Apex Systems
Operations Engineer II
Our client connects the world. We are igniting business growth by connecting people, data and applications
quickly, securely, and effortlessly. Together, we are building a culture and company from the people up
committed to teamwork, trust and transparency. People power progress. Our client's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role
Our client's Facilities Maintenance Engineers are responsible for providing 24x7x365 Tier II technical support and troubleshooting assistance to field operations for our facilities' critical infrastructure equipment such as AC power distribution, buildings, grounding, fire systems, generators, Auto Transfer Switch (ATS), Uninterruptable Power Systems (UPS), UPS battery strings, Direct Current (DC) power plants, DC plant batteries, Power Distribution Units (PDUs), Static Transfer Switch (STS) and Heating, Ventilation and Air Conditioning (HVAC) systems, including Computer Room Air Conditioner (CRAC) units, chillers, dry coolers, condensers, pumps and building structural issues to ensure operational integrity, improve efficiency and reduce operational costs. The ideal candidate will embrace challenges and excel in a high-pressure work environment. They will drive operational excellence and continuous improvement while exemplifying our client's 8 cultural beliefs of Teamwork, Trust, Transparency, Clarity, Courage, Customer Obsession, Growth Mindset, and Allyship. Location
This is an onsite position with multiple openings (locations listed below). Candidates must have a valid drivers license and be willing/able to commute to the site in which they are based. This role may require on-call or emergency disaster recovery availability expectations. Seeking an Engineer located in AR, KS, OK or MO (Eastern or Southern) The Main Responsibilities
Provides Tier II support to field technicians and field management in stabilizing emergency situations and reducing the dependency on vendor support for issues that can be solved internally. Dispatches vendors in ticketing system, follow up on repairs with vendors and process vendor invoices. Assists field technicians in reducing the dependency on vendor support for issues that can be solved internally. Participates as a subject matter expert on task forces or cross functional projects; advises departments on solutions for technical problems or barriers. Recommends solutions to increase network integrity and reliability through testing and evaluation. What We Look For in a Candidate
Required Qualifications
2+ years of experience working with critical infrastructure. Demonstrated leadership and project management skills with ability to assess project needs and effectively communicate in delegation of complex technical tasks/assignments to team of contractors and vendors. Ability to travel in short notice to provide hands-on assistance with emergency situations. Travel is a requirement of the position. Valid drivers license and satisfactory driving record. Preferred Qualifications
Technical background with experience in a skilled trade. Mechanical or electrical course studies and/or certifications. Financial acumen and technical knowledge specifically in managing vendors and interpreting services required, billing for repairs, etc. Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a retirement plan (401k or local country equivalent) program. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.
Our client connects the world. We are igniting business growth by connecting people, data and applications
quickly, securely, and effortlessly. Together, we are building a culture and company from the people up
committed to teamwork, trust and transparency. People power progress. Our client's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role
Our client's Facilities Maintenance Engineers are responsible for providing 24x7x365 Tier II technical support and troubleshooting assistance to field operations for our facilities' critical infrastructure equipment such as AC power distribution, buildings, grounding, fire systems, generators, Auto Transfer Switch (ATS), Uninterruptable Power Systems (UPS), UPS battery strings, Direct Current (DC) power plants, DC plant batteries, Power Distribution Units (PDUs), Static Transfer Switch (STS) and Heating, Ventilation and Air Conditioning (HVAC) systems, including Computer Room Air Conditioner (CRAC) units, chillers, dry coolers, condensers, pumps and building structural issues to ensure operational integrity, improve efficiency and reduce operational costs. The ideal candidate will embrace challenges and excel in a high-pressure work environment. They will drive operational excellence and continuous improvement while exemplifying our client's 8 cultural beliefs of Teamwork, Trust, Transparency, Clarity, Courage, Customer Obsession, Growth Mindset, and Allyship. Location
This is an onsite position with multiple openings (locations listed below). Candidates must have a valid drivers license and be willing/able to commute to the site in which they are based. This role may require on-call or emergency disaster recovery availability expectations. Seeking an Engineer located in AR, KS, OK or MO (Eastern or Southern) The Main Responsibilities
Provides Tier II support to field technicians and field management in stabilizing emergency situations and reducing the dependency on vendor support for issues that can be solved internally. Dispatches vendors in ticketing system, follow up on repairs with vendors and process vendor invoices. Assists field technicians in reducing the dependency on vendor support for issues that can be solved internally. Participates as a subject matter expert on task forces or cross functional projects; advises departments on solutions for technical problems or barriers. Recommends solutions to increase network integrity and reliability through testing and evaluation. What We Look For in a Candidate
Required Qualifications
2+ years of experience working with critical infrastructure. Demonstrated leadership and project management skills with ability to assess project needs and effectively communicate in delegation of complex technical tasks/assignments to team of contractors and vendors. Ability to travel in short notice to provide hands-on assistance with emergency situations. Travel is a requirement of the position. Valid drivers license and satisfactory driving record. Preferred Qualifications
Technical background with experience in a skilled trade. Mechanical or electrical course studies and/or certifications. Financial acumen and technical knowledge specifically in managing vendors and interpreting services required, billing for repairs, etc. Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a retirement plan (401k or local country equivalent) program. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.