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JCSI

Senior Operations Manager

JCSI, Hyattsville, Maryland, United States, 20782

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Senior Manager of Operations – Foodservice Distribution On-site | Hyattsville, MD

All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. Full-time | Monday–Friday About the Role A newly acquired division of a well-established regional food distributor is seeking a

Senior Manager of Operations

to lead end-to-end warehouse and distribution functions at a

50,000 sq. ft. multi-temperature facility

(refrigerated, frozen, ambient). This is a hands-on leadership role overseeing

24/7 operations with weekday outbound shipping , focused on driving safety, efficiency, and team development through clear KPIs. Ideal candidates bring proven leadership experience in

food distribution or logistics

and thrive in high-accountability, fast-paced environments. Bonus if you’ve scaled or restructured facility operations from the ground up. Key Responsibilities Warehouse & Distribution Operations Oversee receiving, shipping, inventory control, and quality assurance across all temperature zones

Drive continuous improvement in workflows and processes

Lead and mentor supervisors and warehouse teams across shifts

Ensure compliance with food safety protocols, sanitation standards, and OSHA regulations

Team Leadership & Development Build a high-performing, accountable team through training, coaching, and performance management

Design staffing plans to support 24/7 operational coverage

Foster a culture of ownership, efficiency, and continuous improvement

Performance Management & Strategy Develop and manage KPIs for productivity, accuracy, inventory integrity, and safety

Leverage WMS, ERP, and labor management systems to track performance and drive improvements

Identify and address process bottlenecks to improve flow, space utilization, and fulfillment accuracy

Facility Oversight & Growth Support Ensure the facility is optimized for current and future operational needs

Support integration of legacy systems and personnel into modern operational frameworks

Bring expertise in launching or scaling warehouse operations, including SOP development and infrastructure planning

Qualifications Required 3+ years in warehouse or distribution leadership

Experience in foodservice or wholesale distribution, including multi-temperature environments

Strong understanding of inventory systems, quality control, food safety (HACCP/FSMA), and labor management

Ability to lead cross-functional teams and manage 24/7 operations

Preferred Experience building or launching new facilities or operational teams

Familiarity with Lean, Six Sigma, or continuous improvement methodologies

Proficiency with WMS/ERP systems and warehouse automation technologies

Experience managing through growth and organizational change

Work Environment Location: Hyattsville, MD

Facility: 50,000 sq. ft. refrigerated, frozen, and ambient space

Schedule: On-site, Monday–Friday

Compensation Salary Range: $110,000 – $120,000 (based on experience and seniority)

Bonus potential included

Who Thrives Here A pragmatic, systems-driven leader who inspires frontline teams and builds operational structure from the inside out. Someone who brings discipline to daily execution, develops talent, and can scale operations for long-term growth. Compensation: $110,000-$120,000 per year

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