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Mellonial

Customer Success Manager

Mellonial, Miami, Florida, us, 33222

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# Customer Success ManagerQuickNode# QuickNode: Powering the Blockchain Ecosystem QuickNode is a cloud-based infrastructure company that powers the blockchain ecosystem.

The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.

Our mission is to be the indispensable utility that empowers companies and innovators globally to build next-generation, Web3-enabled businesses & applications using blockchain technology.

QuickNode is backed by some of the world's best investors, including **Tiger Global, Y Combinator, SoftBank, and the Seven Seven Six Fund **.

The QuickNode team consists of over **120 people **, maintaining high-performance global data infrastructure for amazing customers, serving **billions of requests daily **.

We are a **global remote company ** with an HQ in **Miami, Florida **.

--- ## The Role As a **Business Development Representative **, you will be on the front lines of the Sales team, meeting with prospective customers to understand their goals & educate them on our platform.

You will play a pivotal role in owning the beginning of the sales cycle by: - Strategic outbounding - Qualifying inbound leads - Setting up qualified discovery meetings This role is integral to the success of the Sales organization and presents an opportunity to grow alongside a fast-growing company in a rapidly evolving space.

--- ## What You'll Do - Conduct **regular outbound activities ** to key Web3 prospects and inbound leads using platforms like **Discord, Telegram, Twitter, LinkedIn **, etc.

- Meet with key stakeholders to **understand our prospective customers’ goals ** & determine how we can help.

- **Schedule and confirm new business discovery meetings ** after successfully qualifying (BANT methodology).

- Collaborate closely with the revenue organization to align on and execute **prospecting strategy **.

- Assist in **creating tailored messaging ** for outbound campaigns.

- Communicate **platform feedback and feature requests ** to internal **Product & Engineering teams **.

- Meet **measurable activity targets ** on a **consistent quarterly basis **.

- Utilize **CRM and other tools ** daily to ensure **leads, opportunities, and meetings ** are properly documented.

- **Forecast opportunity pipeline ** accurately and regularly.

--- ## What You'll Bring - **2+ years of experience ** in a sales prospecting role, preferably in **software, infrastructure, or Web3 **.

- Deep **knowledge and passion for Web3/blockchain **.

- Proven ability to **consistently meet measurable activity targets **.

- Experience prospecting to **key senior stakeholders **.

- Strong **desire to learn ** and help build a **fast-growing company **.

- **Openness to feedback ** and ability to provide feedback to colleagues and leadership.

- Ability to **multitask and prioritize effectively ** in a fast-paced environment.

- Proficiency in **CRM software ** and collaboration tools like **Slack, Discord, Telegram, Salesforce, Outreach, Gong **, etc.

- **Ability and willingness to navigate technical sales cycles ** and work **cross-functionally ** to deliver complex solutions.

- Exceptional **listening, verbal, and written communication skills **.

### Bonus - **Experience and/or passion for Blockchain/Web3 **.

--- ## Compensation & Benefits - **US base salary **: **$60,000 USD per year + commission ** (Level P1).

- **International salary ranges ** will be discussed in loc## Required SkillsSalesBusiness Development #J-18808-Ljbffr