ALTEN Technology USA
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Were ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, weve been helping our clients develop products that are changing the world, whether thats by shaping the future of space exploration, saving lives with medical devices that set a new standard of care, or creating the fully autonomous electric taxi of tomorrow. Our team of more than 600 people works across industries including aerospace, medical devices and life sciences, unmanned systems and robotics, automotive OEM and tier 1 suppliers, commercial vehicle, electric vehicles, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centers. ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing. When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the worlds most technical engineering challenges. Our success is tied to taking care of our employees by building relationships and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level. You dont have to take our word for it that we are a great place to workwe were named on the 2023 Top Workplaces list thanks to feedback from our proud employees. The candidate will have to provide proactive and reactive support to the Equity business and its clients whilst working closely with development and product management teams. The candidate will also be expected to contribute to and lead projects. He/She will also have the opportunity to be involved in onboarding applications into the production environment and working with the global teams on transformational projects. Opportunities to build cross organizational relationships through leading projects on behalf of the team. Responsibilities include: Incident and Problem Management Proximity with the business Application Monitoring and follow up Knowledge Management and Documentation Maintenance and enhancement Requirements "Experience in an application support role in a dynamic environment is a necessity for this role; there is often a great deal of urgency associated with resolving incidents and candidates need to be able to prioritize proactively when resource conflicts arise. Strong technical knowledge in the disciplines mentioned below are a pre-requisite, as well as excellent analytical reasoning and practical decision making, combined with an ability to communicate across a broad range of business functions and at all levels of the organization. Strong analytic and problem-solving skills. Ability to work under pressure in a changing environment and capability to cope calmly with stressed users facing system issues. Ability to clearly explain technical/functional issues. Knowledge of Equities markets, Ability to mimic trader behaviors using an OMS in a simulation environment. Must have strong verbal and written communication skills and proficiency for detailed documentation. Identify and assist in resolution of risks and issues that will adversely affect production environment and the end users. Comfortable with the FIX protocol Investigate logs with FIX messages for validation or determine a root cause analysis" Technical stack Unix, SQL, Scripting 7 years of experience with equivalent role is required. ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individuals age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process. Seniority level
Seniority level
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Banking, Investment Banking, and Financial Services Referrals increase your chances of interviewing at ALTEN Technology USA by 2x Inferred from the description for this job
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New York, NY $110,000.00-$150,000.00 2 months ago New York, United States $99,000.00-$139,000.00 2 months ago New York, United States $150,000.00-$170,000.00 1 week ago New York, NY $150,000.00-$200,000.00 1 week ago New York, NY $150,000.00-$170,000.00 6 days ago Utica-Rome Area $74,000.00-$85,000.00 2 weeks ago Want to work with us, but don't see the right job listed?
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Were ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, weve been helping our clients develop products that are changing the world, whether thats by shaping the future of space exploration, saving lives with medical devices that set a new standard of care, or creating the fully autonomous electric taxi of tomorrow. Our team of more than 600 people works across industries including aerospace, medical devices and life sciences, unmanned systems and robotics, automotive OEM and tier 1 suppliers, commercial vehicle, electric vehicles, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centers. ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing. When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the worlds most technical engineering challenges. Our success is tied to taking care of our employees by building relationships and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level. You dont have to take our word for it that we are a great place to workwe were named on the 2023 Top Workplaces list thanks to feedback from our proud employees. The candidate will have to provide proactive and reactive support to the Equity business and its clients whilst working closely with development and product management teams. The candidate will also be expected to contribute to and lead projects. He/She will also have the opportunity to be involved in onboarding applications into the production environment and working with the global teams on transformational projects. Opportunities to build cross organizational relationships through leading projects on behalf of the team. Responsibilities include: Incident and Problem Management Proximity with the business Application Monitoring and follow up Knowledge Management and Documentation Maintenance and enhancement Requirements "Experience in an application support role in a dynamic environment is a necessity for this role; there is often a great deal of urgency associated with resolving incidents and candidates need to be able to prioritize proactively when resource conflicts arise. Strong technical knowledge in the disciplines mentioned below are a pre-requisite, as well as excellent analytical reasoning and practical decision making, combined with an ability to communicate across a broad range of business functions and at all levels of the organization. Strong analytic and problem-solving skills. Ability to work under pressure in a changing environment and capability to cope calmly with stressed users facing system issues. Ability to clearly explain technical/functional issues. Knowledge of Equities markets, Ability to mimic trader behaviors using an OMS in a simulation environment. Must have strong verbal and written communication skills and proficiency for detailed documentation. Identify and assist in resolution of risks and issues that will adversely affect production environment and the end users. Comfortable with the FIX protocol Investigate logs with FIX messages for validation or determine a root cause analysis" Technical stack Unix, SQL, Scripting 7 years of experience with equivalent role is required. ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individuals age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Other Industries
Banking, Investment Banking, and Financial Services Referrals increase your chances of interviewing at ALTEN Technology USA by 2x Inferred from the description for this job
401(k) Vision insurance Medical insurance Get notified when a new job is posted. Sign in to set job alerts for Application Support Analyst roles.
New York, NY $110,000.00-$150,000.00 2 months ago New York, United States $99,000.00-$139,000.00 2 months ago New York, United States $150,000.00-$170,000.00 1 week ago New York, NY $150,000.00-$200,000.00 1 week ago New York, NY $150,000.00-$170,000.00 6 days ago Utica-Rome Area $74,000.00-$85,000.00 2 weeks ago Want to work with us, but don't see the right job listed?
Application Support Analyst - Marex Solutions
Front Office Support IT Business Analyst
New York, NY $115,000.00-$180,000.00 3 weeks ago Application Support Engineer - Leading Financial firm
New York, NY $96,086.00-$120,000.00 10 hours ago Technical Support Analyst / Customer Support Rep | 100% Remote | Perfect Engilsh Required | Construction SaaS | CLUE (getclue.com)
New York, NY $50,000.00-$62,000.00 1 month ago New York, NY $60,000.00-$75,000.00 3 weeks ago New York, NY $70,000.00-$80,000.00 5 hours ago New York, NY $44,800.00-$83,200.00 21 hours ago New York, NY $125,000.00-$175,000.00 4 weeks ago Albany, NY $85,000.00-$115,000.00 1 week ago Associate Director, Application Support Specialist
New York, NY $125,000.00-$135,000.00 1 week ago New York, NY $100,000.00-$175,000.00 1 day ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr