CHA Hollywood Presbyterian Medical Center
Navigator, Orthopedic and Cardiac Services
CHA Hollywood Presbyterian Medical Center, Los Angeles, California, United States, 90079
Navigator, Orthopedic and Cardiac Services
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Navigator, Orthopedic and Cardiac Services
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Navigator, Orthopedic and Cardiac Services
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Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google CHA Hollywood Presbyterian Medical Center provided pay range
This range is provided by CHA Hollywood Presbyterian Medical Center. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$90,000.00/hr - $153,806.00/hr Position Summary
MAJOR RESPONSIBILITIES/ESSENTIAL FUNCTIONS
The Navigator for Orthopedic and Cardiac Services at Hollywood Presbyterian Medical Center (HPMC) plays a vital role in supporting the hospital's mission to deliver patient-centered, culturally sensitive, and efficient care. This role ensures personalized guidance through the healthcare continuum, emphasizing education, care coordination, and advocacy for patients undergoing orthopedic and cardiac procedures. The Navigator acts as a liaison between patients, families, and healthcare providers to streamline processes and ensure high-quality clinical outcomes and enhance operational efficiency.
Duties
Operational Management: Provide tailored education to patients and families regarding orthopedic and cardiac procedures, recovery expectations, and self-care. Coordinate multidisciplinary care plans involving surgeons, cardiologists, case managers, nurses, physical therapists, and social workers. Ensure timely scheduling of surgeries, diagnostic imaging, consultations, and rehabilitation services. Communicate effectively with all stakeholders to enhance continuity and quality of care throughout the patient journey. Monitor and report quality metrics related to patient satisfaction, readmissions, and length of stay for orthopedic and cardiac services. Assist in implementing evidence-based practices and clinical pathways that align with national standards and organizational goals. Support community outreach efforts and provide education to raise awareness of HPMC’s orthopedic and cardiac programs. Work collaboratively with the performance improvement team to achieve accreditation standards and improve patient outcomes. Staff Management: Conduct education for staff on the patient types and case studies with ongoing coaching. Foster a collaborative and supportive work environment. Patient Care: Ensure that patients receive high-quality care in accordance with their treatment plans. Monitor patient progress and adjust care strategies as necessary. Address patient and family concerns with empathy and professionalism. Regulatory Compliance: Ensure compliance with all local, state, and federal regulations and standards. Prepare for and participate in inspections and audits. Maintain up-to-date knowledge of industry regulations and best practices. Review and Develop a plan of correction for deficiencies noted during survey inspections and provide a written copy of such in collaboration with the organization’s regulatory oversite to the governing board and ombudsman representative as required. Financial Management: Monitor revenue and expenses to ensure financial sustainability. Implement cost-control measures while maintaining quality care. Quality Improvement: Develop and monitor quality improvement initiatives. Analyze data to identify areas for improvement in patient care and operational efficiency. Lead staff training on quality improvement practices. Participate in Infection Prevention practices. Committee Functions: Serve on various committees of the facility and provide written/oral reports of such committee meetings as directed or as may become necessary Assist Quality department in developing and implementing appropriate plans of action to correct identified quality deficiencies Evaluate and implement recommendations from the facility’s committees as necessary. Safety: Ensure all facility personnel, visitors, etc., follow established safety regulations, to include fire protection/prevention, smoking regulations, infection prevention, etc. Ensure the building and grounds are maintained in good repair. Review accident/incident reports and establish an effective accident prevention program. Ensure all personnel follow established regulations governing the use of labels and MDSs for hazardous materials. Ensure that facility procedure manuals identify safety precautions and equipment to use when performing tasks that could cause bodily injury. Ensure that facility personnel follow established ergonomics policies and procedures. Ensure that all facility personnel performing tasks that involve potential exposure to blood, body fluids, or hazardous materials participate in in-service training program prior to performing such tasks. Patient Rights: Maintain confidentiality of all patient information. Ensure the patients’ rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights. Review patient complaints and grievances and follow-up as required.
Job Qualifications
Minimum Education (Indicate minimum education or degree required.)
Bachelor’s degree in healthcare administration, nursing, or a related field.
Preferred Education (Indicate Preferred Education Or Degree Required.)
Master’s Degree Preferred. Experience in managing patients with orthopedic and cardiac conditions. Familiarity with California Department of Public Health (CDPH) regulations. Strong problem-solving skills and ability to manage crisis situations effectively.
Minimum Work Experience and Qualifications (Indicate minimum years of job experience, skills or abilities required for the job.)
Must have, at a minimum, 3-5 years’ experience in a supervisory capacity in an acute care hospital. Minimum of 3 years’ experience in orthopedic or cardiac patient care. Ability to communicate effectively verbally and in writing. Must be able to work in a union environment. Strong understanding of healthcare regulations and compliance. Excellent leadership, communication, critical thinking, organizational skills and interpersonal skills. Ability to work collaboratively with diverse teams and stakeholders. Proficient in healthcare management software and electronic health records (EHR), and finance management. Knowledge of Epic EHR system is an asset. Demonstrated commitment to the values and mission of Hollywood Presbyterian Medical Center.
Preferred Work Experience and Qualifications (Indicate preferred years of job experience, skills or abilities required for the job.)
Experience in care coordination, patient navigation, or case management is strongly preferred.
Required Licensure, Certification, Registration or Designation (List any licensure or certification required and specify name of agency.)
Current California Registered Nurse (RN) license American Heart Association BLS Card American Heart Association ACLS Card Current Los Angeles County Fire Card (or must be obtained within 30 days of hire) Assault Response Competency (ARC) required (within 30 days of hire)
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
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Join to apply for the
Navigator, Orthopedic and Cardiac Services
role at
CHA Hollywood Presbyterian Medical Center Continue with Google Continue with Google Navigator, Orthopedic and Cardiac Services
1 week ago Be among the first 25 applicants Join to apply for the
Navigator, Orthopedic and Cardiac Services
role at
CHA Hollywood Presbyterian Medical Center Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices
Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google CHA Hollywood Presbyterian Medical Center provided pay range
This range is provided by CHA Hollywood Presbyterian Medical Center. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$90,000.00/hr - $153,806.00/hr Position Summary
MAJOR RESPONSIBILITIES/ESSENTIAL FUNCTIONS
The Navigator for Orthopedic and Cardiac Services at Hollywood Presbyterian Medical Center (HPMC) plays a vital role in supporting the hospital's mission to deliver patient-centered, culturally sensitive, and efficient care. This role ensures personalized guidance through the healthcare continuum, emphasizing education, care coordination, and advocacy for patients undergoing orthopedic and cardiac procedures. The Navigator acts as a liaison between patients, families, and healthcare providers to streamline processes and ensure high-quality clinical outcomes and enhance operational efficiency.
Duties
Operational Management: Provide tailored education to patients and families regarding orthopedic and cardiac procedures, recovery expectations, and self-care. Coordinate multidisciplinary care plans involving surgeons, cardiologists, case managers, nurses, physical therapists, and social workers. Ensure timely scheduling of surgeries, diagnostic imaging, consultations, and rehabilitation services. Communicate effectively with all stakeholders to enhance continuity and quality of care throughout the patient journey. Monitor and report quality metrics related to patient satisfaction, readmissions, and length of stay for orthopedic and cardiac services. Assist in implementing evidence-based practices and clinical pathways that align with national standards and organizational goals. Support community outreach efforts and provide education to raise awareness of HPMC’s orthopedic and cardiac programs. Work collaboratively with the performance improvement team to achieve accreditation standards and improve patient outcomes. Staff Management: Conduct education for staff on the patient types and case studies with ongoing coaching. Foster a collaborative and supportive work environment. Patient Care: Ensure that patients receive high-quality care in accordance with their treatment plans. Monitor patient progress and adjust care strategies as necessary. Address patient and family concerns with empathy and professionalism. Regulatory Compliance: Ensure compliance with all local, state, and federal regulations and standards. Prepare for and participate in inspections and audits. Maintain up-to-date knowledge of industry regulations and best practices. Review and Develop a plan of correction for deficiencies noted during survey inspections and provide a written copy of such in collaboration with the organization’s regulatory oversite to the governing board and ombudsman representative as required. Financial Management: Monitor revenue and expenses to ensure financial sustainability. Implement cost-control measures while maintaining quality care. Quality Improvement: Develop and monitor quality improvement initiatives. Analyze data to identify areas for improvement in patient care and operational efficiency. Lead staff training on quality improvement practices. Participate in Infection Prevention practices. Committee Functions: Serve on various committees of the facility and provide written/oral reports of such committee meetings as directed or as may become necessary Assist Quality department in developing and implementing appropriate plans of action to correct identified quality deficiencies Evaluate and implement recommendations from the facility’s committees as necessary. Safety: Ensure all facility personnel, visitors, etc., follow established safety regulations, to include fire protection/prevention, smoking regulations, infection prevention, etc. Ensure the building and grounds are maintained in good repair. Review accident/incident reports and establish an effective accident prevention program. Ensure all personnel follow established regulations governing the use of labels and MDSs for hazardous materials. Ensure that facility procedure manuals identify safety precautions and equipment to use when performing tasks that could cause bodily injury. Ensure that facility personnel follow established ergonomics policies and procedures. Ensure that all facility personnel performing tasks that involve potential exposure to blood, body fluids, or hazardous materials participate in in-service training program prior to performing such tasks. Patient Rights: Maintain confidentiality of all patient information. Ensure the patients’ rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights. Review patient complaints and grievances and follow-up as required.
Job Qualifications
Minimum Education (Indicate minimum education or degree required.)
Bachelor’s degree in healthcare administration, nursing, or a related field.
Preferred Education (Indicate Preferred Education Or Degree Required.)
Master’s Degree Preferred. Experience in managing patients with orthopedic and cardiac conditions. Familiarity with California Department of Public Health (CDPH) regulations. Strong problem-solving skills and ability to manage crisis situations effectively.
Minimum Work Experience and Qualifications (Indicate minimum years of job experience, skills or abilities required for the job.)
Must have, at a minimum, 3-5 years’ experience in a supervisory capacity in an acute care hospital. Minimum of 3 years’ experience in orthopedic or cardiac patient care. Ability to communicate effectively verbally and in writing. Must be able to work in a union environment. Strong understanding of healthcare regulations and compliance. Excellent leadership, communication, critical thinking, organizational skills and interpersonal skills. Ability to work collaboratively with diverse teams and stakeholders. Proficient in healthcare management software and electronic health records (EHR), and finance management. Knowledge of Epic EHR system is an asset. Demonstrated commitment to the values and mission of Hollywood Presbyterian Medical Center.
Preferred Work Experience and Qualifications (Indicate preferred years of job experience, skills or abilities required for the job.)
Experience in care coordination, patient navigation, or case management is strongly preferred.
Required Licensure, Certification, Registration or Designation (List any licensure or certification required and specify name of agency.)
Current California Registered Nurse (RN) license American Heart Association BLS Card American Heart Association ACLS Card Current Los Angeles County Fire Card (or must be obtained within 30 days of hire) Assault Response Competency (ARC) required (within 30 days of hire)
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other, Information Technology, and Management Industries Hospitals and Health Care Referrals increase your chances of interviewing at CHA Hollywood Presbyterian Medical Center by 2x Get notified about new Navigator jobs in
Los Angeles, CA . Los Angeles Metropolitan Area $21.63 - $24.04 1 month ago Community Health Worker, Health Tech Navigator Office of Patient Access (OPA)
Los Angeles, CA $19.41 - $24.88 3 weeks ago Pathway Home Time Limited Subsidy Navigator
Community Health Worker, Health Tech Navigator Office of Patient Access (OPA)
Family near Los Angeles, CA seeks afterschool help a few days a week.
Los Angeles Metropolitan Area 2 weeks ago Community Health Worker, Health Tech Navigator Office of Patient Access (OPA)
Wellness Care Navigator-West Los Angeles
Pathway Home Time Limited Subsidy Navigator
Los Angeles Metropolitan Area 1 month ago Los Angeles County, CA $23.24 - $28.28 1 month ago Los Angeles, CA $80,000 - $100,000 4 weeks ago Monterey Park, CA $25.33 - $25.33 3 months ago In need of caregiver for family of 3 (almost 4!). in Los Angeles area
Los Angeles Metropolitan Area $10,000 - $51,671 1 year ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr