Anderson Insurance Associates
Help Desk Analyst
Anderson Insurance Associates, Charleston, South Carolina, United States, 29408
Description:
Introduction In this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for administration and internal support of the Company's PCs, printers, servers, and related equipment. Training and reinforcement of staff usage of new and existing technology and solutions will also be emphasized. In addition to training, tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations. Job Responsibilities
Provide helpdesk support and resolve problems to the end user's satisfaction Modify configurations, utilities, software default settings, etc. for local workstations Assist with onboarding of new users Install, test and configure new workstations, peripheral equipment and software Assign users and computers to proper groups in Active Directory Help develop procedures for the use of new technology Requirements:
Job Requirements High school diploma and working toward IT related degree, or Bachelor's degree in Information Technology, Computer Science, or related field, and 1 year of relevant work experience. PId89920992c9e-26289-38219270
Introduction In this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for administration and internal support of the Company's PCs, printers, servers, and related equipment. Training and reinforcement of staff usage of new and existing technology and solutions will also be emphasized. In addition to training, tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations. Job Responsibilities
Provide helpdesk support and resolve problems to the end user's satisfaction Modify configurations, utilities, software default settings, etc. for local workstations Assist with onboarding of new users Install, test and configure new workstations, peripheral equipment and software Assign users and computers to proper groups in Active Directory Help develop procedures for the use of new technology Requirements:
Job Requirements High school diploma and working toward IT related degree, or Bachelor's degree in Information Technology, Computer Science, or related field, and 1 year of relevant work experience. PId89920992c9e-26289-38219270