Tommy's Express® Car Wash
Human Resources Manager/Director
Tommy's Express® Car Wash, Holland, Michigan, United States, 49423
Direct message the job poster from Tommy's Express Car Wash
VP of HR & Administration at Tommy's Express Car Wash
Tommy’s is looking for an experienced HR Manager/Director to lead human resources strategies and activities for our corporately operated retail car wash stores (TXO), consisting of 17 locations across 4 states with the expectation of growing at a rate of 3-5 stores per year. This role will partner with Tommy’s corporate HR and Operations teams to lead and direct all aspects of HR for those locations, including recruitment, hiring, onboarding, employee relations, performance management, training and development, compensation and benefits administration, and ensuring compliance with employment laws in a professional manner. What can Tommy's offer you? Base pay and eligibility for annual profit-sharing bonus Full insurance package including Health, Dental, Vision, Accident, Life, Disability, Critical Illness, Employee Assistance 401k match and complimentary financial planning services Paid time off and paid holidays Opportunity for continued education and tuition assistance Valuable learning and development program Significant ability to grow internally for motivated and strong performing team members Fun, energetic, family-oriented work culture with an emphasis on team member morale Growing nationwide brand / presence Position Responsibilities: Promote and drive an engaging workplace culture leading by example, creating a positive environment and proactively pushing continuous improvement Partner with operational leaders on strategic people initiatives aligned with business goals to support growth and retention of team members including staffing plans, compensation practices, development activities, etc. Collaborate with corporate HR team to lead the development and implementation of HR policies and programs Ensure compliance with federal, state, and local employment laws and regulations, and recommended best practices Mentor and coach leaders on how to manage team members, stepping in where needed to resolve team member conflict and guide difficult conversations Lead process for and oversee discipline and termination of team members in accordance with policy Ensure execution of routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations or wrongdoing, and terminations Drive team member development and peak performance, ensuring completion of learning and development programs for all team members Partner with operational leaders and corporate HR team to deliver leadership training and develop other new training initiatives as needed Ensure execution of quarterly performance reviews and compensation process Oversee full-cycle talent acquisition process and new hire onboarding to attract, prepare, and retain the best talent Manage Recruiter as direct report and plan for additional headcount with store growth Utilize Predictive Index assessments as desired throughout recruitment and development Drive a culture of safety and partner with corporate HR team to ensure proper practices and standards are maintained Engage with corporate HR team on payroll and benefit administration needs Maintain knowledge of trends, best practices, regulatory changes, and new technologies in HR, talent management, and employment law Perform all other duties as assigned. Duties and responsibilities may change at any time, with or without notice. Position Qualifications & Candidate Attributes: Bachelor’s degree in Human Resources, Business Administration or related field 5+ years of human resources management experience required, preferably in a retail environment Strong skills in employee relations, coaching, developing, and conflict resolution Thorough knowledge of employment-related laws and regulations Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems Process-oriented and strong collaborator with ability to communicate and manage well at all levels of the organization and across various departments Strong organizational and time management skills; ability to multitask and prioritize Highly adaptable with strong problem-solving and critical thinking skills; ability to exercise good judgment and make sound decisions High level of integrity, professionalism, and confidentiality Displays dependability with a strong sense of urgency and results-orientation Views team member satisfaction as a high priority; exhibits a positive can-do attitude Displays a strong initiative and drive to identify gaps and fill them Technical savvy and proficient in Microsoft Office Work Environment and Physical Demands: This job operates primarily in a professional office environment and secondarily in a retail car wash environment. Standard office hours are Monday through Friday from 8:00am - 5:00pm; however, operating store hours are Monday through Sunday from 7:00am - 9:00pm, and this role will need to be available as needed during operating hours. This role operates primarily indoors with travel expectation up to 25% visiting stores. While visiting stores, this role routinely operates in all areas of the car wash facility, including both indoor and outdoor work. To successfully perform the essential functions of this job, team member must be able to: Work and commute in all weather conditions Able to effectively communicate, listen, detect, converse with, discern, convey, express oneself and exchange information Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers Work in a fast-paced environment where they will often be multitasking Move about inside the office to access standard office equipment Constantly operate a computer and other office productivity machinery such as keyboard, copy machine and printer Remain in a stationary position 50%+ of the time, alternating between sitting and standing Ability to move and lift up to 30 pounds Drive between company locations and/or vendors or suppliers as needed while on job Frequently stand and move about inside fast-paced car wash environment tolerating a louder than normal work environment and exposure to the elements at times Overview of Tommy Enterprises Companies: Tommy's Express
is a national franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site. Tommy’s Express Operations
consists of a number of corporately owned Tommy’s Express car wash locations across the country. This is a quickly growing operation with intentions to open or acquire 3-5 new locations per year through the launch of
Tommy’s Express Capital , a new private fund strategy. Tommy Car Wash Systems (“TCWS”)
is the power behind our Tommy’s Express equipment. TCWS is a team of passionate car wash professionals working to create opportunities for our partners to become the best car wash operators they can be. We provide modular building designs, robust stainless-steel car wash equipment, an advanced Wash Club license plate reader system, the Tommy Transporter belt, high performance wash detergents, and an industry-leading franchise opportunity. At Tommy Car Wash Systems, we have a solution for almost any size operator. Our team has assisted in the development of hundreds of some of the most successful car washes around the world. Together, Tommy’s Express and Tommy Car Wash Systems make up the Tommy’s Corporate brand, headquartered in Holland, MI. Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Human Resources Industries Consumer Services and Retail Referrals increase your chances of interviewing at Tommy's Express Car Wash by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Paid maternity leave Paid paternity leave Tuition assistance Disability insurance Child care support Get notified about new Human Resources Director jobs in
Holland, MI . Holland, MI $102,100.00-$127,600.00 2 days ago Human Resources Business Partners Manager (NA Manufacturing Operations) - Holland, MI (Onsite)
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Tommy’s is looking for an experienced HR Manager/Director to lead human resources strategies and activities for our corporately operated retail car wash stores (TXO), consisting of 17 locations across 4 states with the expectation of growing at a rate of 3-5 stores per year. This role will partner with Tommy’s corporate HR and Operations teams to lead and direct all aspects of HR for those locations, including recruitment, hiring, onboarding, employee relations, performance management, training and development, compensation and benefits administration, and ensuring compliance with employment laws in a professional manner. What can Tommy's offer you? Base pay and eligibility for annual profit-sharing bonus Full insurance package including Health, Dental, Vision, Accident, Life, Disability, Critical Illness, Employee Assistance 401k match and complimentary financial planning services Paid time off and paid holidays Opportunity for continued education and tuition assistance Valuable learning and development program Significant ability to grow internally for motivated and strong performing team members Fun, energetic, family-oriented work culture with an emphasis on team member morale Growing nationwide brand / presence Position Responsibilities: Promote and drive an engaging workplace culture leading by example, creating a positive environment and proactively pushing continuous improvement Partner with operational leaders on strategic people initiatives aligned with business goals to support growth and retention of team members including staffing plans, compensation practices, development activities, etc. Collaborate with corporate HR team to lead the development and implementation of HR policies and programs Ensure compliance with federal, state, and local employment laws and regulations, and recommended best practices Mentor and coach leaders on how to manage team members, stepping in where needed to resolve team member conflict and guide difficult conversations Lead process for and oversee discipline and termination of team members in accordance with policy Ensure execution of routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations or wrongdoing, and terminations Drive team member development and peak performance, ensuring completion of learning and development programs for all team members Partner with operational leaders and corporate HR team to deliver leadership training and develop other new training initiatives as needed Ensure execution of quarterly performance reviews and compensation process Oversee full-cycle talent acquisition process and new hire onboarding to attract, prepare, and retain the best talent Manage Recruiter as direct report and plan for additional headcount with store growth Utilize Predictive Index assessments as desired throughout recruitment and development Drive a culture of safety and partner with corporate HR team to ensure proper practices and standards are maintained Engage with corporate HR team on payroll and benefit administration needs Maintain knowledge of trends, best practices, regulatory changes, and new technologies in HR, talent management, and employment law Perform all other duties as assigned. Duties and responsibilities may change at any time, with or without notice. Position Qualifications & Candidate Attributes: Bachelor’s degree in Human Resources, Business Administration or related field 5+ years of human resources management experience required, preferably in a retail environment Strong skills in employee relations, coaching, developing, and conflict resolution Thorough knowledge of employment-related laws and regulations Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems Process-oriented and strong collaborator with ability to communicate and manage well at all levels of the organization and across various departments Strong organizational and time management skills; ability to multitask and prioritize Highly adaptable with strong problem-solving and critical thinking skills; ability to exercise good judgment and make sound decisions High level of integrity, professionalism, and confidentiality Displays dependability with a strong sense of urgency and results-orientation Views team member satisfaction as a high priority; exhibits a positive can-do attitude Displays a strong initiative and drive to identify gaps and fill them Technical savvy and proficient in Microsoft Office Work Environment and Physical Demands: This job operates primarily in a professional office environment and secondarily in a retail car wash environment. Standard office hours are Monday through Friday from 8:00am - 5:00pm; however, operating store hours are Monday through Sunday from 7:00am - 9:00pm, and this role will need to be available as needed during operating hours. This role operates primarily indoors with travel expectation up to 25% visiting stores. While visiting stores, this role routinely operates in all areas of the car wash facility, including both indoor and outdoor work. To successfully perform the essential functions of this job, team member must be able to: Work and commute in all weather conditions Able to effectively communicate, listen, detect, converse with, discern, convey, express oneself and exchange information Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers Work in a fast-paced environment where they will often be multitasking Move about inside the office to access standard office equipment Constantly operate a computer and other office productivity machinery such as keyboard, copy machine and printer Remain in a stationary position 50%+ of the time, alternating between sitting and standing Ability to move and lift up to 30 pounds Drive between company locations and/or vendors or suppliers as needed while on job Frequently stand and move about inside fast-paced car wash environment tolerating a louder than normal work environment and exposure to the elements at times Overview of Tommy Enterprises Companies: Tommy's Express
is a national franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site. Tommy’s Express Operations
consists of a number of corporately owned Tommy’s Express car wash locations across the country. This is a quickly growing operation with intentions to open or acquire 3-5 new locations per year through the launch of
Tommy’s Express Capital , a new private fund strategy. Tommy Car Wash Systems (“TCWS”)
is the power behind our Tommy’s Express equipment. TCWS is a team of passionate car wash professionals working to create opportunities for our partners to become the best car wash operators they can be. We provide modular building designs, robust stainless-steel car wash equipment, an advanced Wash Club license plate reader system, the Tommy Transporter belt, high performance wash detergents, and an industry-leading franchise opportunity. At Tommy Car Wash Systems, we have a solution for almost any size operator. Our team has assisted in the development of hundreds of some of the most successful car washes around the world. Together, Tommy’s Express and Tommy Car Wash Systems make up the Tommy’s Corporate brand, headquartered in Holland, MI. Seniority level
Seniority level Director Employment type
Employment type Full-time Job function
Job function Human Resources Industries Consumer Services and Retail Referrals increase your chances of interviewing at Tommy's Express Car Wash by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Paid maternity leave Paid paternity leave Tuition assistance Disability insurance Child care support Get notified about new Human Resources Director jobs in
Holland, MI . Holland, MI $102,100.00-$127,600.00 2 days ago Human Resources Business Partners Manager (NA Manufacturing Operations) - Holland, MI (Onsite)
Talent Development Business Partner (Supply Chain)
Senior Manager, Human Resources Business Partner
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr