Catholic Charities Boston
Family Support Services Program Manager
Catholic Charities Boston, Boston, Massachusetts, us, 02298
Join to apply for the
Family Support Services Program Manager
role at
Catholic Charities Boston 2 weeks ago Be among the first 25 applicants Join to apply for the
Family Support Services Program Manager
role at
Catholic Charities Boston Get AI-powered advice on this job and more exclusive features. The Family Support Services Program Manager will manage a team of 5-6 Family Support Specialists. The Program Manager is responsible for planning, coordinating, monitoring the case load and case notes and relationship management of the team, including coaching, mentoring and supervision of team members. The Program Manager is responsible for program contract management, budget, and reporting to the funding agency and programmatic oversight of community outreach and record keeping.
Do not wait to apply after reading this description a high application volume is expected for this opportunity.
Responsibilities
Maintain professional boundaries and confidentiality. Responsible for hiring, training, and scheduling of staff. Provide employees with weekly supervision regarding case management and caseload. Ensure employees receive ongoing training each year to provide quality care for clients and themselves. Provide access to materials needed to support work with clients' needs. Provide case management and counseling services to clients as needed. Meet regularly with the program team to discuss case management concerns and provide organizational updates as needed. Work with Vice President on budget and contractual obligations. Oversee work performance, provide feedback to employees and suggestions for improvement when necessary. Monitor progress and goals throughout the year. Prepare the annual performance appraisal for all direct report staff. Report concerns including but not limited to staff performance to the Vice President of Family & youth Services. Responsible for the preparation and delivery of timely submission of reports to the funding agency. Ensure expense and mileage reimbursement forms are submitted monthly by employees with documentation of all expenditures. Provide careful review for approval. Ensure accuracy of timecards with employee approval. Attendance at internal and external meetings and trainings. Visit client families in their home. Local travel as needed to perform the functions of the position.
Qualifications
A master's degree in social work, LCSW or degree in Human Services preferred with a minimum of 3-5 years relevant program experience. Strong supervisory skills and at least 3 years of experience supervising in a human service environment. Experience in home-based counseling and case management services. Experience working with culturally and linguistically diverse population. Knowledge of working with program budgets and contracts. Experience working with the Department of Children and Families programming, assessment, service planning, and case review. Effective communication and problem-solving skills with an attention to detail. Competent computer skills with Microsoft Office Suite and remote technology. A valid driver’s license and access to reliable transportation and insurance coverage. Bilingual Spanish/ English/ Kamer/Haitian Creole helpful. Some evening and weekend availability as needed for on-call work.
Our benefits are competitive and include a 403(b) savings plan and generous time off.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Visit us at: www.ccab.org.
PI274961554Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
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Family Support Services Program Manager
role at
Catholic Charities Boston 2 weeks ago Be among the first 25 applicants Join to apply for the
Family Support Services Program Manager
role at
Catholic Charities Boston Get AI-powered advice on this job and more exclusive features. The Family Support Services Program Manager will manage a team of 5-6 Family Support Specialists. The Program Manager is responsible for planning, coordinating, monitoring the case load and case notes and relationship management of the team, including coaching, mentoring and supervision of team members. The Program Manager is responsible for program contract management, budget, and reporting to the funding agency and programmatic oversight of community outreach and record keeping.
Do not wait to apply after reading this description a high application volume is expected for this opportunity.
Responsibilities
Maintain professional boundaries and confidentiality. Responsible for hiring, training, and scheduling of staff. Provide employees with weekly supervision regarding case management and caseload. Ensure employees receive ongoing training each year to provide quality care for clients and themselves. Provide access to materials needed to support work with clients' needs. Provide case management and counseling services to clients as needed. Meet regularly with the program team to discuss case management concerns and provide organizational updates as needed. Work with Vice President on budget and contractual obligations. Oversee work performance, provide feedback to employees and suggestions for improvement when necessary. Monitor progress and goals throughout the year. Prepare the annual performance appraisal for all direct report staff. Report concerns including but not limited to staff performance to the Vice President of Family & youth Services. Responsible for the preparation and delivery of timely submission of reports to the funding agency. Ensure expense and mileage reimbursement forms are submitted monthly by employees with documentation of all expenditures. Provide careful review for approval. Ensure accuracy of timecards with employee approval. Attendance at internal and external meetings and trainings. Visit client families in their home. Local travel as needed to perform the functions of the position.
Qualifications
A master's degree in social work, LCSW or degree in Human Services preferred with a minimum of 3-5 years relevant program experience. Strong supervisory skills and at least 3 years of experience supervising in a human service environment. Experience in home-based counseling and case management services. Experience working with culturally and linguistically diverse population. Knowledge of working with program budgets and contracts. Experience working with the Department of Children and Families programming, assessment, service planning, and case review. Effective communication and problem-solving skills with an attention to detail. Competent computer skills with Microsoft Office Suite and remote technology. A valid driver’s license and access to reliable transportation and insurance coverage. Bilingual Spanish/ English/ Kamer/Haitian Creole helpful. Some evening and weekend availability as needed for on-call work.
Our benefits are competitive and include a 403(b) savings plan and generous time off.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Visit us at: www.ccab.org.
PI274961554Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionInformation Technology IndustriesNon-profit Organizations Referrals increase your chances of interviewing at Catholic Charities Boston by 2x Get notified about new Support Manager jobs in
Boston, MA . Waltham, MA $90,000.00-$115,000.00 1 month ago Senior Manager - Customer Success (Technical Team)Manager, Support Operations & ExcellenceTechnical Enterprise Customer Success Manager Somerville, MA $87,400.00-$131,200.00 2 months ago Waltham, MA $130,000.00-$159,000.00 1 day ago Senior Manager of Patient Support Operations Waltham, MA $151,000.00-$208,000.00 1 week ago IT Service Delivery Manager, Pharma Information Management - Remote, US Lexington, MA $70,000.00-$110,000.00 2 weeks ago Boston, MA $113,015.00-$169,523.00 2 days ago Sr. Manager IT Operations and Support - 27031Customer Success Manager: Medical Devices Boston, MA $113,000.00-$155,000.00 4 days ago Support Manager, Central Sterile Processing Boston, MA $69,596.80-$101,202.40 2 days ago Boston, MA $80,000.00-$100,000.00 2 weeks ago Senior Assistant Manager – Private Access & Guest Service Lexington, MA $70,000.00-$110,000.00 1 week ago Greater Boston $135,000.00-$150,000.00 2 days ago Boston, MA $80,000.00-$95,000.00 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr