Stepful
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Senior Operations Manager
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Stepful Join to apply for the
Senior Operations Manager
role at
Stepful Get AI-powered advice on this job and more exclusive features. About Stepful:
Stepful partners with healthcare institutions to build talent pipelines and career pathways. We are reimagining allied healthcare training with a digital-first environment for student cohorts that prepare job-ready graduates five times faster, at a fraction of the cost. Stepful graduates, primarily from underrepresented communities, go on to work at leading healthcare institutions. Stepful is backed by Y Combinator, Reach Capital and AlleyCorp and recently closed a round led by Oak HC/FT.
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
The Role
As a Senior Operations Manager, you will design and own strategic initiatives to improve our student experience and oversee a growing team of student-experience professionals. You will build processes and systems to scale our operations 10x efficiently while achieving high student and partner company outcomes.
What You’ll Do
Drive strategic initiatives to improve a large portion of the student journey from learning to job placement. Design and implement experiments to improve student retention, learning, and placement outcomes, identifying opportunities for improved processes and automation at scale. Optimize operations and metrics tracking for a growing team of student experience professionals, including coaches, instructors, and placement coordinators. Own end-to-end projects, including revamping processes, scoping product features, and hiring student experience professionals. Own and achieve the student success metrics, including learning outcomes, certification, placement, and satisfaction rates. Work cross-functionally with our product, learning, and engineering teams to provide visibility into students’ and student experience professionals’ feedback to help inform their product roadmaps.
This Job Is For You If
You have 5+ years of consulting and business operations experience in a direct-to-consumer startup, preferably in an edtech or healthcare environment. You are highly analytical, can optimize metrics, and successfully develop action plans to meet business goals. You can own both strategy & execution You can align multiple stakeholders on the strategic direction for the business You can work directly with external partners and clients You are willing to do whatever it takes to get the job done successfully You aren’t afraid to get your hands dirty You learn quickly through experimentation You thrive in a fast-paced, ambiguous environment
Bonus Points If
You have an MBA You worked at a startup You have taught or coordinated online courses at scale You worked in healthcare
About The Interview
Step 1: Intro Call with the Recruiting team and Hiring Manager Step 2: Take-home assignment Step 3: Virtual panel interview Step 4: Onsite interview at the office in SoHo, NYC
Base salary: $160K - $180K and equity
At Stepful, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesProfessional Training and Coaching Referrals increase your chances of interviewing at Stepful by 2x Get notified about new Senior Operations Manager jobs in
New York, NY . New York, NY $100,000.00-$120,000.00 2 months ago New York, NY $98,000.00-$120,000.00 2 weeks ago Operations Manager, MaxMara Madison Flagship New York City Metropolitan Area 1 week ago New York, NY $91,440.00-$152,400.00 1 week ago Brooklyn, NY $81,900.00-$150,100.00 5 days ago Sr Operations Manager, US&C Search, Retail New York, NY $116,000.00-$143,000.00 2 weeks ago Edison, NJ $121,500.00-$200,900.00 2 weeks ago New York, NY $130,000.00-$150,000.00 1 week ago Carteret, NJ $121,500.00-$200,900.00 2 weeks ago Carteret, NJ $121,500.00-$200,900.00 19 hours ago New York, NY $150,000.00-$190,000.00 4 months ago Strategic Operations Manager, Uber Direct New York, NY $106,000.00-$118,000.00 2 days ago Senior Operations Manager, US&C Growth Ops, Retail New York, NY $129,000.00-$143,000.00 2 weeks ago Bayonne, NJ $81,900.00-$150,100.00 6 days ago New York, NY $120,000.00-$160,000.00 1 week ago New York, NY $120,000.00-$140,000.00 2 months ago New York, NY $100,000.00-$135,000.00 1 week ago New York, NY $100,000.00-$130,000.00 3 weeks ago New York, NY $350,000.00-$400,000.00 1 week ago New York, NY $160,000.00-$180,000.00 1 week ago Whippany, NJ $97,000.00-$105,000.00 13 hours ago New York, NY $50,000.00-$75,000.00 7 months ago New York, NY $241,000.00-$275,000.00 1 week ago Manager, Sales Strategic Planning & Operations New York, NY $182,000.00-$252,000.00 2 weeks ago Senior Strategy & Operations Manager, Customer Strategy We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Senior Operations Manager
role at
Stepful Join to apply for the
Senior Operations Manager
role at
Stepful Get AI-powered advice on this job and more exclusive features. About Stepful:
Stepful partners with healthcare institutions to build talent pipelines and career pathways. We are reimagining allied healthcare training with a digital-first environment for student cohorts that prepare job-ready graduates five times faster, at a fraction of the cost. Stepful graduates, primarily from underrepresented communities, go on to work at leading healthcare institutions. Stepful is backed by Y Combinator, Reach Capital and AlleyCorp and recently closed a round led by Oak HC/FT.
