DraftKings at Casino Queen
Director of Hotel Operations
DraftKings at Casino Queen, Saint Louis, Missouri, United States, 63146
Join to apply for the
Director of Hotel Operations
role at
DraftKings at Casino Queen 4 weeks ago Be among the first 25 applicants Join to apply for the
Director of Hotel Operations
role at
DraftKings at Casino Queen DraftKings at Casino Queen provided pay range This range is provided by DraftKings at Casino Queen. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $93,000.00/hr - $96,000.00/hr Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members’ talent in order to discover their strengths and develop them to continue growth within the company. The starting salary for this position is $93,000 annually.
Want to apply Read all the information about this position below, then hit the apply button.
Looking For Perks? We’ve got you covered!
Top industry pay
Tuition Reimbursement
401k with company match
Comprehensive health packages, including a free option for Full-time Team Members
Paid Time Off
Position Summary
The Director of Hotel Operations is a key leader within The Queen Casino operations. The Director of Hotel Operations is responsible for overseeing all operating procedures across the Hotel, Valet, and Hotel Sales departments. Your duties include but are not limited to, reviewing departmental policies/procedures, departmental budget analysis and recommendations, effectively communicate with other departmental leaders regarding operational tasks/events, team member productivity, training, and hiring. In addition, you will be required to work with the General Manager in coming up with and implementing strategic plans to build the Hotel revenue and services.
ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Reasonable accommodations may be made to enable a team member with disabilities to perform the essential functions.
Conduct regular departmental meetings Assist Human Resources with recruiting and hiring initiatives Train all team members within the department to uphold company service standards Create and update departmental policies and procedures to ensure effectiveness and relevance Analyze and make recommendations towards department budget Effectively manage within approved department budget Ensure departmental equipment are in good working condition Approve and review team member’s time and attendance records on time Ensure direct reports receive constructive coaching sessions either formal or informal as needed Assist General Manager with building and maintaining AAA rating Work with Human Resources regarding team member relations, leave, and workers compensation Learn, implement, and stay current with all rules, laws, regulations, policies, and Internal Controls pertaining to the Hotel Operations Must be able to apply knowledge gained from training, education, and work experience Must be friendly and courteous at all times Able to satisfactorily complete assignable work tasks requested by the General Manager Must proactively prioritize needs and effectively manage resources Immediately report any safety hazards, problems, or maintenance issues to the appropriate party Ensure customer service standards are met and retained Be knowledgeable of all product lines of the hotel including catering, rooms, packages, spa, and F&B outlets. Generate new business, close deals, and increase revenue by cold calling, on-site visits, sales tours, and community networking. Identify new business leads by examining local market trends and competition activities. Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letters, and direct mail. As a pro-active sales manager, 100% of time is to be spent on active sales solicitation. Send proposals and confirmations to clients immediately upon holding space. Clearly outline client's room block requirements, suite requirements and meeting and banquet space requirements on booking sheets so that the accurate facilities may be reserved. Obtain document and route all necessary information on definite groups, including billing information, credit application, rooming list, and VIP arrangements. Details on meeting arrangements, menus, audio-visual arrangements, etc., should be documented and passed on to the catering/banquet manager for follow-up. Other duties as assigned
Qualifications
5 years of hotel management experience, preferred High School Diploma/GED, required. Bachelor’s Degree, preferred Able to effectively communicate in English via verbal and written Proven experience in a sales or marketing role, preferably in the hotel or casino industry. Must be able to obtain and maintain a state Gaming License
APPEARANCE AND GROOMING
All team members are required to comply with all appearance and grooming standards outlined in the Queen Casino & Entertainment Inc. General Rules, Procedures and Policy Handbook.
WORKING ENVIRONMENT & PHYSICAL EFFORTS
The hospitality industry is a 24 Hour 365-day operation.
This position will primarily be indoor under controlled temperatures.
Occasional exposure to outdoor climates
Frequent: standing, walking, with repetitive movement of fingers, legs, arms, and hands
Occasional: sitting, kneeling, reaching, pulling, pushing, and lifting up to 25 pounds
Speech And Vision Abilities Are Required
In addition to the described Essential Functions, the items listed above related to the Working Environment describe typical work conditions and physical expectations. This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. The company reserves all rights to add appropriate functions and duties and to revise the job description when appropriate. If an employee is unable to perform the essential functions of the employee’s job due to a disability, the company will engage in the interactive process to determine if there are reasonable accommodations that would enable the employee to perform his/her essential job functions. The company will afford all necessary reasonable accommodations unless doing so would impose an undue hardship. The company is an equal opportunity employer and makes all employment-related decisions without regard to race, sex, age, color, national origin, disability, religion, and all other characteristics protected by federal, state, and local law.
The Queen Casino & Entertainment and its affiliates are an equal opportunity employer.Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesGambling Facilities and Casinos Referrals increase your chances of interviewing at DraftKings at Casino Queen by 2x Get notified about new Director of Hotel Operations jobs in
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Director of Hotel Operations
role at
DraftKings at Casino Queen 4 weeks ago Be among the first 25 applicants Join to apply for the
Director of Hotel Operations
role at
DraftKings at Casino Queen DraftKings at Casino Queen provided pay range This range is provided by DraftKings at Casino Queen. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $93,000.00/hr - $96,000.00/hr Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members’ talent in order to discover their strengths and develop them to continue growth within the company. The starting salary for this position is $93,000 annually.
Want to apply Read all the information about this position below, then hit the apply button.
Looking For Perks? We’ve got you covered!
Top industry pay
Tuition Reimbursement
401k with company match
Comprehensive health packages, including a free option for Full-time Team Members
Paid Time Off
Position Summary
The Director of Hotel Operations is a key leader within The Queen Casino operations. The Director of Hotel Operations is responsible for overseeing all operating procedures across the Hotel, Valet, and Hotel Sales departments. Your duties include but are not limited to, reviewing departmental policies/procedures, departmental budget analysis and recommendations, effectively communicate with other departmental leaders regarding operational tasks/events, team member productivity, training, and hiring. In addition, you will be required to work with the General Manager in coming up with and implementing strategic plans to build the Hotel revenue and services.
ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Reasonable accommodations may be made to enable a team member with disabilities to perform the essential functions.
Conduct regular departmental meetings Assist Human Resources with recruiting and hiring initiatives Train all team members within the department to uphold company service standards Create and update departmental policies and procedures to ensure effectiveness and relevance Analyze and make recommendations towards department budget Effectively manage within approved department budget Ensure departmental equipment are in good working condition Approve and review team member’s time and attendance records on time Ensure direct reports receive constructive coaching sessions either formal or informal as needed Assist General Manager with building and maintaining AAA rating Work with Human Resources regarding team member relations, leave, and workers compensation Learn, implement, and stay current with all rules, laws, regulations, policies, and Internal Controls pertaining to the Hotel Operations Must be able to apply knowledge gained from training, education, and work experience Must be friendly and courteous at all times Able to satisfactorily complete assignable work tasks requested by the General Manager Must proactively prioritize needs and effectively manage resources Immediately report any safety hazards, problems, or maintenance issues to the appropriate party Ensure customer service standards are met and retained Be knowledgeable of all product lines of the hotel including catering, rooms, packages, spa, and F&B outlets. Generate new business, close deals, and increase revenue by cold calling, on-site visits, sales tours, and community networking. Identify new business leads by examining local market trends and competition activities. Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letters, and direct mail. As a pro-active sales manager, 100% of time is to be spent on active sales solicitation. Send proposals and confirmations to clients immediately upon holding space. Clearly outline client's room block requirements, suite requirements and meeting and banquet space requirements on booking sheets so that the accurate facilities may be reserved. Obtain document and route all necessary information on definite groups, including billing information, credit application, rooming list, and VIP arrangements. Details on meeting arrangements, menus, audio-visual arrangements, etc., should be documented and passed on to the catering/banquet manager for follow-up. Other duties as assigned
Qualifications
5 years of hotel management experience, preferred High School Diploma/GED, required. Bachelor’s Degree, preferred Able to effectively communicate in English via verbal and written Proven experience in a sales or marketing role, preferably in the hotel or casino industry. Must be able to obtain and maintain a state Gaming License
APPEARANCE AND GROOMING
All team members are required to comply with all appearance and grooming standards outlined in the Queen Casino & Entertainment Inc. General Rules, Procedures and Policy Handbook.
WORKING ENVIRONMENT & PHYSICAL EFFORTS
The hospitality industry is a 24 Hour 365-day operation.
This position will primarily be indoor under controlled temperatures.
Occasional exposure to outdoor climates
Frequent: standing, walking, with repetitive movement of fingers, legs, arms, and hands
Occasional: sitting, kneeling, reaching, pulling, pushing, and lifting up to 25 pounds
Speech And Vision Abilities Are Required
In addition to the described Essential Functions, the items listed above related to the Working Environment describe typical work conditions and physical expectations. This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. The company reserves all rights to add appropriate functions and duties and to revise the job description when appropriate. If an employee is unable to perform the essential functions of the employee’s job due to a disability, the company will engage in the interactive process to determine if there are reasonable accommodations that would enable the employee to perform his/her essential job functions. The company will afford all necessary reasonable accommodations unless doing so would impose an undue hardship. The company is an equal opportunity employer and makes all employment-related decisions without regard to race, sex, age, color, national origin, disability, religion, and all other characteristics protected by federal, state, and local law.
The Queen Casino & Entertainment and its affiliates are an equal opportunity employer.Seniority level
Seniority levelDirector Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesGambling Facilities and Casinos Referrals increase your chances of interviewing at DraftKings at Casino Queen by 2x Get notified about new Director of Hotel Operations jobs in
St Louis, MO . Greater St. Louis $100,000.00-$120,000.00 1 week ago Director of Operations JN -072025-163060 St Louis, MO $140,000.00-$190,000.00 2 days ago St Louis, MO $140,000.00-$190,000.00 1 week ago Director of Operations - St. Louis - General Contractor St Louis, MO $180,000.00-$225,000.00 5 days ago Maryville, IL $120,000.00-$160,000.00 2 days ago Director of Operations $30K Sign On Bonus St Louis, MO $110,000.00-$125,000.00 1 month ago Central States Office Director of OperationsCenter Operations Director - St. Louis MarketAC Hotel St Louis Downtown - Director Sales St Louis, MO $139,000.00-$182,000.00 2 weeks ago St Louis, MO $60,000.00-$70,000.00 1 week ago St Louis, MO $60,000.00-$70,000.00 1 week ago Events Manager - Rooftop Sales and Bar OperationsDirector of Northern Fleet and Terminal Operations We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr