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Vivia

Director of ACT Services

Vivia, Chicago, Illinois, United States, 60290

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4 days ago Be among the first 25 applicants

Increase your chances of an interview by reading the following overview of this role before making an application. This range is provided by Vivia. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $90,000.00/yr - $110,000.00/yr Direct message the job poster from Vivia Lead transformative care for Chicago’s most vulnerable communities At Vivia Health, we believe that people with serious mental illness deserve access to intensive, person-centered support that meets them where they are—literally. Our Assertive Community Treatment (ACT) program brings together therapists, nurse practitioners, case managers, and peer specialists to deliver wraparound services in the field. We’re looking for a strategic, compassionate leader to guide this work. If you’re a licensed clinician with strong leadership skills and a passion for recovery-oriented care, you belong here. About the Role We’re hiring a Director of ACT Services to oversee our mobile, multidisciplinary ACT team serving adults with serious mental illness, often navigating co-occurring conditions, housing instability, or justice involvement. You’ll lead with both heart and rigor, ensuring clinical excellence, operational smoothness, and fidelity to the ACT model. You’ll collaborate closely with internal teams and external partners to reduce hospitalizations, promote community integration, and ensure that no one falls through the cracks. What You’ll Do Provide clinical oversight across a diverse team of case managers, therapists, nurses, and peer support specialists Lead daily team meetings to coordinate care, review risks, and assign tasks Maintain fidelity to ACT standards, including caseload ratios, service availability, and mobile outreach Review and approve treatment plans, ensuring cross-disciplinary integration Respond to psychiatric crises and coordinate safety planning and de-escalation Build and sustain community partnerships (e.g., hospitals, housing, courts, detox programs) Track and improve outcomes like hospital readmissions, client engagement, and housing stability Ensure compliance with Medicaid documentation and grant reporting Provide training in trauma-informed care, harm reduction, and motivational interviewing Champion a culture of equity, inclusion, and recovery What You Bring Master’s degree in Social Work, Counseling, Psychology, or related field 5–7 years of experience working with adults with serious mental illness 3+ years of supervisory experience in a behavioral health setting Knowledge ofthe ACT model, Medicaid billing, and integrated care best practices Strong leadership, crisis response, and interdisciplinary coordination skills Experience with EHRs (Athena preferred) and clinical assessments like IM+CANS Certified in evidence-based modalities (DBT, CBT, Harm Reduction, etc.) Experienced in forensic or street outreach work Bilingual and culturally responsive to Chicago’s diverse communities Why Join Vivia Health? Lead Impactful Work – Guide a gold-standard ACT program and build systems of care that truly work Professional Growth – Access CEUs, supervision, and mentorship Inclusive Culture – Be part of a values-aligned organization committed to equity Details Location: Clinics and field sites across Chicago Comprehensive medical, dental, vision, and life insurance Generous PTO and paid holidays 401(k) with employer match Supportive, flexible workplace culture Ready to lead a team that changes lives every day? Join Vivia Health and help us build a more equitable, community-based mental health system—one person at a time. To apply, send your resume, cover letter, and three references to humanresources@viviahealth.org. Applications are reviewed on a rolling basis. Vivia Health is an Equal Opportunity Employer. We value diverse perspectives and lived experience in mental health. Seniority level

Seniority levelDirector Employment type

Employment typePart-time Job function

Job functionHealth Care Provider IndustriesHospitals and Health Care Referrals increase your chances of interviewing at Vivia by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Paid paternity leave Paid maternity leave Disability insurance Get notified when a new job is posted. Sign in to set job alerts for “Director of Services” roles. Chicago, IL $155,895.00-$202,960.00 18 hours ago Chicago, IL $65,000.00-$83,000.00 1 month ago Director, Global Customer Care and Service Management Schaumburg, IL $170,000.00-$190,000.00 2 weeks ago Sr. Director of Resident & Hospitality Services Burr Ridge, IL $135,000.00-$145,000.00 2 weeks ago Director, Operations, US Property Management Chicago, IL $190,000.00-$202,000.00 2 weeks ago Director of Building Services and Operations Chicago, IL $85,000.00-$93,000.00 4 weeks ago Senior Hospitality Director, Motorsports (Payment Services Client, Global Hospitality) Chicago, IL $90,000.00-$120,000.00 2 weeks ago Chicago, IL $150,000.00-$175,000.00 4 weeks ago Chicago, IL $175,000.00-$200,000.00 3 weeks ago Chicago, IL $150,000.00-$175,000.00 3 days ago Oak Brook, IL $98,000.00-$105,000.00 1 week ago Senior Director of Implementation & Services Chicago, IL $150,000.00-$190,000.00 1 week ago Regional Director of Operations - MidWest Lombard, IL $130,000.00-$140,000.00 12 hours ago Chicago, IL $200,000.00-$210,000.00 1 month ago Director of Hospital Services OperationsDirector of Healthcare Practice Operations Chicago, IL $115,000.00-$130,000.00 1 month ago Director, Global Customer Care and Service Management Standards Centralized Managed & Support Operations (CMSO) Schaumburg, IL $170,000.00-$190,000.00 2 weeks ago Chicago, IL $125,000.00-$150,000.00 1 month ago Chicago, IL $206,000.00-$356,000.00 2 hours ago Regional Director of Operations - MidWest Lombard, IL $130,000.00-$140,000.00 1 week ago Vice President, Service Line OptimizationDirector I, Conference Services (Hybrid) Chicago, IL $120,360.00-$162,180.00 1 week ago Chicago, IL $160,000.00-$180,000.00 1 month ago Chicago, IL $160,000.00-$185,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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