HYBE America
Merchandise Business Operations Manager
HYBE America, Santa Monica, California, United States, 90403
Job Title: Business Operations Manager
Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.
Job Overview: The Business Operations Manager plays a critical role in enabling the Merch Business department to achieve operational excellence, financial discipline, and consistent execution across all merchandise projects. This role manages P&L, budgets, forecasts, and business reporting while providing strategic financial insights to support decision making. The ideal candidate combines strong analytical skills with a pragmatic, hands-on approach to creating structure and clarity in a fast-paced, evolving environment. This is a pivotal role that will help expand HYBE artists’ vision, identity, and brand presence through merchandise, strengthening fan engagement and driving our business growth in North America.
Responsibilities: Develop short and long-term business plans, setting milestones and tracking progress against targets. Create annual budgets and rolling forecasts for each artist and merchandise project. Review monthly actuals vs. budget, analyze variances, and recommend actions to drive profitability and efficiency. Build robust financial models and scenario analyses to evaluate new revenue streams, partnerships, or market expansions. Prepare detailed sales recaps, margin analyses, and P&L reports; manage royalty and intracompany settlements with accurate reconciliation of sales, costs, and inventory data. Develop, implement, and refine standard operating procedures to ensure clear, efficient workflows. Support contract drafting, review, and compliance monitoring to ensure financial and operational alignment. Collaborate closely with cross-functional teams to maintain alignment on budgets, timelines, and deliverables. Identify areas for operational improvement and proactively recommend and implement solutions.
Qualifications: Bachelor’s degree in business administration, finance, or related field. 7+ years of experience in business operations, project management, FP&A, or management consulting. Demonstrated ability to analyze and convert complex data into actionable insights and reports. Strong proficiency in Excel and financial modeling; comfortable managing large, complex datasets. Experience preparing P&L recaps and tracking project-level performance. Proven ability to develop and improve operational processes across teams. Excellent written and verbal communication skills; able to work with all levels of the organization. Practical understanding of the entertainment or merchandise business is preferred. Bilingual proficiency in Korean and English preferred.
Salary Range: $100,000-$130,000/year
Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.
Job Overview: The Business Operations Manager plays a critical role in enabling the Merch Business department to achieve operational excellence, financial discipline, and consistent execution across all merchandise projects. This role manages P&L, budgets, forecasts, and business reporting while providing strategic financial insights to support decision making. The ideal candidate combines strong analytical skills with a pragmatic, hands-on approach to creating structure and clarity in a fast-paced, evolving environment. This is a pivotal role that will help expand HYBE artists’ vision, identity, and brand presence through merchandise, strengthening fan engagement and driving our business growth in North America.
Responsibilities: Develop short and long-term business plans, setting milestones and tracking progress against targets. Create annual budgets and rolling forecasts for each artist and merchandise project. Review monthly actuals vs. budget, analyze variances, and recommend actions to drive profitability and efficiency. Build robust financial models and scenario analyses to evaluate new revenue streams, partnerships, or market expansions. Prepare detailed sales recaps, margin analyses, and P&L reports; manage royalty and intracompany settlements with accurate reconciliation of sales, costs, and inventory data. Develop, implement, and refine standard operating procedures to ensure clear, efficient workflows. Support contract drafting, review, and compliance monitoring to ensure financial and operational alignment. Collaborate closely with cross-functional teams to maintain alignment on budgets, timelines, and deliverables. Identify areas for operational improvement and proactively recommend and implement solutions.
Qualifications: Bachelor’s degree in business administration, finance, or related field. 7+ years of experience in business operations, project management, FP&A, or management consulting. Demonstrated ability to analyze and convert complex data into actionable insights and reports. Strong proficiency in Excel and financial modeling; comfortable managing large, complex datasets. Experience preparing P&L recaps and tracking project-level performance. Proven ability to develop and improve operational processes across teams. Excellent written and verbal communication skills; able to work with all levels of the organization. Practical understanding of the entertainment or merchandise business is preferred. Bilingual proficiency in Korean and English preferred.
Salary Range: $100,000-$130,000/year