Profit Recovery Partners
Associate Director, Client Success
Profit Recovery Partners, Santa Ana, California, United States, 92725
Join to apply for the
Associate Director, Client Success
role at
Profit Recovery Partners
Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description. 1 day ago Be among the first 25 applicants Join to apply for the
Associate Director, Client Success
role at
Profit Recovery Partners Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Profit Recovery Partners Sr Manager, Talent Aquisition at Profit Recovery Partners
Work Location: At Profit Recovery Partners (PRP), we believe that collaboration and innovation thrive when we're together. This position is
fully onsite
at our Santa Ana office, allowing for real-time teamwork, immediate problem-solving, and a strong sense of community among our team members. Who You Are: An Associate Director, Client Success (Solutions Management) is responsible for aspects of client account management; including maximizing client savings by upselling additional services into scope, identifying new and creative ways for PRP clients to save additional dollars, and client retention. You will manage a team of 1-2 direct reports in driving engagements and performance. Alongside the Director, you will manage the execution of savings confirmations and enhancements for all expense areas in your team’s book of business. The ideal candidate will utilize exceptional relationship building skills and business savvy and collaborate across departments, with clients’ C-level leadership, and key stakeholders which is accomplished through the effective management of implemented client savings programs. What You Will Do: -Alongside Director, own assigned accounts; responsible for expanding scope into new expense areas. -Maximize client savings achieved and value to retain targeted accounts after initial engagement -Building trusting relationships to present opportunities for new projects and renewal contracts to existing clients with a high level of urgency via: Building meaningful relationships with C Suite executives; identify and continually deliver new value to existing clients -Maintain C-level engagement by meeting regularly, in person or virtually, to confirm savings -Exceed client expectations by understanding their needs and fulfill contractual obligations. -Responsible for meeting team revenue targets within projected timeframes including internal stakeholder management. -Identify, analyze, and interpret trends or patterns in complex data sets, identifying patterns and relationships across multiple industries to develop meaningful recommendations for clients. -Establish, maintain, and track performance through dashboards that reflect contributions from operating groups -Problem solving and resolution of issues within client projects. Identify, track, manage, and resolve client and project roadblocks and issues. -Work cross-functionally with Practice Groups to ensure ongoing savings analysis calculations amid vendor negotiations are handled. -Manage and develop team of 1-2 direct reports -Responsible for meeting or exceeding department and personal performance to key performance indicator goals -Other duties as assigned. What You Need: -Bachelor's degree required -8+ years of relevant experience in consulting or a related field -4+ years of management/supervisory experience -Excellent verbal and written communication skills -Experienced in Microsoft office suite -Sales ability with a track record of working with C-level clients -Attention to detail with strong quantitative and analytical skills -Ability to lead others to complete complex projects on time -Very high degree of urgency -Proven ability to handle objections to finalize audit categories with client Who We Are: Profit Recovery Partners is a professional services firm that develops, implements and manages cost-reduction solutions for FORTUNE 1000 companies, law firms, private equity firms and private companies throughout North America. Our spend management, supplier management and procurement strategies have resulted in more than $4.4 billion in client savings. Why Work at PRP: -Full medical, dental, and vision benefits package -401K plan with company match -Paid holidays, vacation, and sick time -25-year track record of growth -Winning team atmosphere with high degree of employee recognition and promotions from within -High paced, collaborative working environment that thrives on team success -We value social responsibility and founded the following employee-driven committees: Corporate -Social Responsibility, Diversity & Inclusion Group, Women’s Empowerment Group, and the -Wellness Committee. Each committee seeks to provide employees with a chance to give back to their community in ways most meaningful and rewarding to them. -To learn more visit https://prpllc.com The salary range for this position is: $103,300 -$165,000. Actual compensation within the range will be dependent upon the individual's skills, experience, education, qualifications, and applicable employment laws. Equal Opportunity Employer Seniority level
Seniority levelAssociate Employment type
Employment typeFull-time Job function
Job functionBusiness Development and Management IndustriesBusiness Consulting and Services Referrals increase your chances of interviewing at Profit Recovery Partners by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified about new Director of Customer Success jobs in
Santa Ana, CA . Director of Network Engagement & Customer Success Santa Ana, CA $110,000.00-$150,000.00 3 weeks ago Global Director of Customer Experience and Product Development Irvine, CA $190,000.00-$230,000.00 2 weeks ago Operations Manager/ Director of Operations Irvine, CA $140,000.00-$170,000.00 1 week ago Director of Parking Operations - Orange County, CA Orange County, CA $90,000.00-$120,000.00 2 hours ago Director of Operations and Transformation Long Beach, CA $40,000.00-$150,000.00 1 week ago Carson, CA $180,000.00-$210,000.00 2 weeks ago Hotel Director of Operations (multi-property) Huntington Beach, CA $150,000.00-$170,000.00 3 days ago Irvine, CA $110,000.00-$160,000.00 1 week ago Orange, CA $147,514.00-$243,402.00 2 weeks ago Fullerton, CA $135,000.00-$202,000.00 1 week ago Irvine, CA $121,000.00-$177,000.00 2 weeks ago Irvine, CA $120,000.00-$140,000.00 3 weeks ago Solution Director (IT Professional Services) Irvine, CA $170,000.00-$180,000.00 1 week ago Irvine, CA $120,000.00-$140,000.00 3 weeks ago Huntington Beach, CA $135,000.00-$170,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Associate Director, Client Success
role at
Profit Recovery Partners
Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description. 1 day ago Be among the first 25 applicants Join to apply for the
Associate Director, Client Success
role at
Profit Recovery Partners Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Profit Recovery Partners Sr Manager, Talent Aquisition at Profit Recovery Partners
Work Location: At Profit Recovery Partners (PRP), we believe that collaboration and innovation thrive when we're together. This position is
fully onsite
at our Santa Ana office, allowing for real-time teamwork, immediate problem-solving, and a strong sense of community among our team members. Who You Are: An Associate Director, Client Success (Solutions Management) is responsible for aspects of client account management; including maximizing client savings by upselling additional services into scope, identifying new and creative ways for PRP clients to save additional dollars, and client retention. You will manage a team of 1-2 direct reports in driving engagements and performance. Alongside the Director, you will manage the execution of savings confirmations and enhancements for all expense areas in your team’s book of business. The ideal candidate will utilize exceptional relationship building skills and business savvy and collaborate across departments, with clients’ C-level leadership, and key stakeholders which is accomplished through the effective management of implemented client savings programs. What You Will Do: -Alongside Director, own assigned accounts; responsible for expanding scope into new expense areas. -Maximize client savings achieved and value to retain targeted accounts after initial engagement -Building trusting relationships to present opportunities for new projects and renewal contracts to existing clients with a high level of urgency via: Building meaningful relationships with C Suite executives; identify and continually deliver new value to existing clients -Maintain C-level engagement by meeting regularly, in person or virtually, to confirm savings -Exceed client expectations by understanding their needs and fulfill contractual obligations. -Responsible for meeting team revenue targets within projected timeframes including internal stakeholder management. -Identify, analyze, and interpret trends or patterns in complex data sets, identifying patterns and relationships across multiple industries to develop meaningful recommendations for clients. -Establish, maintain, and track performance through dashboards that reflect contributions from operating groups -Problem solving and resolution of issues within client projects. Identify, track, manage, and resolve client and project roadblocks and issues. -Work cross-functionally with Practice Groups to ensure ongoing savings analysis calculations amid vendor negotiations are handled. -Manage and develop team of 1-2 direct reports -Responsible for meeting or exceeding department and personal performance to key performance indicator goals -Other duties as assigned. What You Need: -Bachelor's degree required -8+ years of relevant experience in consulting or a related field -4+ years of management/supervisory experience -Excellent verbal and written communication skills -Experienced in Microsoft office suite -Sales ability with a track record of working with C-level clients -Attention to detail with strong quantitative and analytical skills -Ability to lead others to complete complex projects on time -Very high degree of urgency -Proven ability to handle objections to finalize audit categories with client Who We Are: Profit Recovery Partners is a professional services firm that develops, implements and manages cost-reduction solutions for FORTUNE 1000 companies, law firms, private equity firms and private companies throughout North America. Our spend management, supplier management and procurement strategies have resulted in more than $4.4 billion in client savings. Why Work at PRP: -Full medical, dental, and vision benefits package -401K plan with company match -Paid holidays, vacation, and sick time -25-year track record of growth -Winning team atmosphere with high degree of employee recognition and promotions from within -High paced, collaborative working environment that thrives on team success -We value social responsibility and founded the following employee-driven committees: Corporate -Social Responsibility, Diversity & Inclusion Group, Women’s Empowerment Group, and the -Wellness Committee. Each committee seeks to provide employees with a chance to give back to their community in ways most meaningful and rewarding to them. -To learn more visit https://prpllc.com The salary range for this position is: $103,300 -$165,000. Actual compensation within the range will be dependent upon the individual's skills, experience, education, qualifications, and applicable employment laws. Equal Opportunity Employer Seniority level
Seniority levelAssociate Employment type
Employment typeFull-time Job function
Job functionBusiness Development and Management IndustriesBusiness Consulting and Services Referrals increase your chances of interviewing at Profit Recovery Partners by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified about new Director of Customer Success jobs in
Santa Ana, CA . Director of Network Engagement & Customer Success Santa Ana, CA $110,000.00-$150,000.00 3 weeks ago Global Director of Customer Experience and Product Development Irvine, CA $190,000.00-$230,000.00 2 weeks ago Operations Manager/ Director of Operations Irvine, CA $140,000.00-$170,000.00 1 week ago Director of Parking Operations - Orange County, CA Orange County, CA $90,000.00-$120,000.00 2 hours ago Director of Operations and Transformation Long Beach, CA $40,000.00-$150,000.00 1 week ago Carson, CA $180,000.00-$210,000.00 2 weeks ago Hotel Director of Operations (multi-property) Huntington Beach, CA $150,000.00-$170,000.00 3 days ago Irvine, CA $110,000.00-$160,000.00 1 week ago Orange, CA $147,514.00-$243,402.00 2 weeks ago Fullerton, CA $135,000.00-$202,000.00 1 week ago Irvine, CA $121,000.00-$177,000.00 2 weeks ago Irvine, CA $120,000.00-$140,000.00 3 weeks ago Solution Director (IT Professional Services) Irvine, CA $170,000.00-$180,000.00 1 week ago Irvine, CA $120,000.00-$140,000.00 3 weeks ago Huntington Beach, CA $135,000.00-$170,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr