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Scale Attendant
The compensation for this role is dependent upon related experience and/or qualifications. The location of this position rotates on an as needed basis. This position is Part-Time and works up to 30 hours per week. This position will be required to work weekends and holidays, as needed. Operates scale recording device that records truck weights, recording required data that is not automatically recorded, and screening truck loads for unauthorized waste. Work is performed under the supervision of the Scale Attendant Supervisor with important day-to-day input provided by the supervisor of the particular worksite (typically a Transfer Station Supervisor). Examples of Duties
Accurately weighs trucks and processes transactions, including entering codes, truck identification information, customer account number, and waste type, and properly posting payment. Ensures scales and recording devices are operating properly. Reports scale malfunctions to the Scale Attendant Supervisor. Reroutes trucks for examination of loads and screens truck loads for hazardous or unauthorized waste. Reports hazardous or unauthorized waste to the site supervisor. Processes credit card payment and ensures balances are correct at the end of each shift. Inform customers of disposal policies and proper disposal procedures. Receives and handles phone calls and face-to-face interactions in an efficient, professional, and friendly manner. Provides useful directions and information to user clientele. Deals effectively with varying rate structures and load compositions. Assists with training new staff as needed. Typical Qualifications
Any combination equivalent to high school graduation and one year demonstrated experience in customer service, data entry, scale operation, and cashiering. Elements of this position may vary based on location assigned. Supplemental Information
JOB TITLE: Scale Attendant ESSENTIAL FUNCTIONS Operate scale recording device that records truck weights, data entry and transaction processing. Mental ability to read, write, and comprehend. Requires finger dexterity, ability to maintain sitting position for eight hours and to work in small spaces. Ability to operate and interpret instructions. Ability to process credit card transactions ensures balances are correct at the end of each shift Verbal communication skills and ability to relay information to the public, peers, and supervisors. (45%) Customer relations. Ability to deal with the public in a pleasant, considerate, and efficient manner while maintaining a controlled temperament under sometimes adverse conditions. Requires some standing and stretching to check vehicles and pass out tickets and information pamphlets. (45%) Answering telephone. Mental ability, finger dexterity, and ability to answer incoming calls and transfer such calls to proper extension. (8%) Keeping work area clean. Requires physical ability to stand, walk, stoop, and do general cleaning in the scale house (sweeping, moping, cleaning windows, and counter tops, and emptying waste baskets). (2%) NOTE: Work is performed in an area where tractor trailers come and go very close by, throughout the entire shift. Depending on wind direction, this activity can bring dust and exhaust fumes in through the open window of the Scale House to where the Scale Attendant is located. During seasons of extreme heat and extreme cold, it can be difficult to regulate the temperature inside the Scale House. *Sufficient vision and hearing required to perform the essential functions of the job listed above* 01 Part-time Scale Attendants work full-time shifts for fewer days. Are you comfortable working 8-9 hour shifts? Yes No 02 Are you able to work a flexible work schedule that includes weekends, holidays and varying shift hours? Yes No 03 Scale Attendants are required to work at various locations. Are you comfortable with working at all of the following locations: Norfolk, Virginia Beach and Chesapeake? Yes No 04 Do you have cash-handling/cashiering experience? Yes No 05 Do you have customer service experience? Yes No * Required Question
The compensation for this role is dependent upon related experience and/or qualifications. The location of this position rotates on an as needed basis. This position is Part-Time and works up to 30 hours per week. This position will be required to work weekends and holidays, as needed. Operates scale recording device that records truck weights, recording required data that is not automatically recorded, and screening truck loads for unauthorized waste. Work is performed under the supervision of the Scale Attendant Supervisor with important day-to-day input provided by the supervisor of the particular worksite (typically a Transfer Station Supervisor). Examples of Duties
Accurately weighs trucks and processes transactions, including entering codes, truck identification information, customer account number, and waste type, and properly posting payment. Ensures scales and recording devices are operating properly. Reports scale malfunctions to the Scale Attendant Supervisor. Reroutes trucks for examination of loads and screens truck loads for hazardous or unauthorized waste. Reports hazardous or unauthorized waste to the site supervisor. Processes credit card payment and ensures balances are correct at the end of each shift. Inform customers of disposal policies and proper disposal procedures. Receives and handles phone calls and face-to-face interactions in an efficient, professional, and friendly manner. Provides useful directions and information to user clientele. Deals effectively with varying rate structures and load compositions. Assists with training new staff as needed. Typical Qualifications
Any combination equivalent to high school graduation and one year demonstrated experience in customer service, data entry, scale operation, and cashiering. Elements of this position may vary based on location assigned. Supplemental Information
JOB TITLE: Scale Attendant ESSENTIAL FUNCTIONS Operate scale recording device that records truck weights, data entry and transaction processing. Mental ability to read, write, and comprehend. Requires finger dexterity, ability to maintain sitting position for eight hours and to work in small spaces. Ability to operate and interpret instructions. Ability to process credit card transactions ensures balances are correct at the end of each shift Verbal communication skills and ability to relay information to the public, peers, and supervisors. (45%) Customer relations. Ability to deal with the public in a pleasant, considerate, and efficient manner while maintaining a controlled temperament under sometimes adverse conditions. Requires some standing and stretching to check vehicles and pass out tickets and information pamphlets. (45%) Answering telephone. Mental ability, finger dexterity, and ability to answer incoming calls and transfer such calls to proper extension. (8%) Keeping work area clean. Requires physical ability to stand, walk, stoop, and do general cleaning in the scale house (sweeping, moping, cleaning windows, and counter tops, and emptying waste baskets). (2%) NOTE: Work is performed in an area where tractor trailers come and go very close by, throughout the entire shift. Depending on wind direction, this activity can bring dust and exhaust fumes in through the open window of the Scale House to where the Scale Attendant is located. During seasons of extreme heat and extreme cold, it can be difficult to regulate the temperature inside the Scale House. *Sufficient vision and hearing required to perform the essential functions of the job listed above* 01 Part-time Scale Attendants work full-time shifts for fewer days. Are you comfortable working 8-9 hour shifts? Yes No 02 Are you able to work a flexible work schedule that includes weekends, holidays and varying shift hours? Yes No 03 Scale Attendants are required to work at various locations. Are you comfortable with working at all of the following locations: Norfolk, Virginia Beach and Chesapeake? Yes No 04 Do you have cash-handling/cashiering experience? Yes No 05 Do you have customer service experience? Yes No * Required Question