Apex Systems
Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.
Location: Charlotte, NC
Duration: 12 Month Contract (possibility to extend to 18)
Pay Rate: $60
Overview
The Horizon User Support team will provide 24/7 (Offshore Onshore) in-seat troubleshooting support both horizontal functional and technical for SDLC Platforms and SDM Pipeline. This is an individual contributor role; fully competent to work under general direction on most complex support tasks and seeks guidance and direction from more senior associates or manager as needed. Excellent written and spoken communications skills (English) for clear, concise correspondence to end users are required. Technical experience is necessary. Analytical and forward-thinking skills are a plus.
Responsibilities include:
Initial problem troubleshooting and routing of issues to the appropriate support level team. Collaborate with internal teams and maintain a knowledge base to support each tool and integration in the SDLC Platforms SDM Pipeline. Address all configuration issues for the development team’s applications within the tools. Communicate complex processes in an educational manner.
Lead the design and implementation of interactive dashboards and visualizations that effectively communicate data insights to diverse audiences.
Oversee the development of best practices for data visualization, ensuring consistency, accessibility, and user-centric design.
Collaborate with cross-functional teams to understand their data needs and translate them into impactful visual solutions.
Mentor and develop team members, fostering a culture of continuous learning and innovation in data visualization techniques.
Evaluate and introduce new tools and technologies to enhance the data visualization capabilities of the organization.
Conduct regular review sessions with stakeholders to assess the effectiveness of visualizations and iterate based on feedback.
Demonstrated leadership experience, including mentoring and managing teams.
Must Have
5+ years of experience in data visualization or analytics, with a strong portfolio showcasing your work.
Proficiency in data visualization tools such as
Tableau ,
Power BI , or similar platforms. Strong understanding of data storytelling principles and the ability to convey complex information in a clear and engaging manner. Experience with
Oracle/SQL
or other querying languages to extract and manipulate data. Ability to handle multiple tasks and adapt to a constantly changing environment. Excellent organizational skills. Understanding of
SDLC and SDM Pipeline . Strong technical troubleshooting skills in
Bitbucket, Github, Jenkins (Cloudbees), Ansible, JIRA, Confluence, Artifactory, XLR . Experience with application development
using Java, .NET, Python . Proficiency in
Windows, Microsoft Office 2016, SharePoint . Experience Master's degree in a related field (e.g., Data Science, Statistics, or Design). Experience with programming languages such as Python or R for data analysis. Familiarity with data engineering concepts and ETL processes. Knowledge of user experience (UX) design principles. Experience working in a hybrid work environment. Advanced proficiency in data visualization tools (e.g., Tableau, Power BI, D3.js). Strong SQL skills for data extraction and transformation. Familiarity with data manipulation libraries (e.g., Pandas, NumPy) and visualization libraries (e.g., Matplotlib, Seaborn). Experience with cloud-based data platforms (e.g., AWS, Google Cloud, Azure). Command Line experience. Experience writing scripts. Linux, Windows server, Monitoring tools. Experience with DevOps CI/CD applications and automated build and deploy configuration and processes. Jenkins and Ansible experience preferred. Experience supporting end users and providing assistance based on established processes. Excellent communication skills, with the ability to tailor messages to different audiences. Strong analytical thinking and problem-solving abilities. A collaborative mindset with a focus on building strong relationships across teams. Passion for data and a commitment to fostering a data-driven culture within the organization. Apex Benefits Overview:
Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a retirement plan (401k or local country equivalent) program. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.
#J-18808-Ljbffr
Tableau ,
Power BI , or similar platforms. Strong understanding of data storytelling principles and the ability to convey complex information in a clear and engaging manner. Experience with
Oracle/SQL
or other querying languages to extract and manipulate data. Ability to handle multiple tasks and adapt to a constantly changing environment. Excellent organizational skills. Understanding of
SDLC and SDM Pipeline . Strong technical troubleshooting skills in
Bitbucket, Github, Jenkins (Cloudbees), Ansible, JIRA, Confluence, Artifactory, XLR . Experience with application development
using Java, .NET, Python . Proficiency in
Windows, Microsoft Office 2016, SharePoint . Experience Master's degree in a related field (e.g., Data Science, Statistics, or Design). Experience with programming languages such as Python or R for data analysis. Familiarity with data engineering concepts and ETL processes. Knowledge of user experience (UX) design principles. Experience working in a hybrid work environment. Advanced proficiency in data visualization tools (e.g., Tableau, Power BI, D3.js). Strong SQL skills for data extraction and transformation. Familiarity with data manipulation libraries (e.g., Pandas, NumPy) and visualization libraries (e.g., Matplotlib, Seaborn). Experience with cloud-based data platforms (e.g., AWS, Google Cloud, Azure). Command Line experience. Experience writing scripts. Linux, Windows server, Monitoring tools. Experience with DevOps CI/CD applications and automated build and deploy configuration and processes. Jenkins and Ansible experience preferred. Experience supporting end users and providing assistance based on established processes. Excellent communication skills, with the ability to tailor messages to different audiences. Strong analytical thinking and problem-solving abilities. A collaborative mindset with a focus on building strong relationships across teams. Passion for data and a commitment to fostering a data-driven culture within the organization. Apex Benefits Overview:
Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a retirement plan (401k or local country equivalent) program. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.
#J-18808-Ljbffr