Shamin Hotels
Server Assistant @ Catch 31 Hilton Virginia Beach Oceanfront
Position Overview Job Title: Server Assistant Location: 3001 Atlantic Ave, Virginia Beach, VA 23451 Schedule: Variable or Part-Time (must include weekends and holidays) Work Environment: Oceanfront hotel right on the boardwalk Summary: The Server Assistant plays a crucial role in ensuring the cleanliness and organization of tables and dining areas in a restaurant. They support the server before, during, and after service with clearing dishes, maintaining a clean and presentable dining room resetting table for new guests, and assisting with various tasks to execute exceptional service. What You'll Do: Table Setup and Maintenance Clear tables of used dishes, glassware, and utensils promptly after guests have finished their meals. Wipe down tables, chairs, and condiment holders to remove crumbs, spills, and debris. Reset tables with clean tablecloths, napkins, and tableware for incoming guests. Beverage and Condiment Refills Refill water glasses, bread baskets, and condiment containers as needed throughout service. Assist servers in delivering beverages, appetizers, and other items to tables as directed. Assistance to Servers Support servers by running food orders from the kitchen to the appropriate tables. Communicate with serving staff to coordinate table turnovers and ensure efficient service. Respond to guest requests for additional items such as extra napkins, utensils, or condiments. Cleaning and Sanitization Maintain cleanliness and orderliness of dining areas, including floors, windows, and furniture. Empty trash bins and bus carts regularly to keep dining areas clean and free of clutter. Adhere to sanitation and hygiene standards, including proper handwashing and food handling practices. Customer Service Provide friendly and attentive service to guests, assisting with seating, menu inquiries, and other requests as needed. Communicate effectively with guests to ensure their satisfaction and address any concerns or special requests. Uphold a positive and welcoming atmosphere in the restaurant by greeting guests warmly and maintaining a professional demeanor. Teamwork and Collaboration Work collaboratively with other front-of-house staff, including servers, hosts/hostesses, and bartenders, to deliver exceptional service. Assist coworkers during peak periods and contribute to a smooth flow of operations in the restaurant. Communicate effectively with management and colleagues to address any issues or concerns related to table service. Qualifications Top Requirements: Team Up: Be Golden, Collaborate and Help Others Succeed. Own It: Be a role model, Embrace Responsibility and Keep Learning. Passionately Serve: Be Positive, Care Deeply and Create Memories. Qualifications: No formal education or experience required; on-the-job training is typically provided. Strong work ethic and willingness to learn and adapt in a fast-paced environment. Excellent communication and teamwork skills. Ability to multitask and prioritize tasks effectively. Customer-focused attitude with a commitment to providing exceptional service. Physical stamina to stand, walk, and lift moderate weights for extended periods.
Position Overview Job Title: Server Assistant Location: 3001 Atlantic Ave, Virginia Beach, VA 23451 Schedule: Variable or Part-Time (must include weekends and holidays) Work Environment: Oceanfront hotel right on the boardwalk Summary: The Server Assistant plays a crucial role in ensuring the cleanliness and organization of tables and dining areas in a restaurant. They support the server before, during, and after service with clearing dishes, maintaining a clean and presentable dining room resetting table for new guests, and assisting with various tasks to execute exceptional service. What You'll Do: Table Setup and Maintenance Clear tables of used dishes, glassware, and utensils promptly after guests have finished their meals. Wipe down tables, chairs, and condiment holders to remove crumbs, spills, and debris. Reset tables with clean tablecloths, napkins, and tableware for incoming guests. Beverage and Condiment Refills Refill water glasses, bread baskets, and condiment containers as needed throughout service. Assist servers in delivering beverages, appetizers, and other items to tables as directed. Assistance to Servers Support servers by running food orders from the kitchen to the appropriate tables. Communicate with serving staff to coordinate table turnovers and ensure efficient service. Respond to guest requests for additional items such as extra napkins, utensils, or condiments. Cleaning and Sanitization Maintain cleanliness and orderliness of dining areas, including floors, windows, and furniture. Empty trash bins and bus carts regularly to keep dining areas clean and free of clutter. Adhere to sanitation and hygiene standards, including proper handwashing and food handling practices. Customer Service Provide friendly and attentive service to guests, assisting with seating, menu inquiries, and other requests as needed. Communicate effectively with guests to ensure their satisfaction and address any concerns or special requests. Uphold a positive and welcoming atmosphere in the restaurant by greeting guests warmly and maintaining a professional demeanor. Teamwork and Collaboration Work collaboratively with other front-of-house staff, including servers, hosts/hostesses, and bartenders, to deliver exceptional service. Assist coworkers during peak periods and contribute to a smooth flow of operations in the restaurant. Communicate effectively with management and colleagues to address any issues or concerns related to table service. Qualifications Top Requirements: Team Up: Be Golden, Collaborate and Help Others Succeed. Own It: Be a role model, Embrace Responsibility and Keep Learning. Passionately Serve: Be Positive, Care Deeply and Create Memories. Qualifications: No formal education or experience required; on-the-job training is typically provided. Strong work ethic and willingness to learn and adapt in a fast-paced environment. Excellent communication and teamwork skills. Ability to multitask and prioritize tasks effectively. Customer-focused attitude with a commitment to providing exceptional service. Physical stamina to stand, walk, and lift moderate weights for extended periods.