US Tech Solutions
Program Manager
The Program Manager will define and launch new processes to sustainably scale Event Response operations, lead continuous improvement initiatives to drive operational efficiency, and collaborate with cross-functional teams to ensure the successful evolution and execution of vendor programs. They will also report on the health of operations, be accountable for business KPIs, and manage cross-functional teams. Key responsibilities include: Defining and launching new processes to sustainably scale Event Response operations. Leading continuous improvement initiatives to drive operational efficiency. Collaborating with cross-functional teams to ensure the successful evolution and execution of vendor programs. Reporting on the health of operations. Being accountable for business KPIs. Managing cross-functional teams.
The Program Manager will define and launch new processes to sustainably scale Event Response operations, lead continuous improvement initiatives to drive operational efficiency, and collaborate with cross-functional teams to ensure the successful evolution and execution of vendor programs. They will also report on the health of operations, be accountable for business KPIs, and manage cross-functional teams. Key responsibilities include: Defining and launching new processes to sustainably scale Event Response operations. Leading continuous improvement initiatives to drive operational efficiency. Collaborating with cross-functional teams to ensure the successful evolution and execution of vendor programs. Reporting on the health of operations. Being accountable for business KPIs. Managing cross-functional teams.