Catholic Charities Boston
Family Support Services Program Manager
Catholic Charities Boston, Boston, Massachusetts, us, 02298
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Family Support Services Program Manager
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Family Support Services Program Manager
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Catholic Charities Boston Get AI-powered advice on this job and more exclusive features. Catholic Charities Boston provided pay range
This range is provided by Catholic Charities Boston. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$65,000.00/yr - $68,000.00/yr The Family Support Services Program Manager will manage a team of 5-6 Family Support Specialists. The Program Manager is responsible for planning, coordinating, monitoring the case load and case notes and relationship management of the team, including coaching, mentoring and supervision of team members. The Program Manager is responsible for program contract management, budget, and reporting to the funding agency and programmatic oversight of community outreach and record keeping.
Responsibilities
Work in close collaboration with our Department of Children and Families (DCF) partners, as well as a network of community-based organizations. Participate in multidisciplinary team meetings and case conferences. Maintain professional boundaries and confidentiality. Responsible for hiring, training, and scheduling of staff. Provide employees with weekly supervision regarding case management and caseload. Ensure employees receive ongoing training each year to provide quality care for clients and themselves. Provide access to materials needed to support work with clients' needs. Provide case management and counseling services to clients as needed. Meet regularly with the program team to discuss case management concerns and provide organizational updates as needed. Work with Vice President on budget and contractual obligations. Oversee work performance, provide feedback to employees and suggestions for improvement when necessary. Monitor progress and goals throughout the year. Prepare the annual performance appraisal for all direct report staff. Report concerns including but not limited to staff performance to the Vice President of Family & youth Services. Responsible for the preparation and delivery of timely submission of reports to the funding agency. Ensure expense and mileage reimbursement forms are submitted monthly by employees with documentation of all expenditures. Provide careful review for approval. Ensure accuracy of timecards with employee approval. Attendance at internal and external meetings and trainings. Visit client families in their home. Local travel as needed to perform the functions of the position.
Qualifications
A master's degree in social work, LCSW or degree in Human Services preferred with a minimum of 3-5 years relevant program experience. Strong supervisory skills and at least 3 years of experience supervising in a human service environment. Experience in home-based counseling and case management services. Experience working with culturally and linguistically diverse population. Knowledge of working with program budgets and contracts. Experience working with the Department of Children and Families programming, assessment, service planning, and case review. Effective communication and problem-solving skills with an attention to detail. Competent computer skills with Microsoft Office Suite and remote technology. A valid driver’s license and access to reliable transportation and insurance coverage. Bilingual Spanish/ English/ Kamer/Haitian Creole helpful. Some evening and weekend availability as needed for on-call work.
Our benefits are competitive and include a 403(b) savings plan and generous time off.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Visit us at: www.ccab.org . Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
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Family Support Services Program Manager
role at
Catholic Charities Boston 3 weeks ago Be among the first 25 applicants Join to apply for the
Family Support Services Program Manager
role at
Catholic Charities Boston Get AI-powered advice on this job and more exclusive features. Catholic Charities Boston provided pay range
This range is provided by Catholic Charities Boston. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$65,000.00/yr - $68,000.00/yr The Family Support Services Program Manager will manage a team of 5-6 Family Support Specialists. The Program Manager is responsible for planning, coordinating, monitoring the case load and case notes and relationship management of the team, including coaching, mentoring and supervision of team members. The Program Manager is responsible for program contract management, budget, and reporting to the funding agency and programmatic oversight of community outreach and record keeping.
Responsibilities
Work in close collaboration with our Department of Children and Families (DCF) partners, as well as a network of community-based organizations. Participate in multidisciplinary team meetings and case conferences. Maintain professional boundaries and confidentiality. Responsible for hiring, training, and scheduling of staff. Provide employees with weekly supervision regarding case management and caseload. Ensure employees receive ongoing training each year to provide quality care for clients and themselves. Provide access to materials needed to support work with clients' needs. Provide case management and counseling services to clients as needed. Meet regularly with the program team to discuss case management concerns and provide organizational updates as needed. Work with Vice President on budget and contractual obligations. Oversee work performance, provide feedback to employees and suggestions for improvement when necessary. Monitor progress and goals throughout the year. Prepare the annual performance appraisal for all direct report staff. Report concerns including but not limited to staff performance to the Vice President of Family & youth Services. Responsible for the preparation and delivery of timely submission of reports to the funding agency. Ensure expense and mileage reimbursement forms are submitted monthly by employees with documentation of all expenditures. Provide careful review for approval. Ensure accuracy of timecards with employee approval. Attendance at internal and external meetings and trainings. Visit client families in their home. Local travel as needed to perform the functions of the position.
Qualifications
A master's degree in social work, LCSW or degree in Human Services preferred with a minimum of 3-5 years relevant program experience. Strong supervisory skills and at least 3 years of experience supervising in a human service environment. Experience in home-based counseling and case management services. Experience working with culturally and linguistically diverse population. Knowledge of working with program budgets and contracts. Experience working with the Department of Children and Families programming, assessment, service planning, and case review. Effective communication and problem-solving skills with an attention to detail. Competent computer skills with Microsoft Office Suite and remote technology. A valid driver’s license and access to reliable transportation and insurance coverage. Bilingual Spanish/ English/ Kamer/Haitian Creole helpful. Some evening and weekend availability as needed for on-call work.
Our benefits are competitive and include a 403(b) savings plan and generous time off.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Visit us at: www.ccab.org . Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries Non-profit Organizations Referrals increase your chances of interviewing at Catholic Charities Boston by 2x Sign in to set job alerts for “Support Manager” roles.
Waltham, MA $90,000.00-$115,000.00 1 month ago Boston, MA $95,000.00-$152,000.00 3 days ago Manager, Support Operations & Excellence
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Greater Boston $170,000.00-$190,000.00 2 weeks ago Boston, MA $70,000.00-$80,000.00 1 day ago Somerville, MA $87,400.00-$131,200.00 2 months ago Senior Manager of Patient Support Operations
Waltham, MA $151,000.00-$208,000.00 2 weeks ago Waltham, MA $130,000.00-$159,000.00 6 days ago Regional Deskside Specialty Support Manager - Americas
Cambridge, MA $137,000.00-$184,000.00 11 hours ago Lexington, MA $70,000.00-$110,000.00 2 weeks ago IT Service Delivery Manager, Pharma Information Management - Remote, US
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Boston, MA $80,000.00-$100,000.00 3 weeks ago Lexington, MA $70,000.00-$110,000.00 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr