Shoe Carnival
Assistant Store Manager - Full-time
Shoe Carnival, Charlotte, North Carolina, United States, 28269
The Assistant Store Manager assists with the daily operations of the store and carries store keys to perform opening and closing responsibilities.
All potential applicants are encouraged to scroll through and read the complete job description before applying. Demonstrates Total Customer Service Standards and leads by example. Follows Loss Prevention guidelines to deter theft and manage mismates. Manages daily responsibilities including sales and operational plans, store and department standards, and safety and loss prevention guidelines. Supervises associates and delegates tasks to ensure productivity, assists in conflict resolution, coordinates meals/breaks, and shares department successes and opportunities. Assists with timely administration of progressive discipline, interviews, timecard punch edits, report review, and communication. Ensures all claims of harassment and discrimination are immediately reported. Processes weekly truck shipments by unloading, scanning, detailing case contents, and supervising product placement. Assists in floor moves, merchandising, pricing, promotional displays and store housekeeping to ensure execution of company direction. Trains associates to ensure consistent application of standards, product placement and/or cash handling to include collecting payments, and processing returns and exchanges. Provides overrides, performs safe and till counts, and reconciles cash settlements. Requirements: 3-5 years of retail sales or customer service experience. Previous supervisory experience required; preferably in retail environment. Excellent sales and customer service skills. Ability to execute the concept by understanding and applying report(s) information. Ability to successfully complete Key Carrier Certification exam within 60 days of hire or prior to promotion. Ability to manage, train, and mentor associates to assure company standards and processes are understood. Ability to work flexible schedules including nights, weekends and holidays. Total Rewards: The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following: Competitive Pay Paid Time Off (Vacation & Sick Time) Flexible Spending Accounts Life, Disability, and Voluntary Benefits Employee Assistance Program 401(k) Retirement Plan Employee Stock Purchase Plan Employee & Family Discounts Location(s) 8150 Ikea Blvd. Ste. 10, Charlotte, North Carolina 28262 Requirements
Requirements: Ability to believe in our customer centered culture to deliver a superior customer service experience. About the company Shoe Carnival Inc. is an American retailer of family footwear. Notice Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.
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All potential applicants are encouraged to scroll through and read the complete job description before applying. Demonstrates Total Customer Service Standards and leads by example. Follows Loss Prevention guidelines to deter theft and manage mismates. Manages daily responsibilities including sales and operational plans, store and department standards, and safety and loss prevention guidelines. Supervises associates and delegates tasks to ensure productivity, assists in conflict resolution, coordinates meals/breaks, and shares department successes and opportunities. Assists with timely administration of progressive discipline, interviews, timecard punch edits, report review, and communication. Ensures all claims of harassment and discrimination are immediately reported. Processes weekly truck shipments by unloading, scanning, detailing case contents, and supervising product placement. Assists in floor moves, merchandising, pricing, promotional displays and store housekeeping to ensure execution of company direction. Trains associates to ensure consistent application of standards, product placement and/or cash handling to include collecting payments, and processing returns and exchanges. Provides overrides, performs safe and till counts, and reconciles cash settlements. Requirements: 3-5 years of retail sales or customer service experience. Previous supervisory experience required; preferably in retail environment. Excellent sales and customer service skills. Ability to execute the concept by understanding and applying report(s) information. Ability to successfully complete Key Carrier Certification exam within 60 days of hire or prior to promotion. Ability to manage, train, and mentor associates to assure company standards and processes are understood. Ability to work flexible schedules including nights, weekends and holidays. Total Rewards: The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following: Competitive Pay Paid Time Off (Vacation & Sick Time) Flexible Spending Accounts Life, Disability, and Voluntary Benefits Employee Assistance Program 401(k) Retirement Plan Employee Stock Purchase Plan Employee & Family Discounts Location(s) 8150 Ikea Blvd. Ste. 10, Charlotte, North Carolina 28262 Requirements
Requirements: Ability to believe in our customer centered culture to deliver a superior customer service experience. About the company Shoe Carnival Inc. is an American retailer of family footwear. Notice Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.
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