Salesforce, Inc..
Principal Product Designer, AppExchange
Salesforce, Inc.., San Francisco, California, United States, 94199
About this Role
We are hiring a visionary Principal designer to join our AppExchange UX team. AppExchange is the world’s largest B2B marketplace, powering the Salesforce ecosystem with thousands of apps, components, data solutions, and consulting services. We’re redefining how customers discover, evaluate, and adopt technology to extend Salesforce. We recently launched AgentExchange, your stop for prebuilt AI solutions and tooling.
We’re a tight-knit team working at the intersection of marketplace design, enterprise scale, and AI-powered innovation. We value systems thinking, thoughtful storytelling, collaboration and drive.
To be successful in this role, you will bring an extensive Design Thinking toolkit, a passion for craft and top notch visual design skills, experience leveraging AI tools and the ability to influence in an enterprise environment. You should have a background building products from 0-1 and the ability to drive cross-team vision and alignment.
As a high-level IC on the team, you will be able to see the big picture, build connections across products and teams, influence our product roadmap and mentor more junior designers. About Salesforce UX You’ll have the opportunity to work on Salesforce’s Enterprise and Consumer products, creating new design patterns and paradigms and collaborating with cross-disciplinary teams to bring your visions to life. This is an opportunity to shape the user experience in ways that solve meaningful problems, design with a focus on inclusivity and accessibility, and make life better for all users and customers. You’ll direct the team in crafting and articulating the product vision, in line with clear goals and rationales – a role requiring expert visualization skills, thought leadership, empathy, and the ability to work closely with product and technology partners. You’ll immerse yourself in all aspects of end-to-end experience design, including using storyboards, journey maps, flow diagrams, wireframes, interactive prototypes, and high-fidelity mockups to communicate design ideas and direction. At Salesforce, our UX teams aspire to make products people love – tools that make a salesperson’s day more productive, a marketer’s campaign more powerful, and a developer’s app more feature-rich. Behind each product is a team of talented UX designers and engineers, driven by the power of design to build integrated and ethical experiences that support strong relationships for our users and their customers. Bring your skills, inspire your team, and create amazing experiences as you help us transform the way business gets done. Experience/Skills Required
10+ years of experience designing and delivering products from start to finish as part of a cross-functional team
Deep understanding of user-centered design methods and best practices
Demonstrated desire to continually improve on processes
The ability to thrive in a fast-paced, collaborative, agile environment while producing great design work on tight deadlines
The ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity
Self-motivation; ability to produce results both independently and as part of a team
Strong communication and active listening skills, with an ability to build and develop close, trusting relationships
Experience using multiple approaches, including analytics and user research, to drive decisions and develop product iterations
Ability to distill and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges
Systems thinking; ability to step back and see a project’s larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flow
Demonstrated behaviors, attitudes, actions, and judgments that inspire employees to follow and other leaders to trust
Expert knowledge of current design tools such as Figma, along with an ability to quickly learn new tools as they emerge
Experience developing software that is global in reach, universal in design, and designed for users of multiple languages and abilities
Experience designing and thinking in design systems, not just single-purpose apps
An internal compass that points toward ethics and equality, and the conviction to speak up when we veer off course
BA/BS or MA/MS in a design-related field, or equivalent experience
Responsibilities
Using documentation, reviews, and presentations, communicate clear and compelling ideas to a wide range of key stakeholders
Serve as a bridge connecting design, product, engineering, and marketing teams
Work closely with product owners, engineers, and user research to create a vision for the product area
Oversee multiple web and mobile application features, interfaces, and experiences
Create designs that adhere to and extend the existing style guide
Generate detailed final design specs that inspire accurate developer builds
Work with developers and quality experts to deliver a polished final product
Promote and educate others on new interface guidelines and design patterns
Mentor new design staff
Set the vision for a product’s creative identity, articulate it clearly and convincingly, and guide the team through its implementation
Creates inclusive designs for all users. Advocates for accessibility, encouraging product and engineering management to prioritize accessible features and bug fixes
Please submit a résumé with links to your portfolio with passwords to access the content. Submissions without portfolios or work samples will not be considered.
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As a high-level IC on the team, you will be able to see the big picture, build connections across products and teams, influence our product roadmap and mentor more junior designers. About Salesforce UX You’ll have the opportunity to work on Salesforce’s Enterprise and Consumer products, creating new design patterns and paradigms and collaborating with cross-disciplinary teams to bring your visions to life. This is an opportunity to shape the user experience in ways that solve meaningful problems, design with a focus on inclusivity and accessibility, and make life better for all users and customers. You’ll direct the team in crafting and articulating the product vision, in line with clear goals and rationales – a role requiring expert visualization skills, thought leadership, empathy, and the ability to work closely with product and technology partners. You’ll immerse yourself in all aspects of end-to-end experience design, including using storyboards, journey maps, flow diagrams, wireframes, interactive prototypes, and high-fidelity mockups to communicate design ideas and direction. At Salesforce, our UX teams aspire to make products people love – tools that make a salesperson’s day more productive, a marketer’s campaign more powerful, and a developer’s app more feature-rich. Behind each product is a team of talented UX designers and engineers, driven by the power of design to build integrated and ethical experiences that support strong relationships for our users and their customers. Bring your skills, inspire your team, and create amazing experiences as you help us transform the way business gets done. Experience/Skills Required
10+ years of experience designing and delivering products from start to finish as part of a cross-functional team
Deep understanding of user-centered design methods and best practices
Demonstrated desire to continually improve on processes
The ability to thrive in a fast-paced, collaborative, agile environment while producing great design work on tight deadlines
The ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity
Self-motivation; ability to produce results both independently and as part of a team
Strong communication and active listening skills, with an ability to build and develop close, trusting relationships
Experience using multiple approaches, including analytics and user research, to drive decisions and develop product iterations
Ability to distill and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges
Systems thinking; ability to step back and see a project’s larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flow
Demonstrated behaviors, attitudes, actions, and judgments that inspire employees to follow and other leaders to trust
Expert knowledge of current design tools such as Figma, along with an ability to quickly learn new tools as they emerge
Experience developing software that is global in reach, universal in design, and designed for users of multiple languages and abilities
Experience designing and thinking in design systems, not just single-purpose apps
An internal compass that points toward ethics and equality, and the conviction to speak up when we veer off course
BA/BS or MA/MS in a design-related field, or equivalent experience
Responsibilities
Using documentation, reviews, and presentations, communicate clear and compelling ideas to a wide range of key stakeholders
Serve as a bridge connecting design, product, engineering, and marketing teams
Work closely with product owners, engineers, and user research to create a vision for the product area
Oversee multiple web and mobile application features, interfaces, and experiences
Create designs that adhere to and extend the existing style guide
Generate detailed final design specs that inspire accurate developer builds
Work with developers and quality experts to deliver a polished final product
Promote and educate others on new interface guidelines and design patterns
Mentor new design staff
Set the vision for a product’s creative identity, articulate it clearly and convincingly, and guide the team through its implementation
Creates inclusive designs for all users. Advocates for accessibility, encouraging product and engineering management to prioritize accessible features and bug fixes
Please submit a résumé with links to your portfolio with passwords to access the content. Submissions without portfolios or work samples will not be considered.
#J-18808-Ljbffr