TBG | The Bachrach Group
TBG | The Bachrach Group provided pay range
This range is provided by TBG | The Bachrach Group. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range
$110,000.00/yr - $120,000.00/yr Direct message the job poster from TBG | The Bachrach Group Practice Director / Managing Director at TBG.Crain's Lists #1 Ranked Search Firm in NY
Our very good, directly client in the Non-Profit space, has an immediate need for an IT Support Manager. This person will sit on-site in their Bushwick Brooklyn location. This is an immediate need. The IT Support Manager will lead a small team of IT professionals and ensure the reliable operation, security, and performance of all IT infrastructure and services. This hands-on leadership role combines strategic oversight with day-to-day technical responsibilities in a dynamic and fast-paced environment. Key Responsibilities: Lead, mentor, and manage a team of 23 IT specialists; assign tasks and monitor performance. Install, configure, and support servers, desktops, laptops, and peripherals. Design, implement, and maintain Active Directory (on-premises and Azure AD). Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive. Configure and manage single sign-on (SSO) solutions and enforce identity management policies. Deploy and support Microsoft Intune for endpoint and device compliance management. Plan and oversee system implementations, upgrades, and migrations. Manage hardware/software inventory, licensing, and lifecycle planning. Handle user onboarding and offboarding processes, including account provisioning and deprovisioning. Act as the primary escalation point for complex IT issues both onsite and remotely. Develop and maintain comprehensive documentation and knowledge base entries. Collaborate with vendors and internal stakeholders to meet project goals and budget targets. Support organizational security and compliance efforts through group policy enforcement and access reviews. Perform other IT-related duties as required. Qualifications and Competencies: Strong technical skills across Microsoft O365, Windows 10/11, Active Directory, and Azure AD. Proven leadership in managing technical teams and IT projects. Expertise in Group Policy, system administration, and device management platforms like Intune. Understanding of identity standards (SAML, OAuth) and security best practices. Familiarity with networking concepts including LAN/WAN, Wi-Fi, and VPN. Solid organizational and project-management skills with experience coordinating vendors. Excellent troubleshooting, analytical, and documentation abilities. Clear communication skills, both written and verbal, especially when explaining complex technical concepts. Ability to multitask and adapt to shifting priorities. Experience in hardware deployment and basic equipment support (desktops, laptops, printers, mobile devices). Ability to lift and carry equipment up to 25 lbs. Self-directed and effective both independently and within a team. Education and Experience: Bachelors degree in information technology, Computer Science, or related field preferred, high school diploma or equivalent required. Minimum 5 years of progressive IT experience, with at least 2 years in a leadership or team lead capacity. Experience in a managed services provider (MSP) or consulting environment is a plus. Demonstrated success in planning and executing technology rollouts, migrations, and system upgrades. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Non-profit Organizations Referrals increase your chances of interviewing at TBG | The Bachrach Group by 2x Sign in to set job alerts for Information Technology Support Manager roles.
Sr Manager, IT Support Center Operations (NY / DC area only)
New York City Metropolitan Area $150,000.00-$200,000.00 1 week ago Information Technology Operations Manager
New York City Metropolitan Area $160,000.00-$215,000.00 2 weeks ago New York City Metropolitan Area $90,000.00-$125,000.00 1 week ago Iselin, NJ $130,000.00-$135,000.00 1 week ago Manager Information Technology Services 2 - 9447
New York, NY $118,425.00-$145,039.00 1 week ago New York, NY $95,000.00-$150,000.00 5 days ago New York, NY $100,000.00-$150,000.00 2 weeks ago Manager Information Technology Services 1 - 9102
New York, NY $106,898.00-$131,665.00 6 days ago Manager Information Technology Services 1 - 8912
New York, NY $106,898.00-$131,665.00 1 week ago Secaucus, NJ $135,000.00-$200,000.00 3 days ago Manager Information Technology Services 1 - 9418
New York, NY $106,898.00-$131,665.00 6 days ago Manager Information Technology Services 2 - 9074
New York, NY $118,425.00-$145,039.00 3 days ago Manager Information Technology Services 1 - 9198
New York, NY $106,898.00-$131,665.00 6 days ago New York, NY $140,000.00-$175,000.00 2 weeks ago Information Technology Internal Audit Manager
New York, NY $102,400.00-$204,100.00 3 days ago Manager of Identity and Access Management
New York, NY $150,000.00-$200,000.00 3 weeks ago PEPI Manager - IT M&A (Open to all US locations)
New York, NY $125,000.00-$190,000.00 1 week ago Supervisor, Infrastructure Services and Management
New York, NY $150,000.00-$175,000.00 2 weeks ago New York, NY $72,000.00-$85,000.00 1 month ago Bloomfield, NJ $71,400.87-$73,899.90 3 days ago Manager - IT Financial Operations (MCIT)
New York, NY $97,589.95-$146,574.75 1 week ago New York City Metropolitan Area $170,000.00-$190,000.00 2 weeks ago Business Relationship Manager II - Digital and Technology Partners - Onsite/Hybrid
New York, NY $109,000.00-$163,695.00 1 month ago New York, NY $112,000.00-$140,000.00 1 month ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
This range is provided by TBG | The Bachrach Group. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range
$110,000.00/yr - $120,000.00/yr Direct message the job poster from TBG | The Bachrach Group Practice Director / Managing Director at TBG.Crain's Lists #1 Ranked Search Firm in NY
Our very good, directly client in the Non-Profit space, has an immediate need for an IT Support Manager. This person will sit on-site in their Bushwick Brooklyn location. This is an immediate need. The IT Support Manager will lead a small team of IT professionals and ensure the reliable operation, security, and performance of all IT infrastructure and services. This hands-on leadership role combines strategic oversight with day-to-day technical responsibilities in a dynamic and fast-paced environment. Key Responsibilities: Lead, mentor, and manage a team of 23 IT specialists; assign tasks and monitor performance. Install, configure, and support servers, desktops, laptops, and peripherals. Design, implement, and maintain Active Directory (on-premises and Azure AD). Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive. Configure and manage single sign-on (SSO) solutions and enforce identity management policies. Deploy and support Microsoft Intune for endpoint and device compliance management. Plan and oversee system implementations, upgrades, and migrations. Manage hardware/software inventory, licensing, and lifecycle planning. Handle user onboarding and offboarding processes, including account provisioning and deprovisioning. Act as the primary escalation point for complex IT issues both onsite and remotely. Develop and maintain comprehensive documentation and knowledge base entries. Collaborate with vendors and internal stakeholders to meet project goals and budget targets. Support organizational security and compliance efforts through group policy enforcement and access reviews. Perform other IT-related duties as required. Qualifications and Competencies: Strong technical skills across Microsoft O365, Windows 10/11, Active Directory, and Azure AD. Proven leadership in managing technical teams and IT projects. Expertise in Group Policy, system administration, and device management platforms like Intune. Understanding of identity standards (SAML, OAuth) and security best practices. Familiarity with networking concepts including LAN/WAN, Wi-Fi, and VPN. Solid organizational and project-management skills with experience coordinating vendors. Excellent troubleshooting, analytical, and documentation abilities. Clear communication skills, both written and verbal, especially when explaining complex technical concepts. Ability to multitask and adapt to shifting priorities. Experience in hardware deployment and basic equipment support (desktops, laptops, printers, mobile devices). Ability to lift and carry equipment up to 25 lbs. Self-directed and effective both independently and within a team. Education and Experience: Bachelors degree in information technology, Computer Science, or related field preferred, high school diploma or equivalent required. Minimum 5 years of progressive IT experience, with at least 2 years in a leadership or team lead capacity. Experience in a managed services provider (MSP) or consulting environment is a plus. Demonstrated success in planning and executing technology rollouts, migrations, and system upgrades. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Non-profit Organizations Referrals increase your chances of interviewing at TBG | The Bachrach Group by 2x Sign in to set job alerts for Information Technology Support Manager roles.
Sr Manager, IT Support Center Operations (NY / DC area only)
New York City Metropolitan Area $150,000.00-$200,000.00 1 week ago Information Technology Operations Manager
New York City Metropolitan Area $160,000.00-$215,000.00 2 weeks ago New York City Metropolitan Area $90,000.00-$125,000.00 1 week ago Iselin, NJ $130,000.00-$135,000.00 1 week ago Manager Information Technology Services 2 - 9447
New York, NY $118,425.00-$145,039.00 1 week ago New York, NY $95,000.00-$150,000.00 5 days ago New York, NY $100,000.00-$150,000.00 2 weeks ago Manager Information Technology Services 1 - 9102
New York, NY $106,898.00-$131,665.00 6 days ago Manager Information Technology Services 1 - 8912
New York, NY $106,898.00-$131,665.00 1 week ago Secaucus, NJ $135,000.00-$200,000.00 3 days ago Manager Information Technology Services 1 - 9418
New York, NY $106,898.00-$131,665.00 6 days ago Manager Information Technology Services 2 - 9074
New York, NY $118,425.00-$145,039.00 3 days ago Manager Information Technology Services 1 - 9198
New York, NY $106,898.00-$131,665.00 6 days ago New York, NY $140,000.00-$175,000.00 2 weeks ago Information Technology Internal Audit Manager
New York, NY $102,400.00-$204,100.00 3 days ago Manager of Identity and Access Management
New York, NY $150,000.00-$200,000.00 3 weeks ago PEPI Manager - IT M&A (Open to all US locations)
New York, NY $125,000.00-$190,000.00 1 week ago Supervisor, Infrastructure Services and Management
New York, NY $150,000.00-$175,000.00 2 weeks ago New York, NY $72,000.00-$85,000.00 1 month ago Bloomfield, NJ $71,400.87-$73,899.90 3 days ago Manager - IT Financial Operations (MCIT)
New York, NY $97,589.95-$146,574.75 1 week ago New York City Metropolitan Area $170,000.00-$190,000.00 2 weeks ago Business Relationship Manager II - Digital and Technology Partners - Onsite/Hybrid
New York, NY $109,000.00-$163,695.00 1 month ago New York, NY $112,000.00-$140,000.00 1 month ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr