Orleans Parish Sheriff's Office
Director of Information Technology
Orleans Parish Sheriff's Office, New Orleans, Louisiana, United States, 70123
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Director of Information Technology
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Director of Information Technology
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The Orleans Parish Sheriff’s Office (OPSO), New Orleans, Louisiana, provides care, custody, control, and rehabilitation of its residents in the Orleans Justice Center (OJC). The Mission of the OPSO is to provide community safety and service to the people of Orleans Parish by protecting the rights and humanity of people in custody, supporting the wellness of our staff, and facilitating connections to the community in order to restore public trust and maintain a healthy community. Summary
The Orleans Parish Sheriff’s Office (OPSO), New Orleans, Louisiana, provides care, custody, control, and rehabilitation of its residents in the Orleans Justice Center (OJC). The Mission of the OPSO is to provide community safety and service to the people of Orleans Parish by protecting the rights and humanity of people in custody, supporting the wellness of our staff, and facilitating connections to the community in order to restore public trust and maintain a healthy community.
The Director of Information Technology (IT) serves as the visionary and technical leader for all IT services at the Orleans Parish Sheriff’s Office (OPSO). This position is responsible for the strategic planning, development, implementation, and management of secure and innovative technology solutions that support public safety operations, jail administration, and organizational efficiency. The Director drives digital transformation, champions creative problem-solving, and leads a culture of continuous innovation that aligns with OPSO’s mission of modern, transparent, and accountable law enforcement operations.
Job Responsibilities
Primary Job Duties & Responsibilities:
Develop and execute a comprehensive IT strategy that leverages innovative technologies to enhance jail operations, administrative functions, and public safety initiatives. Lead the design, deployment, and management of secure IT infrastructure, networks, software applications, and data systems that meet the needs of a 24/7 correctional facility. Oversee all IT operations, including cybersecurity, help desk, systems administration, telecommunications, data management, and application development. Foster a culture of innovation by identifying and implementing new technologies that improve service delivery, streamline workflows, reduce costs, and increase transparency. Evaluate and integrate cloud-based platforms, mobile applications, automation tools, and artificial intelligence where appropriate to optimize jail operations and staff productivity. Ensure compliance with all state, federal, and criminal justice IT regulations, including CJIS, HIPAA, and relevant security protocols. Lead digital transformation initiatives, including paperless workflows, smart facility systems, and real-time analytics dashboards to support executive decision-making. Manage vendor relationships, IT contracts, service level agreements, and procurement of technology assets. spending time away from the desk. Collaborate with law enforcement partners, public safety agencies, and city IT leadership to align systems for interoperability and data sharing. Provide technical leadership for major projects, including electronic health record integration, jail management systems, access control systems, and surveillance infrastructure. Design and implement IT disaster recovery and business continuity plans to protect critical systems and data. Prepare and manage the IT department’s operating and capital budgets, ensuring strategic allocation of resources.
Supervisory Responsibilities
Directly supervises IT staff, including network administrators, cybersecurity specialists, systems analysts, support technicians, and contractors. Provides mentorship, career development, and performance evaluations, fostering a high-performing and innovative team environment. Establishes a system of data collection and analysis that provides continuous improvement of program effectiveness and/or changing needs. Oversees security of systems, networks, and enterprise information; facilitates IT security of systems, networks, and enterprise information; facilitates IT security audits or investigations. Performs other duties as assigned.
Minimum Qualifications
Bachelor’s degree in Computer Science, Information Systems, or a related field (master’s preferred). Minimum of 7–10 years of progressive IT leadership experience, preferably within a government, criminal justice, or public safety environment. Proven track record in leading digital transformation initiatives, innovation programs, or enterprise IT modernization. Deep understanding of cybersecurity, enterprise networking, database architecture, and cloud computing. Experience with law enforcement or jail management systems is highly desirable. Exceptional leadership, collaboration, and change management skills. Strong communication skills and the ability to translate complex technical concepts into actionable solutions for non-technical audiences.
________________________________________
Desirable Qualities
A creative and forward-thinking mindset with the ability to bring bold, effective ideas to a traditional law enforcement environment. A commitment to public service, integrity, and enhancing community trust through technology.
________________________________________
Working Conditions
Duties are primarily performed in an office setting with periodic visits to secure jail facilities. May require extended hours during system outages, emergencies, or major project deployments.
Program Evaluation, Analysis, And Feedback
Establishes a system of data collection and analysis that provides continuous improvement of program effectiveness and/or changing needs. Oversees security of systems, networks, and enterprise information; facilitates IT security audits or investigations. Performs other duties as assigned.
Education And Related Work Experience
Bachelor's Degree or higher. Minimum of five (5) years of technology management and/or leadership experience.
Knowledge, Skills & Abilities
Knowledge of current technology environments, including telecommunications, networks, database administration, programming, media, and desktops. Strong project management skills and demonstrated ability to plan, organize, and manage programs and projects. Experience in the application of technology (may be substituted in part for the five (5) years of technology management and/or leadership experience). Strong analytical and problem-solving skills. Understanding and demonstration of “client-centered” support and services. Excellent oral, written, and interpersonal communication skills. Ability to work both independently and cooperatively. Ability to organize work, set priorities, and meet deadlines. Ability to establish effective working relationships at all levels of the organization. Ability to remain calm, deliberate, and tactful in stressful and emotional situations. Demonstrated supervisory ability. Valid state driver’s license.
Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Information Technology Industries Correctional Institutions Referrals increase your chances of interviewing at Orleans Parish Sheriff's Office by 2x Sign in to set job alerts for “Director of Information Technology” roles.
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Director of Information Technology
role at
Orleans Parish Sheriff's Office 1 day ago Be among the first 25 applicants Join to apply for the
Director of Information Technology
role at
Orleans Parish Sheriff's Office Get AI-powered advice on this job and more exclusive features. Summary
The Orleans Parish Sheriff’s Office (OPSO), New Orleans, Louisiana, provides care, custody, control, and rehabilitation of its residents in the Orleans Justice Center (OJC). The Mission of the OPSO is to provide community safety and service to the people of Orleans Parish by protecting the rights and humanity of people in custody, supporting the wellness of our staff, and facilitating connections to the community in order to restore public trust and maintain a healthy community. Summary
The Orleans Parish Sheriff’s Office (OPSO), New Orleans, Louisiana, provides care, custody, control, and rehabilitation of its residents in the Orleans Justice Center (OJC). The Mission of the OPSO is to provide community safety and service to the people of Orleans Parish by protecting the rights and humanity of people in custody, supporting the wellness of our staff, and facilitating connections to the community in order to restore public trust and maintain a healthy community.
The Director of Information Technology (IT) serves as the visionary and technical leader for all IT services at the Orleans Parish Sheriff’s Office (OPSO). This position is responsible for the strategic planning, development, implementation, and management of secure and innovative technology solutions that support public safety operations, jail administration, and organizational efficiency. The Director drives digital transformation, champions creative problem-solving, and leads a culture of continuous innovation that aligns with OPSO’s mission of modern, transparent, and accountable law enforcement operations.
Job Responsibilities
Primary Job Duties & Responsibilities:
Develop and execute a comprehensive IT strategy that leverages innovative technologies to enhance jail operations, administrative functions, and public safety initiatives. Lead the design, deployment, and management of secure IT infrastructure, networks, software applications, and data systems that meet the needs of a 24/7 correctional facility. Oversee all IT operations, including cybersecurity, help desk, systems administration, telecommunications, data management, and application development. Foster a culture of innovation by identifying and implementing new technologies that improve service delivery, streamline workflows, reduce costs, and increase transparency. Evaluate and integrate cloud-based platforms, mobile applications, automation tools, and artificial intelligence where appropriate to optimize jail operations and staff productivity. Ensure compliance with all state, federal, and criminal justice IT regulations, including CJIS, HIPAA, and relevant security protocols. Lead digital transformation initiatives, including paperless workflows, smart facility systems, and real-time analytics dashboards to support executive decision-making. Manage vendor relationships, IT contracts, service level agreements, and procurement of technology assets. spending time away from the desk. Collaborate with law enforcement partners, public safety agencies, and city IT leadership to align systems for interoperability and data sharing. Provide technical leadership for major projects, including electronic health record integration, jail management systems, access control systems, and surveillance infrastructure. Design and implement IT disaster recovery and business continuity plans to protect critical systems and data. Prepare and manage the IT department’s operating and capital budgets, ensuring strategic allocation of resources.
Supervisory Responsibilities
Directly supervises IT staff, including network administrators, cybersecurity specialists, systems analysts, support technicians, and contractors. Provides mentorship, career development, and performance evaluations, fostering a high-performing and innovative team environment. Establishes a system of data collection and analysis that provides continuous improvement of program effectiveness and/or changing needs. Oversees security of systems, networks, and enterprise information; facilitates IT security of systems, networks, and enterprise information; facilitates IT security audits or investigations. Performs other duties as assigned.
Minimum Qualifications
Bachelor’s degree in Computer Science, Information Systems, or a related field (master’s preferred). Minimum of 7–10 years of progressive IT leadership experience, preferably within a government, criminal justice, or public safety environment. Proven track record in leading digital transformation initiatives, innovation programs, or enterprise IT modernization. Deep understanding of cybersecurity, enterprise networking, database architecture, and cloud computing. Experience with law enforcement or jail management systems is highly desirable. Exceptional leadership, collaboration, and change management skills. Strong communication skills and the ability to translate complex technical concepts into actionable solutions for non-technical audiences.
________________________________________
Desirable Qualities
A creative and forward-thinking mindset with the ability to bring bold, effective ideas to a traditional law enforcement environment. A commitment to public service, integrity, and enhancing community trust through technology.
________________________________________
Working Conditions
Duties are primarily performed in an office setting with periodic visits to secure jail facilities. May require extended hours during system outages, emergencies, or major project deployments.
Program Evaluation, Analysis, And Feedback
Establishes a system of data collection and analysis that provides continuous improvement of program effectiveness and/or changing needs. Oversees security of systems, networks, and enterprise information; facilitates IT security audits or investigations. Performs other duties as assigned.
Education And Related Work Experience
Bachelor's Degree or higher. Minimum of five (5) years of technology management and/or leadership experience.
Knowledge, Skills & Abilities
Knowledge of current technology environments, including telecommunications, networks, database administration, programming, media, and desktops. Strong project management skills and demonstrated ability to plan, organize, and manage programs and projects. Experience in the application of technology (may be substituted in part for the five (5) years of technology management and/or leadership experience). Strong analytical and problem-solving skills. Understanding and demonstration of “client-centered” support and services. Excellent oral, written, and interpersonal communication skills. Ability to work both independently and cooperatively. Ability to organize work, set priorities, and meet deadlines. Ability to establish effective working relationships at all levels of the organization. Ability to remain calm, deliberate, and tactful in stressful and emotional situations. Demonstrated supervisory ability. Valid state driver’s license.
Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Information Technology Industries Correctional Institutions Referrals increase your chances of interviewing at Orleans Parish Sheriff's Office by 2x Sign in to set job alerts for “Director of Information Technology” roles.
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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr