Kootenai Hospital
Executive Director Revenue Cycle Services
Kootenai Hospital, Coeur D Alene, Idaho, United States, 83814
Executive Director Revenue Cycle Services
Executive Director Revenue Cycle Services
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
Job Code: 28303
Position Summary
About the Role - We are looking for a professional, innovative, and community-minded Executive Director of Revenue Cycle Services to provide strategic direction and oversight of revenue cycle operations across the Kootenai Health system. In this role, you will develop long-range strategic plans for systems and processes that support the collective goals of the organization. Our ideal candidate is has a high level of emotional intelligence, relational and a results driven proven leader. What you will do: Leads implementation of strategic and operational plans for assigned functions, addressing operations, fiscal performance, customer service, IT, human capital and regulatory standard Ensures the overall revenue cycle strategy aligns with and supports business objectives and is focused enterprise-wide to maximize cash collections and to decrease the cost to collect Leads the effort to build revenue cycle business literacy across the organization Collaborates with Finance and IT to develop and operationalize a transformation roadmap Advises on the charging strategy and standardization Provides leadership and supports governance processes to result in effective, efficient, standardized, and compliant practices across the health system Organizes routine educational "in services" including regular meetings to support effective operations and the sharing of best practices Champions associate engagement initiatives that align with the health system’s culture and values; creates strategies to improve the associate experience Collaborates with leaders to develop streamlined processes to improve organizational outcomes, including Payer Contracting, Case Management, Utilization Review, CDI, and clinics Provides leadership oversight for new market growth, system implementations, conversions, and upgrades for revenue cycle applications Investigates complex problems, coordinating efforts to provide innovative strategies/resolution Assesses and recommends new technology, performing vendor reviews and ROI analyses Maintains strong understanding of revenue cycle metrics and leads team in building plans to support operational departments to achieve best practice performance through strong analytical capabilities, process improvement identification, and technology enhancements Maintains strong understanding of various system functionalities and leads team in identifying and implementing improvements for performance, workflow, and cost-to-collect reduction Effectively collaborates with IT and project management leaders for the successful planning and execution of revenue cycle-related applications/systems as part of transformation projects Leads the organization to continuously improve its revenue cycle performance continuum and operations through data, metrics, technology and updated processes Develops options, communicates, and builds support for recommendations to allow the organization to meet changing environment/regulatory requirements and to ensure the medical center receives appropriate reimbursement for services provided Performs evaluation/process redesign/implementation of healthcare business office function Leads development and implementation of consistent policies, procedures, and productivity standards to improve operations system-wide Maintains strong customer relationships with key strategic partners Monitors and provides regular reporting to senior management on key performance metric Brings developing issues and recommended action to the attention of leadership/committees Ensures the quality of system deliverables, the quality of the work delivered by assigned functions, and compliance with formal service agreements Directs and/or oversees analysis of issues to identify developing problems/changes/potential risks that may impact the health system Collaborates with leaders in the system, developing strategies to mitigate risk Develops, maintains, and ensures compliance with standardized policies, processes, and programs throughout the organization, ensuring compliance with assigned staff as well Provides oversight to ensure required reports are filed accurately and compliant with deadlines Develops a high-performing team as measured through the achievement of benchmark process outcomes, audit and compliance results, financial goals, and employee satisfaction Stays current with government regulations regarding billing requirement Drafts goals, objectives, and budgets for assigned areas; monitors to ensure achievement Ensures all HIPAA privacy and security standards are adhered to/followed Relies on experience and judgment to plan and accomplish goals Qualifications - Master’s degree in business, finance or related field, or currently enrolled in a related Master's degree program, required 15 years’ related experience in healthcare required Minimum 7 years’ leadership experience required Proficient in revenue cycle technology systems Proven leadership skills incorporating accountability, open communication and team building Pay range and compensation package - $183,000 - $215,300 - relocation assistance About Kootenai Health: Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare
provider. As your next employer, we are excited to offer you: Kootenai Health’s tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent. Competitive salaries with night, weekend, and PRN shift differentials An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching Employees receive discounts at The Wellness Bar, PEAK Fitness, and more Robust and interactive employee referral program And much more Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you! Apply today! Please contact Lindsay Buchanan at lbuchanan@kh.org, the HR Front Desk at 208-625-4620 or email
careers@kh.org
with any questions. Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex. Why I love my job as a leader at Kootenai Health
Benefits Spotlight
A variety of medical, dental, and vision insurance plans are available to both full and part-time employees, with some available at no cost to the employee. In addition, benefit-eligible employees also gain access to the following: Tuition assistance and career development programs Robust Retirement Plan Night, weekend and PRN shift differentials Join our Talent Community to stay connected with Kootenai Health about job opportunities and events! What makes a successful employee at Kootenai Health?
#J-18808-Ljbffr
Executive Director Revenue Cycle Services
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
Job Code: 28303
Position Summary
About the Role - We are looking for a professional, innovative, and community-minded Executive Director of Revenue Cycle Services to provide strategic direction and oversight of revenue cycle operations across the Kootenai Health system. In this role, you will develop long-range strategic plans for systems and processes that support the collective goals of the organization. Our ideal candidate is has a high level of emotional intelligence, relational and a results driven proven leader. What you will do: Leads implementation of strategic and operational plans for assigned functions, addressing operations, fiscal performance, customer service, IT, human capital and regulatory standard Ensures the overall revenue cycle strategy aligns with and supports business objectives and is focused enterprise-wide to maximize cash collections and to decrease the cost to collect Leads the effort to build revenue cycle business literacy across the organization Collaborates with Finance and IT to develop and operationalize a transformation roadmap Advises on the charging strategy and standardization Provides leadership and supports governance processes to result in effective, efficient, standardized, and compliant practices across the health system Organizes routine educational "in services" including regular meetings to support effective operations and the sharing of best practices Champions associate engagement initiatives that align with the health system’s culture and values; creates strategies to improve the associate experience Collaborates with leaders to develop streamlined processes to improve organizational outcomes, including Payer Contracting, Case Management, Utilization Review, CDI, and clinics Provides leadership oversight for new market growth, system implementations, conversions, and upgrades for revenue cycle applications Investigates complex problems, coordinating efforts to provide innovative strategies/resolution Assesses and recommends new technology, performing vendor reviews and ROI analyses Maintains strong understanding of revenue cycle metrics and leads team in building plans to support operational departments to achieve best practice performance through strong analytical capabilities, process improvement identification, and technology enhancements Maintains strong understanding of various system functionalities and leads team in identifying and implementing improvements for performance, workflow, and cost-to-collect reduction Effectively collaborates with IT and project management leaders for the successful planning and execution of revenue cycle-related applications/systems as part of transformation projects Leads the organization to continuously improve its revenue cycle performance continuum and operations through data, metrics, technology and updated processes Develops options, communicates, and builds support for recommendations to allow the organization to meet changing environment/regulatory requirements and to ensure the medical center receives appropriate reimbursement for services provided Performs evaluation/process redesign/implementation of healthcare business office function Leads development and implementation of consistent policies, procedures, and productivity standards to improve operations system-wide Maintains strong customer relationships with key strategic partners Monitors and provides regular reporting to senior management on key performance metric Brings developing issues and recommended action to the attention of leadership/committees Ensures the quality of system deliverables, the quality of the work delivered by assigned functions, and compliance with formal service agreements Directs and/or oversees analysis of issues to identify developing problems/changes/potential risks that may impact the health system Collaborates with leaders in the system, developing strategies to mitigate risk Develops, maintains, and ensures compliance with standardized policies, processes, and programs throughout the organization, ensuring compliance with assigned staff as well Provides oversight to ensure required reports are filed accurately and compliant with deadlines Develops a high-performing team as measured through the achievement of benchmark process outcomes, audit and compliance results, financial goals, and employee satisfaction Stays current with government regulations regarding billing requirement Drafts goals, objectives, and budgets for assigned areas; monitors to ensure achievement Ensures all HIPAA privacy and security standards are adhered to/followed Relies on experience and judgment to plan and accomplish goals Qualifications - Master’s degree in business, finance or related field, or currently enrolled in a related Master's degree program, required 15 years’ related experience in healthcare required Minimum 7 years’ leadership experience required Proficient in revenue cycle technology systems Proven leadership skills incorporating accountability, open communication and team building Pay range and compensation package - $183,000 - $215,300 - relocation assistance About Kootenai Health: Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare
provider. As your next employer, we are excited to offer you: Kootenai Health’s tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent. Competitive salaries with night, weekend, and PRN shift differentials An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching Employees receive discounts at The Wellness Bar, PEAK Fitness, and more Robust and interactive employee referral program And much more Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you! Apply today! Please contact Lindsay Buchanan at lbuchanan@kh.org, the HR Front Desk at 208-625-4620 or email
careers@kh.org
with any questions. Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex. Why I love my job as a leader at Kootenai Health
Benefits Spotlight
A variety of medical, dental, and vision insurance plans are available to both full and part-time employees, with some available at no cost to the employee. In addition, benefit-eligible employees also gain access to the following: Tuition assistance and career development programs Robust Retirement Plan Night, weekend and PRN shift differentials Join our Talent Community to stay connected with Kootenai Health about job opportunities and events! What makes a successful employee at Kootenai Health?
#J-18808-Ljbffr