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
The Role
As a Senior Operations Manager, you will design and own strategic initiatives to improve our student experience and oversee a growing team of student-experience professionals. You will build processes and systems to scale our operations 10x efficiently while achieving high student and partner company outcomes.
What You’ll Do
Drive strategic initiatives to improve a large portion of the student journey from learning to job placement. Design and implement experiments to improve student retention, learning, and placement outcomes, identifying opportunities for improved processes and automation at scale. Optimize operations and metrics tracking for a growing team of student experience professionals, including coaches, instructors, and placement coordinators. Own end-to-end projects, including revamping processes, scoping product features, and hiring student experience professionals. Own and achieve the student success metrics, including learning outcomes, certification, placement, and satisfaction rates. Work cross-functionally with our product, learning, and engineering teams to provide visibility into students’ and student experience professionals’ feedback to help inform their product roadmaps.
This Job Is For You If
You have 5+ years of consulting and business operations experience in a direct-to-consumer startup, preferably in an edtech or healthcare environment. You are highly analytical, can optimize metrics, and successfully develop action plans to meet business goals. You can own both strategy & execution You can align multiple stakeholders on the strategic direction for the business You can work directly with external partners and clients You are willing to do whatever it takes to get the job done successfully You aren’t afraid to get your hands dirty You learn quickly through experimentation You thrive in a fast-paced, ambiguous environment
Bonus Points If
You have an MBA You worked at a startup You have taught or coordinated online courses at scale You worked in healthcare
About The Interview
Step 1: Intro Call with the Recruiting team and Hiring Manager Step 2: Take-home assignment Step 3: Virtual panel interview Step 4: Onsite interview at the office in SoHo, NYC
Base salary: $160K - $180K and equity
At Stepful, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesProfessional Training and Coaching Referrals increase your chances of interviewing at Stepful by 2x Get notified about new Senior Operations Manager jobs in
New York, NY . New York, NY $100,000.00-$120,000.00 2 months ago New York, NY $98,000.00-$120,000.00 2 weeks ago Operations Manager, MaxMara Madison Flagship New York City Metropolitan Area 1 week ago New York, NY $91,440.00-$152,400.00 1 week ago Brooklyn, NY $81,900.00-$150,100.00 5 days ago Sr Operations Manager, US&C Search, Retail New York, NY $116,000.00-$143,000.00 2 weeks ago Edison, NJ $121,500.00-$200,900.00 2 weeks ago New York, NY $130,000.00-$150,000.00 1 week ago Carteret, NJ $121,500.00-$200,900.00 2 weeks ago Carteret, NJ $121,500.00-$200,900.00 19 hours ago New York, NY $150,000.00-$190,000.00 4 months ago Strategic Operations Manager, Uber Direct New York, NY $106,000.00-$118,000.00 2 days ago Senior Operations Manager, US&C Growth Ops, Retail New York, NY $129,000.00-$143,000.00 2 weeks ago Bayonne, NJ $81,900.00-$150,100.00 6 days ago New York, NY $120,000.00-$160,000.00 1 week ago New York, NY $120,000.00-$140,000.00 2 months ago New York, NY $100,000.00-$135,000.00 1 week ago New York, NY $100,000.00-$130,000.00 3 weeks ago New York, NY $350,000.00-$400,000.00 1 week ago New York, NY $160,000.00-$180,000.00 1 week ago Whippany, NJ $97,000.00-$105,000.00 13 hours ago New York, NY $50,000.00-$75,000.00 7 months ago New York, NY $241,000.00-$275,000.00 1 week ago Manager, Sales Strategic Planning & Operations New York, NY $182,000.00-$252,000.00 2 weeks ago Senior Strategy & Operations Manager, Customer Strategy We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr