HYBE America
Merchandise Business Operations Manager
HYBE America, Santa Monica, California, United States, 90403
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Learn more about the general tasks related to this opportunity below, as well as required skills. This range is provided by HYBE America. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $100,000.00/yr - $130,000.00/yr Job Title: Business Operations Manager Job Overview: The Business Operations Manager plays a critical role in enabling the Merch Business department to achieve operational excellence, financial discipline, and consistent execution across all merchandise projects. This role manages P&L, budgets, forecasts, and business reporting while providing strategic financial insights to support decision making. The ideal candidate combines strong analytical skills with a pragmatic, hands-on approach to creating structure and clarity in a fast-paced, evolving environment. This is a pivotal role that will help expand HYBE artists’ vision, identity, and brand presence through merchandise, strengthening fan engagement and driving our business growth in North America. Responsibilities: Develop short and long-term business plans, setting milestones and tracking progress against targets. Create annual budgets and rolling forecasts for each artist and merchandise project. Review monthly actuals vs. budget, analyze variances, and recommend actions to drive profitability and efficiency. Build robust financial models and scenario analyses to evaluate new revenue streams, partnerships, or market expansions. Prepare detailed sales recaps, margin analyses, and P&L reports; manage royalty and intracompany settlements with accurate reconciliation of sales, costs, and inventory data. Develop, implement, and refine standard operating procedures to ensure clear, efficient workflows. Support contract drafting, review, and compliance monitoring to ensure financial and operational alignment. Collaborate closely with cross-functional teams to maintain alignment on budgets, timelines, and deliverables. Identify areas for operational improvement and proactively recommend and implement solutions. Qualifications: Bachelor’s degree in business administration, finance, or related field. 7+ years of experience in business operations, project management, FP&A, or management consulting. Demonstrated ability to analyze and convert complex data into actionable insights and reports. Strong proficiency in Excel and financial modeling; comfortable managing large, complex datasets. Experience preparing P&L recaps and tracking project-level performance. Proven ability to develop and improve operational processes across teams. Excellent written and verbal communication skills; able to work with all levels of the organization. Practical understanding of the entertainment or merchandise business is preferred. Bilingual proficiency in Korean and English preferred. Salary Range: $100,000-$130,000/year Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesEntertainment Providers Referrals increase your chances of interviewing at HYBE America by 2x Inferred from the description for this job Vision insurance Medical insurance 401(k) Get notified about new Business Operations Manager jobs in
Santa Monica, CA . Los Angeles, CA $27.31-$46.19 12 hours ago Senior Business Operations Manager, Prime Video Advertising Culver City, CA $100,100.00-$214,200.00 1 week ago Operations Manager (Salary Range $115K - $145K) JobManager, Business Development - VFXS (Visual Effects Services)General Manager - Dignity Health Sports Park Carson, CA $330,000.00-$380,000.00 1 week ago Burbank, CA $165,193.59-$203,382.41 2 weeks ago Business Operations & Strategy, Senior Manager - Sales Thousand Oaks, CA $22.00-$26.00 2 weeks ago Pasadena, CA $165,000.00-$180,000.00 3 weeks ago Operations Lead - Del Amo Fashion CenterSenior Manager, Procurement Business Intelligence and Operations Los Angeles, CA $142,300.00-$206,400.00 2 weeks ago Glendale, CA $78,000.00-$84,864.00 4 days ago Senior Manager, Strategic Initiatives - Merchant Strategy & OperationsOperations Manager - Clinical Operations / Orthopedics (Santa Monica & Marina Del Rey) Santa Monica, CA $56.20-$92.73 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Learn more about the general tasks related to this opportunity below, as well as required skills. This range is provided by HYBE America. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $100,000.00/yr - $130,000.00/yr Job Title: Business Operations Manager Job Overview: The Business Operations Manager plays a critical role in enabling the Merch Business department to achieve operational excellence, financial discipline, and consistent execution across all merchandise projects. This role manages P&L, budgets, forecasts, and business reporting while providing strategic financial insights to support decision making. The ideal candidate combines strong analytical skills with a pragmatic, hands-on approach to creating structure and clarity in a fast-paced, evolving environment. This is a pivotal role that will help expand HYBE artists’ vision, identity, and brand presence through merchandise, strengthening fan engagement and driving our business growth in North America. Responsibilities: Develop short and long-term business plans, setting milestones and tracking progress against targets. Create annual budgets and rolling forecasts for each artist and merchandise project. Review monthly actuals vs. budget, analyze variances, and recommend actions to drive profitability and efficiency. Build robust financial models and scenario analyses to evaluate new revenue streams, partnerships, or market expansions. Prepare detailed sales recaps, margin analyses, and P&L reports; manage royalty and intracompany settlements with accurate reconciliation of sales, costs, and inventory data. Develop, implement, and refine standard operating procedures to ensure clear, efficient workflows. Support contract drafting, review, and compliance monitoring to ensure financial and operational alignment. Collaborate closely with cross-functional teams to maintain alignment on budgets, timelines, and deliverables. Identify areas for operational improvement and proactively recommend and implement solutions. Qualifications: Bachelor’s degree in business administration, finance, or related field. 7+ years of experience in business operations, project management, FP&A, or management consulting. Demonstrated ability to analyze and convert complex data into actionable insights and reports. Strong proficiency in Excel and financial modeling; comfortable managing large, complex datasets. Experience preparing P&L recaps and tracking project-level performance. Proven ability to develop and improve operational processes across teams. Excellent written and verbal communication skills; able to work with all levels of the organization. Practical understanding of the entertainment or merchandise business is preferred. Bilingual proficiency in Korean and English preferred. Salary Range: $100,000-$130,000/year Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesEntertainment Providers Referrals increase your chances of interviewing at HYBE America by 2x Inferred from the description for this job Vision insurance Medical insurance 401(k) Get notified about new Business Operations Manager jobs in
Santa Monica, CA . Los Angeles, CA $27.31-$46.19 12 hours ago Senior Business Operations Manager, Prime Video Advertising Culver City, CA $100,100.00-$214,200.00 1 week ago Operations Manager (Salary Range $115K - $145K) JobManager, Business Development - VFXS (Visual Effects Services)General Manager - Dignity Health Sports Park Carson, CA $330,000.00-$380,000.00 1 week ago Burbank, CA $165,193.59-$203,382.41 2 weeks ago Business Operations & Strategy, Senior Manager - Sales Thousand Oaks, CA $22.00-$26.00 2 weeks ago Pasadena, CA $165,000.00-$180,000.00 3 weeks ago Operations Lead - Del Amo Fashion CenterSenior Manager, Procurement Business Intelligence and Operations Los Angeles, CA $142,300.00-$206,400.00 2 weeks ago Glendale, CA $78,000.00-$84,864.00 4 days ago Senior Manager, Strategic Initiatives - Merchant Strategy & OperationsOperations Manager - Clinical Operations / Orthopedics (Santa Monica & Marina Del Rey) Santa Monica, CA $56.20-$92.73 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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