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LanceSoft

IT Operations Specialist

LanceSoft, Las Vegas, Nevada, us, 89105

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Job Title: IT Operations Specialist Job Duration: 6+ months contract Est. Pay Range: $53.00/hr on w2 Location : 89118

Work Type: On Site Shifts:

Contractors will initially work during the Day,

Monday-Friday 10am-6:30pm . However, the shift will eventually transition to one of the four designated shifts:

Sunday - Thursday: 10:00AM - 6:30PM (Days 8hx5d) Sunday - Thursday: 5:30PM - 2:00AM (Nights 8hx5d) Tuesday - Saturday: 10:00AM - 6:30PM (Days 8hx5d) Tuesday - Saturday: 5:30PM - 2:00AM (Nights 8hx5d)

Overview/ Responsibilities: Overview:

We are seeking a highly motivated and detail-oriented IT Operations Specialist to support our Technical Operations team within a dynamic and fast-paced Fusion Center environment. This role is based on-site in the Spring Valley area of Southwest Las Vegas and is instrumental in capturing, analyzing, and documenting key operational workflows and dependencies.

Key Responsibilities: • Shadow multiple operations team members to observe day-to-day workflows and system interactions • Document processes, dependencies, bottlenecks, and pain points in current technical operations • Work closely with cross-functional teams to gather data and insights on end-to-end technical workflows • Assist in developing process improvement recommendations and operational documentation • Provide technical feedback and support where appropriate, aligning with operational goals • Communicate findings effectively to both technical and non-technical stakeholders

Required Qualifications: • Strong analytical and documentation skills • Excellent communication and interpersonal skills • Ability to work independently and collaboratively in an on-site, high-security environment - Prior experience in at least two of the following technical domains: • Real-time technical operations • Advanced TCP/IP networking • Cellular networks • AWS cloud computing • Kubernetes • Windows workstation support

Preferred Qualifications: • Experience in an operations center, NOC/SOC, or similar real-time support setting • Familiarity with network monitoring tools, cloud-based diagnostics, or infrastructure automation • Experience interacting with DevOps or Infrastructure teams in a production environment • 5+ years of experience

Work Environment: • This position is on-site at a secure facility in the Spring Valley area of Southwest Las Vegas • Must be able to pass background screening and comply with facility access requirements