Catalyst Kids
Salary Range : $21.41 - $32.11 Hourly
Job Shift : Full Time
Description
The IT Technician supports the region in installing and maintaining PCs, hardware and software in the Regional Office and different centers in the areas, under the direction and guidance of the IT Director.
Key Responsibilities:
Install, support and maintain PC hardware including desktops, notebooks, monitors, printers, and audiovisual equipment. Install, support and maintain PC applications in a Windows 7/10 Active Directory environment. Software includes Operating Systems, MS Office Maintain proper documentation, as required by the leadership of Corporate IT, to properly track the status of all service calls, to assist the helpdesk in providing prompt response to users, and report on the progress of duties related to project participation May perform other duties as assigned. Carry out special tasks at Management's direction Interact with users and staff at the technical level, as required. Support of helpdesk for appropriate level requests Assist in IT Manager in planning IT budget needs Provide IT support to users within the office Qualifications
Qualifications:
Min. 3-4 years of experience as a help desk technician, computer technician, or IT support capacity. Extensive application support experience with Windows XP, 7, 10 and Microsoft Office 2013/2016 Additional knowledge of Mac OS a plus but not required Strong PC and network troubleshooting skills Good communication and customer service skills Working technical knowledge of current systems software, protocols, and standards, including [firewalls, Active Directory Hands-on software and hardware troubleshooting experience. Experience with data management a plus. Knowledge of applicable data privacy practices and laws desired Ability to effectively prioritize and execute tasks in a high-pressure environment. Strong interpersonal and oral communication skills. Adept at reading, writing, and interpreting technical documentation and procedure manuals. Highly self-motivated and directed. Keen attention to detail. Provide own transportation to travel to sites throughout the Area Ability to prioritize and plan the work effectively. Ability to work independently with guidance from manager at a different location. Be able to pass Fingerprinting requirement. Ability to lift up to 40 lbs We Offer: Paid Vacation/Holiday/Sick Time 401K Life Insurance Company Discounts We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace. About the company
Our licensed programs nurture children’s development and curiosity. Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.
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The IT Technician supports the region in installing and maintaining PCs, hardware and software in the Regional Office and different centers in the areas, under the direction and guidance of the IT Director.
Key Responsibilities:
Install, support and maintain PC hardware including desktops, notebooks, monitors, printers, and audiovisual equipment. Install, support and maintain PC applications in a Windows 7/10 Active Directory environment. Software includes Operating Systems, MS Office Maintain proper documentation, as required by the leadership of Corporate IT, to properly track the status of all service calls, to assist the helpdesk in providing prompt response to users, and report on the progress of duties related to project participation May perform other duties as assigned. Carry out special tasks at Management's direction Interact with users and staff at the technical level, as required. Support of helpdesk for appropriate level requests Assist in IT Manager in planning IT budget needs Provide IT support to users within the office Qualifications
Qualifications:
Min. 3-4 years of experience as a help desk technician, computer technician, or IT support capacity. Extensive application support experience with Windows XP, 7, 10 and Microsoft Office 2013/2016 Additional knowledge of Mac OS a plus but not required Strong PC and network troubleshooting skills Good communication and customer service skills Working technical knowledge of current systems software, protocols, and standards, including [firewalls, Active Directory Hands-on software and hardware troubleshooting experience. Experience with data management a plus. Knowledge of applicable data privacy practices and laws desired Ability to effectively prioritize and execute tasks in a high-pressure environment. Strong interpersonal and oral communication skills. Adept at reading, writing, and interpreting technical documentation and procedure manuals. Highly self-motivated and directed. Keen attention to detail. Provide own transportation to travel to sites throughout the Area Ability to prioritize and plan the work effectively. Ability to work independently with guidance from manager at a different location. Be able to pass Fingerprinting requirement. Ability to lift up to 40 lbs We Offer: Paid Vacation/Holiday/Sick Time 401K Life Insurance Company Discounts We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace. About the company
Our licensed programs nurture children’s development and curiosity. Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.
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