Montgomery County MD
Transit Information Systems Technician, Grade 19
Montgomery County MD, Rockville, Maryland, us, 20849
Salary :
$64,942.00 - $102,711.00 Annually Location :
16700 Crabbs Branch Way Derwood MD 20855 USA Job Type:
Permanent Job Number:
2025-00467 Department:
Department of Transportation Division:
DOT 50 Transit Services Information Technology Opening Date:
07/29/2025 Closing Date:
8/12/2025 11:59 PM Eastern FLSA:
Non-Exempt
About the Position
The anticipated salary for this position is
$64,942 - $98,642 WHO WE ARE The Division of Transit Services coordinates transit services in Montgomery County. Transit accomplishes an essential mobility mission of the County, connecting people, communities, workplaces, educational institutions, recreational opportunities, and many other essential destinations. The Division plans, schedules and manages the County's Ride On bus system consisting of County owned and operated buses. The Ride On system is designed to complement the service provided by the other transit providers in the County and provides almost 30 million trips per year. The Division also regulates the operation of taxicabs services in the County. WHO WE ARE LOOKING FOR The Division of Transit Services is currently recruiting a candidate that is organized, exhibits a keen attention to detail, and possesses strong time management skills.The ideal candidate will have superior written and verbal communication skills, excellent relationship building and customer service skills with the ability to work cross-functionally with all levels of employees and leadership. What You'll Be Doing The Division of Transit Services seeks to fill a Transit System Information Systems Technician position.?This position is responsible for internal consultation in team-based processes to specify, acquire, install, and operate leading-edge transit information/communication systems, and hands-on technician. In the internal consultant role, the employees provide technical and practical input for the development of specifications for new/improved bus-based information and communication systems. In the technician role, the employees test, install, maintain, and repair complex transit information/ communication systems having integrated electro-mechanical components; they also train others on and oversee their use. Duties include but are not limited to the following: Performs bench and field repairs to the component level on a networked digital video system and Wi-Fi support. Develops and implements training plans to ensure Bus Operators and other employees are trained in system use. Oversees the daily compilation, retrieval, and storage of the SmartCard field database. Prepares database reports. Queries database and assists in analysis of data for all electronic devices. Maintains the preventive maintenance, repair, and spare parts inventory database. Provides technical and practical input on the specification, acquisition and installation of hardware and software and any associated facility modifications, telecommunications, or radio issues. Provides liaison between department's divisions, management, and contractors on the SmartCard system. Makes recommendations for system improvements and other leading-edge systems and sub-systems. Develops, recommends, and provides supporting documentation for the department's budget. Manages a budget to ensure adequate funding is available for supplies and parts. Assists office staff in the operation of personal computers and applications software. Serves as fleet coordinator for staff vehicles. Drives a passenger bus, with air brakes, during training, demonstrations, and operational emergencies.
Minimum Qualifications Experience: Three (3) years of journey level experience in the troubleshooting and installation of microprocessor-based electronic systems, revenue handling equipment and communication systems. Education: An Associate of Arts Degree in Electronics technology with coursework in computer networking, database management and communication systems or a related field. Equivalency: An equivalent combination of education and experience may be substituted. License: At the time of employment application: Possession and maintenance at all times of a valid Class "C" (or equivalent) driver's license from the applicant's state of residence. Upon completion of bus driver training by Montgomery County: Possession and maintenance at all times of a valid Class "B" (or equivalent) Commercial Driver's License (CDL), with air brakes and passenger endorsements; from the employee's state of residence. Preferred Criteria, Interview Preferences
Experience interpreting and applying schematics, wiring diagrams, operating manuals, manufacturer's maintenance instructions and trouble shooting. Experience working with GPS route schedule. Experience independently solving technical problems concerning revenue and electronic systems and equipment. Experience with LAN support, departmental programs, server administration and network equipment. Experience providing oral communication such as presentation, briefings, etc., and written communication such as reports, proposals, etc.
IMPORTANT INFORMATION
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law : Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website. Leave Benefits
Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.
Retirement Benefits
All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.
Tuition Assistance & Student Loan Forgiveness
Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.
Free Mass Transit Benefit
County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.
Reduced Child and Health Care Costs
Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.
Employee Wellbeing
We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.
Learn more about our wonderful benefits available to you once you join our team.
Montgomery County Benefits 01
MQ Question Transit Information Systems Technician (004458)
How many years of journey level experience in the troubleshooting and installation of microprocessor-based electronic systems, revenue handling equipment and communication systems do you have?
Less than 1 year or No Experience 1 Year Experience 2 Years Experience 3 Years Experience 4 Years of Experience 5 Years of Experience 6 Years of Experience 7+ Years of Experience
02
MQ Question Transit Information Systems Technician (004458)
What is your highest level of completed education?
N/A High School/GED Associate's Degree Bachelor's Degree Master's Degree Juris Doctor Doctorate
03
PQ Question Transit Information Systems Technician (004458)
Do you have an Associates of Arts Degree in Electronics technology with course work in computer networking, database management and communication systems or a related field?
Yes No
04
MQ Question Transit Information Systems Technician (004458)
Do you possess and currently maintain a VALID driver's license from your state of residence?
Yes No
05
MQ Question Transit Information Systems Technician (004458)
Do you understand that after passing the Montgomery County bus driver training, you must possess and maintain a valid Class "B" (or equivalent) Commercial Driver's License (CDL), with air brakes and passenger endorsements from your state of residence?
Yes No
06
PQ Question Transit Information Systems Technician (004458)
Do you have experience interpreting and applying schematics, wiring diagrams, operating manuals, manufacturer's maintenance instructions and trouble shooting?
Yes No
07
PQ Question Transit Information Systems Technician (004458)
Explain the experience you have interpreting and applying schematics, wiring diagrams, operating manuals, manufacturer's maintenance instructions and trouble shooting. If no experience, type N/A. 08
PQ Question Transit Information Systems Technician (004458)
Do you have experience working with GPS route schedules?
Yes No
09
PQ Question Transit Information Systems Technician (004458)
Explain the experience you have working with GPS route schedules. If no experience, type N/A. 10
PQ Question Transit Information Systems Technician (004458)
Do you have experience independently solving technical problems concerning revenue and electronic systems and equipment?
Yes No
11
PQ Question Transit Information Systems Technician (004458)
Explain the experience you have independently solving technical problems concerning revenue and electronic systems and equipment. If no experience, type N/A. 12
PQ Question Transit Information Systems Technician (004458)
Do you have experience with LAN support, departmental programs, server administration and network equipment?
Yes No
13
PQ Question Transit Information Systems Technician (004458)
Explain the experience you have with LAN support, departmental programs, server administration and network equipment. If no experience, type N/A. 14
PQ Question Transit Information Systems Technician (004458)
Do you have experience providing oral communication such as presentation, briefings, etc., and written communication such as reports, proposals, etc.?>
Yes No
15
PQ Question Transit Information Systems Technician (004458)
Explain the experience you have providing oral communication such as presentation, briefings, etc., and written communication such as reports, proposals, etc.. If no experience, type N/A.> Required Question
$64,942.00 - $102,711.00 Annually Location :
16700 Crabbs Branch Way Derwood MD 20855 USA Job Type:
Permanent Job Number:
2025-00467 Department:
Department of Transportation Division:
DOT 50 Transit Services Information Technology Opening Date:
07/29/2025 Closing Date:
8/12/2025 11:59 PM Eastern FLSA:
Non-Exempt
About the Position
The anticipated salary for this position is
$64,942 - $98,642 WHO WE ARE The Division of Transit Services coordinates transit services in Montgomery County. Transit accomplishes an essential mobility mission of the County, connecting people, communities, workplaces, educational institutions, recreational opportunities, and many other essential destinations. The Division plans, schedules and manages the County's Ride On bus system consisting of County owned and operated buses. The Ride On system is designed to complement the service provided by the other transit providers in the County and provides almost 30 million trips per year. The Division also regulates the operation of taxicabs services in the County. WHO WE ARE LOOKING FOR The Division of Transit Services is currently recruiting a candidate that is organized, exhibits a keen attention to detail, and possesses strong time management skills.The ideal candidate will have superior written and verbal communication skills, excellent relationship building and customer service skills with the ability to work cross-functionally with all levels of employees and leadership. What You'll Be Doing The Division of Transit Services seeks to fill a Transit System Information Systems Technician position.?This position is responsible for internal consultation in team-based processes to specify, acquire, install, and operate leading-edge transit information/communication systems, and hands-on technician. In the internal consultant role, the employees provide technical and practical input for the development of specifications for new/improved bus-based information and communication systems. In the technician role, the employees test, install, maintain, and repair complex transit information/ communication systems having integrated electro-mechanical components; they also train others on and oversee their use. Duties include but are not limited to the following: Performs bench and field repairs to the component level on a networked digital video system and Wi-Fi support. Develops and implements training plans to ensure Bus Operators and other employees are trained in system use. Oversees the daily compilation, retrieval, and storage of the SmartCard field database. Prepares database reports. Queries database and assists in analysis of data for all electronic devices. Maintains the preventive maintenance, repair, and spare parts inventory database. Provides technical and practical input on the specification, acquisition and installation of hardware and software and any associated facility modifications, telecommunications, or radio issues. Provides liaison between department's divisions, management, and contractors on the SmartCard system. Makes recommendations for system improvements and other leading-edge systems and sub-systems. Develops, recommends, and provides supporting documentation for the department's budget. Manages a budget to ensure adequate funding is available for supplies and parts. Assists office staff in the operation of personal computers and applications software. Serves as fleet coordinator for staff vehicles. Drives a passenger bus, with air brakes, during training, demonstrations, and operational emergencies.
Minimum Qualifications Experience: Three (3) years of journey level experience in the troubleshooting and installation of microprocessor-based electronic systems, revenue handling equipment and communication systems. Education: An Associate of Arts Degree in Electronics technology with coursework in computer networking, database management and communication systems or a related field. Equivalency: An equivalent combination of education and experience may be substituted. License: At the time of employment application: Possession and maintenance at all times of a valid Class "C" (or equivalent) driver's license from the applicant's state of residence. Upon completion of bus driver training by Montgomery County: Possession and maintenance at all times of a valid Class "B" (or equivalent) Commercial Driver's License (CDL), with air brakes and passenger endorsements; from the employee's state of residence. Preferred Criteria, Interview Preferences
Experience interpreting and applying schematics, wiring diagrams, operating manuals, manufacturer's maintenance instructions and trouble shooting. Experience working with GPS route schedule. Experience independently solving technical problems concerning revenue and electronic systems and equipment. Experience with LAN support, departmental programs, server administration and network equipment. Experience providing oral communication such as presentation, briefings, etc., and written communication such as reports, proposals, etc.
IMPORTANT INFORMATION
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law : Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website. Leave Benefits
Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.
Retirement Benefits
All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.
Tuition Assistance & Student Loan Forgiveness
Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.
Free Mass Transit Benefit
County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.
Reduced Child and Health Care Costs
Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.
Employee Wellbeing
We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.
Learn more about our wonderful benefits available to you once you join our team.
Montgomery County Benefits 01
MQ Question Transit Information Systems Technician (004458)
How many years of journey level experience in the troubleshooting and installation of microprocessor-based electronic systems, revenue handling equipment and communication systems do you have?
Less than 1 year or No Experience 1 Year Experience 2 Years Experience 3 Years Experience 4 Years of Experience 5 Years of Experience 6 Years of Experience 7+ Years of Experience
02
MQ Question Transit Information Systems Technician (004458)
What is your highest level of completed education?
N/A High School/GED Associate's Degree Bachelor's Degree Master's Degree Juris Doctor Doctorate
03
PQ Question Transit Information Systems Technician (004458)
Do you have an Associates of Arts Degree in Electronics technology with course work in computer networking, database management and communication systems or a related field?
Yes No
04
MQ Question Transit Information Systems Technician (004458)
Do you possess and currently maintain a VALID driver's license from your state of residence?
Yes No
05
MQ Question Transit Information Systems Technician (004458)
Do you understand that after passing the Montgomery County bus driver training, you must possess and maintain a valid Class "B" (or equivalent) Commercial Driver's License (CDL), with air brakes and passenger endorsements from your state of residence?
Yes No
06
PQ Question Transit Information Systems Technician (004458)
Do you have experience interpreting and applying schematics, wiring diagrams, operating manuals, manufacturer's maintenance instructions and trouble shooting?
Yes No
07
PQ Question Transit Information Systems Technician (004458)
Explain the experience you have interpreting and applying schematics, wiring diagrams, operating manuals, manufacturer's maintenance instructions and trouble shooting. If no experience, type N/A. 08
PQ Question Transit Information Systems Technician (004458)
Do you have experience working with GPS route schedules?
Yes No
09
PQ Question Transit Information Systems Technician (004458)
Explain the experience you have working with GPS route schedules. If no experience, type N/A. 10
PQ Question Transit Information Systems Technician (004458)
Do you have experience independently solving technical problems concerning revenue and electronic systems and equipment?
Yes No
11
PQ Question Transit Information Systems Technician (004458)
Explain the experience you have independently solving technical problems concerning revenue and electronic systems and equipment. If no experience, type N/A. 12
PQ Question Transit Information Systems Technician (004458)
Do you have experience with LAN support, departmental programs, server administration and network equipment?
Yes No
13
PQ Question Transit Information Systems Technician (004458)
Explain the experience you have with LAN support, departmental programs, server administration and network equipment. If no experience, type N/A. 14
PQ Question Transit Information Systems Technician (004458)
Do you have experience providing oral communication such as presentation, briefings, etc., and written communication such as reports, proposals, etc.?>
Yes No
15
PQ Question Transit Information Systems Technician (004458)
Explain the experience you have providing oral communication such as presentation, briefings, etc., and written communication such as reports, proposals, etc.. If no experience, type N/A.> Required Question