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CSMC Risser Orthopedics

Customer Service Representative - Arcadia, CA

CSMC Risser Orthopedics, Arcadia, California, United States, 91006

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Details

Client Name CSMC Risser Orthopedics Job Type Travel Offering Non-Clinical Profession Administrative Specialty Customer Service Representative Job ID 16378873 Job Title Customer Service Representative - Arcadia, CA Weekly Pay $907.0

Shift Details

Shift 8hr Days Scheduled Hours 40

Job Order Details

Start Date 04/28/2025 End Date 07/26/2025 Duration 13 Week(s)

Job Description Required Qualifications: • Experience with medical insurance, referral processes, and benefit plans • 1+ years of recent experience working in office • Ability to read, understand, and respond to detailed oral and written instructions • Bilingual (English/Spanish)

Preferred Qualifications: • 2+ years' recent experience working as a Patient Service Representative • Experience with Allscripts, Daisybill, and/or CS-Link/Epic • Understanding of medical terminology

Client Details

Address 289 W. Huntington Dr City Arcadia State CA Zip Code 91007

Unit Details

Unit Description • Primary point of contact for patient relations in person and by phone • Greet patients and assist in resolving patient concerns and escalating as appropriate • Check patients in/out and collect co-payments, give receipts, and reconcile payments • Verify patient demographics and insurance information in CS-Link/Epic • Schedule appointments and complete patient registration • Process and track referrals and authorizations for various insurance types • Handle patient/provider correspondence • Explains polices, procedures, or services to patients • Sanitize workspace using provided supplies and following department guidelines

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