavy items, up to 50 lbs. Available weekdays 6AM-1PM, weekdays 4PM-8:30PM and/or weekends 8AM-3PM
SLT actively seeks a diverse applicant pool in order to build the strongest possible team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Seniority level
Seniority levelEntry level Employment type
Employment typeOther Job function
Job functionOther IndustriesHealth, Wellness & Fitness Referrals increase your chances of interviewing at SLT (Strengthen - Lengthen - Tone) by 2x Get notified about new Client Services Representative jobs in
Boston, MA . Client Service [Multiple Positions Available] Boston, MA $65,000.00-$75,000.00 9 hours ago Customer Service – Booking Hotels | Work From Home Boston, MA $40,000.00-$70,000.00 10 hours ago Wellesley, MA $47,100.00-$63,600.00 3 weeks ago Boston, MA $86,000.00-$138,000.00 2 weeks ago Newton, MA $100,000.00-$120,000.00 2 weeks ago Tenant Service Coordinator/Tenant Experience CoordinatorClient Service/ Call Center Representative We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr