Stepful
Join to apply for the
Operations Manager
role at
Stepful Join to apply for the
Operations Manager
role at
Stepful Get AI-powered advice on this job and more exclusive features. About Stepful
Find out more about this role by reading the information below, then apply to be considered.
At Stepful, we’re on a mission to reimagine allied healthcare training by providing affordable, online, instructor-led and AI-enabled education to help learners - especially from underserved communities - launch high-demand healthcare careers on their own terms. In addition to our direct-to-consumer training model, Stepful partners with healthcare institutions to build talent pipelines and career pathways in an effort to mitigate the increasing allied health employee shortage. Our graduates - inclusive of Medical Assistants, Pharmacy Technicians and more - go on to work for leading institutions such as CVS, NY-Presbyterian and Walgreens. About Stepful
At Stepful, we’re on a mission to reimagine allied healthcare training by providing affordable, online, instructor-led and AI-enabled education to help learners - especially from underserved communities - launch high-demand healthcare careers on their own terms. In addition to our direct-to-consumer training model, Stepful partners with healthcare institutions to build talent pipelines and career pathways in an effort to mitigate the increasing allied health employee shortage. Our graduates - inclusive of Medical Assistants, Pharmacy Technicians and more - go on to work for leading institutions such as CVS, NY-Presbyterian and Walgreens.
Stepful is backed by Y Combinator, Reach Capital and AlleyCorp, and we recently closed a $31.5M Series B round led by Oak HC/FT. Additionally, TIME named Stepful the #1 EdTech company in the U.S. for 2025.
Stepful unlocks the full potential of the global workforce, improving access to quality healthcare for everyone, everywhere.
Our Values
At Stepful, we attribute much of our success to the high caliber of our team. To that end, we seek to onboard mission-driven individuals who thrive in a fast-paced environment, don’t shy away from ambiguity and demonstrate our four company values:
Care first: We do whatever it takes for our students to succeed. Learn quickly: We test, learn with data, and iterate. Build together: We win when we rely on each other. Own it: We show up, take initiative, and show pride.
The Role
As an Operations Manager, you will lead strategic initiatives to improve our student experience, overseeing a growing team of student-experience professionals. You will build processes and systems to scale our operations and provide an outstanding learning experience for our new programs.
What You’ll Do
Drive strategic initiatives to improve a large portion of the student journey from learning to job placement. Design and implement experiments to improve student retention, learning, and placement outcomes, identifying opportunities for improved processes and automation at scale. Optimize operations and metrics tracking for a growing team of student experience professionals, including coaches, instructors, and placement coordinators. Own end-to-end projects, including revamping processes, scoping product features, and hiring student experience professionals. Own and achieve the student success metrics, including learning outcomes, certification, placement, and satisfaction rates. Work cross-functionally with our product, learning, and engineering teams to provide visibility into students’ and student experience professionals’ feedback to help inform their product roadmaps.
This Job Is For You If
You have 3+ years of consulting or business operations experience in a direct-to-consumer startup, preferably in an edtech or healthcare environment. You are highly analytical, can optimize metrics, and successfully develop action plans to meet business goals. You can own both strategy & execution You can motivate a team to support a large number of students You are willing to do whatever it takes to get the job done successfully You aren’t afraid to get your hands dirty You learn quickly through experimentation You thrive in a fast-paced, ambiguous environment
Bonus Points If
You have an MBA You worked at a startup You have taught or coordinated online courses at scale You worked in healthcare
About The Interview
Step 1: Intro Call with the Hiring Manager Step 2: Take-home assignment Step 3: Virtual panel interview Step 4: On-site interview at the office in SoHo, NYC
Compensation
Base Salary:
$ 120- 160k
Equity:
0.02% - 0.04%
At Stepful, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesProfessional Training and Coaching Referrals increase your chances of interviewing at Stepful by 2x Sign in to set job alerts for “Operations Manager” roles. New York, NY $100,000.00-$120,000.00 2 months ago New York, NY $98,000.00-$120,000.00 1 week ago Carlstadt, NJ $90,000.00-$110,000.00 1 month ago New York, NY $91,000.00-$124,000.00 2 weeks ago New York, NY $70,000.00-$90,000.00 6 days ago New York, NY $95,500.00-$118,000.00 4 hours ago Brooklyn, NY $81,900.00-$150,100.00 4 days ago New York City Metropolitan Area 3 weeks ago New York, NY $200,000.00-$225,000.00 1 week ago Operations Manager, MaxMara Madison Flagship New York City Metropolitan Area 1 week ago Carteret, NJ $121,500.00-$200,900.00 3 weeks ago New York, NY $75,000.00-$85,000.00 2 weeks ago New York, NY $152,000.00-$214,000.00 2 weeks ago New York, NY $160,000.00-$180,000.00 1 week ago Edison, NJ $121,500.00-$200,900.00 1 week ago Carteret, NJ $121,500.00-$200,900.00 1 week ago New York, NY $90,000.00-$95,000.00 1 month ago Bayonne, NJ $81,900.00-$150,100.00 5 days ago New York City Metropolitan Area $20.00-$22.00 3 weeks ago Regional Operations Manager - Newark, NJ (In Field/Remote) New York, NY $180,000.00-$280,000.00 2 weeks ago New York, NY $91,440.00-$152,400.00 1 week ago New York, NY $80,000.00-$90,000.00 2 weeks ago New York City Metropolitan Area $70,000.00-$110,000.00 1 day ago New York, NY $80,000.00-$120,000.00 1 week ago Director of Operations-On Site, Ft. Lee, NJ We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Operations Manager
role at
Stepful Join to apply for the
Operations Manager
role at
Stepful Get AI-powered advice on this job and more exclusive features. About Stepful
Find out more about this role by reading the information below, then apply to be considered.
At Stepful, we’re on a mission to reimagine allied healthcare training by providing affordable, online, instructor-led and AI-enabled education to help learners - especially from underserved communities - launch high-demand healthcare careers on their own terms. In addition to our direct-to-consumer training model, Stepful partners with healthcare institutions to build talent pipelines and career pathways in an effort to mitigate the increasing allied health employee shortage. Our graduates - inclusive of Medical Assistants, Pharmacy Technicians and more - go on to work for leading institutions such as CVS, NY-Presbyterian and Walgreens. About Stepful
At Stepful, we’re on a mission to reimagine allied healthcare training by providing affordable, online, instructor-led and AI-enabled education to help learners - especially from underserved communities - launch high-demand healthcare careers on their own terms. In addition to our direct-to-consumer training model, Stepful partners with healthcare institutions to build talent pipelines and career pathways in an effort to mitigate the increasing allied health employee shortage. Our graduates - inclusive of Medical Assistants, Pharmacy Technicians and more - go on to work for leading institutions such as CVS, NY-Presbyterian and Walgreens.
Stepful is backed by Y Combinator, Reach Capital and AlleyCorp, and we recently closed a $31.5M Series B round led by Oak HC/FT. Additionally, TIME named Stepful the #1 EdTech company in the U.S. for 2025.
Stepful unlocks the full potential of the global workforce, improving access to quality healthcare for everyone, everywhere.
Our Values
At Stepful, we attribute much of our success to the high caliber of our team. To that end, we seek to onboard mission-driven individuals who thrive in a fast-paced environment, don’t shy away from ambiguity and demonstrate our four company values:
Care first: We do whatever it takes for our students to succeed. Learn quickly: We test, learn with data, and iterate. Build together: We win when we rely on each other. Own it: We show up, take initiative, and show pride.
The Role
As an Operations Manager, you will lead strategic initiatives to improve our student experience, overseeing a growing team of student-experience professionals. You will build processes and systems to scale our operations and provide an outstanding learning experience for our new programs.
What You’ll Do
Drive strategic initiatives to improve a large portion of the student journey from learning to job placement. Design and implement experiments to improve student retention, learning, and placement outcomes, identifying opportunities for improved processes and automation at scale. Optimize operations and metrics tracking for a growing team of student experience professionals, including coaches, instructors, and placement coordinators. Own end-to-end projects, including revamping processes, scoping product features, and hiring student experience professionals. Own and achieve the student success metrics, including learning outcomes, certification, placement, and satisfaction rates. Work cross-functionally with our product, learning, and engineering teams to provide visibility into students’ and student experience professionals’ feedback to help inform their product roadmaps.
This Job Is For You If
You have 3+ years of consulting or business operations experience in a direct-to-consumer startup, preferably in an edtech or healthcare environment. You are highly analytical, can optimize metrics, and successfully develop action plans to meet business goals. You can own both strategy & execution You can motivate a team to support a large number of students You are willing to do whatever it takes to get the job done successfully You aren’t afraid to get your hands dirty You learn quickly through experimentation You thrive in a fast-paced, ambiguous environment
Bonus Points If
You have an MBA You worked at a startup You have taught or coordinated online courses at scale You worked in healthcare
About The Interview
Step 1: Intro Call with the Hiring Manager Step 2: Take-home assignment Step 3: Virtual panel interview Step 4: On-site interview at the office in SoHo, NYC
Compensation
Base Salary:
$ 120- 160k
Equity:
0.02% - 0.04%
At Stepful, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Seniority level
Seniority levelMid-Senior level Employment type
Employment typeFull-time Job function
Job functionManagement and Manufacturing IndustriesProfessional Training and Coaching Referrals increase your chances of interviewing at Stepful by 2x Sign in to set job alerts for “Operations Manager” roles. New York, NY $100,000.00-$120,000.00 2 months ago New York, NY $98,000.00-$120,000.00 1 week ago Carlstadt, NJ $90,000.00-$110,000.00 1 month ago New York, NY $91,000.00-$124,000.00 2 weeks ago New York, NY $70,000.00-$90,000.00 6 days ago New York, NY $95,500.00-$118,000.00 4 hours ago Brooklyn, NY $81,900.00-$150,100.00 4 days ago New York City Metropolitan Area 3 weeks ago New York, NY $200,000.00-$225,000.00 1 week ago Operations Manager, MaxMara Madison Flagship New York City Metropolitan Area 1 week ago Carteret, NJ $121,500.00-$200,900.00 3 weeks ago New York, NY $75,000.00-$85,000.00 2 weeks ago New York, NY $152,000.00-$214,000.00 2 weeks ago New York, NY $160,000.00-$180,000.00 1 week ago Edison, NJ $121,500.00-$200,900.00 1 week ago Carteret, NJ $121,500.00-$200,900.00 1 week ago New York, NY $90,000.00-$95,000.00 1 month ago Bayonne, NJ $81,900.00-$150,100.00 5 days ago New York City Metropolitan Area $20.00-$22.00 3 weeks ago Regional Operations Manager - Newark, NJ (In Field/Remote) New York, NY $180,000.00-$280,000.00 2 weeks ago New York, NY $91,440.00-$152,400.00 1 week ago New York, NY $80,000.00-$90,000.00 2 weeks ago New York City Metropolitan Area $70,000.00-$110,000.00 1 day ago New York, NY $80,000.00-$120,000.00 1 week ago Director of Operations-On Site, Ft. Lee, NJ We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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