Courier Health, Inc.
Courier Health is on a mission to solve one of the biggest and most meaningful opportunities in healthcare:
reinvent how people living with chronic and rare diseases are supported . We are building the future of patient engagement for life sciences companies. Our software is leveraged by biopharma companies to support patients in their complex journey from diagnosis to initiating and remaining on therapy to achieve optimal health outcomes. We are looking for talented individuals who are motivated by the opportunity to have an outsized impact on not just their company, but the healthcare industry at large. The Role In this role, you will help manage the relationship with multiple Life Sciences clients through platform implementation, on going support, and expansion. You will directly impact patients lives through technology that accelerates their access to life-saving therapies. Your enthusiasm and diligence will cement Courier Healths reputation as a best-in-class vendor partner. As a foundational member of our Client Solutions team, you will have influence over the teams growth, product evolution, and service offerings. What You'll Do Manage the delivery, timelines, tasks, and communication related to platform implementation and maintenance Advise clients on Patient Services and Field Access strategy based on data analysis, past experience, and cross-client patterns Build trust and credibility with client leadership teams, as well as software users Generate awareness & excitement for business results and the impact of using the Courier platform Identify opportunities for relationship growth and expansion Provide on going platform support and translate client feedback for new product functionality Balance competing priorities across multiple clients and workstreams Proactively surface insights for client programs or Courier product strategy Qualifications Inspired by our mission to improve healthcare through technology 6-10 years of professional services experience in SaaS delivery, customer success, or account management or at a strategic consulting organization Experience managing complex projects for enterprise clients, preferably across multiple in parallel Strong interpersonal, communication, and problem solving skills Team player that thrives working with a diverse set of internal and external stakeholders Comfortable presenting to executives and large groups Analytical mindset, with consistent attention to detail Independent, ambitious and enjoys taking initiative Experience in, or willingness to learn about, the rare disease/specialty pharma ecosystem, patient journey, and technology High energy and passion for our clients and the success of their patients Bonus Points Experience in healthcare technology or services Experience with data technologies such as SQL or the AWS Console Proficiency in Excel analysis Highly competitive pay, including equity Flexible PTO Paid parental leave Monthly healthy lifestyle stipend Team events and bi-annual off-sites Career coaching opportunities Open office with unlimited coffee, snacks, etc. The annual salary range for the target level for this role is$130,000 - $165,000+ equity + benefits, including medical, dental, and vision. Courier Health is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Courier Health is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply for this job
* indicates a required field First Name * Last Name * Email * Phone Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Website LinkedIn Profile Are you legally authorized to work in the United States? * Select... Will you now or in the future require sponsorship for a U.S. employment visa (e.g. H-1B)? * Select... Confirm understanding that this is an in-office role based in NYC with flexibility to work remote on occasion. * Select... How did you hear about this job? How many years of professional work experience do you have? * Select... #J-18808-Ljbffr
reinvent how people living with chronic and rare diseases are supported . We are building the future of patient engagement for life sciences companies. Our software is leveraged by biopharma companies to support patients in their complex journey from diagnosis to initiating and remaining on therapy to achieve optimal health outcomes. We are looking for talented individuals who are motivated by the opportunity to have an outsized impact on not just their company, but the healthcare industry at large. The Role In this role, you will help manage the relationship with multiple Life Sciences clients through platform implementation, on going support, and expansion. You will directly impact patients lives through technology that accelerates their access to life-saving therapies. Your enthusiasm and diligence will cement Courier Healths reputation as a best-in-class vendor partner. As a foundational member of our Client Solutions team, you will have influence over the teams growth, product evolution, and service offerings. What You'll Do Manage the delivery, timelines, tasks, and communication related to platform implementation and maintenance Advise clients on Patient Services and Field Access strategy based on data analysis, past experience, and cross-client patterns Build trust and credibility with client leadership teams, as well as software users Generate awareness & excitement for business results and the impact of using the Courier platform Identify opportunities for relationship growth and expansion Provide on going platform support and translate client feedback for new product functionality Balance competing priorities across multiple clients and workstreams Proactively surface insights for client programs or Courier product strategy Qualifications Inspired by our mission to improve healthcare through technology 6-10 years of professional services experience in SaaS delivery, customer success, or account management or at a strategic consulting organization Experience managing complex projects for enterprise clients, preferably across multiple in parallel Strong interpersonal, communication, and problem solving skills Team player that thrives working with a diverse set of internal and external stakeholders Comfortable presenting to executives and large groups Analytical mindset, with consistent attention to detail Independent, ambitious and enjoys taking initiative Experience in, or willingness to learn about, the rare disease/specialty pharma ecosystem, patient journey, and technology High energy and passion for our clients and the success of their patients Bonus Points Experience in healthcare technology or services Experience with data technologies such as SQL or the AWS Console Proficiency in Excel analysis Highly competitive pay, including equity Flexible PTO Paid parental leave Monthly healthy lifestyle stipend Team events and bi-annual off-sites Career coaching opportunities Open office with unlimited coffee, snacks, etc. The annual salary range for the target level for this role is$130,000 - $165,000+ equity + benefits, including medical, dental, and vision. Courier Health is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Courier Health is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply for this job
* indicates a required field First Name * Last Name * Email * Phone Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Website LinkedIn Profile Are you legally authorized to work in the United States? * Select... Will you now or in the future require sponsorship for a U.S. employment visa (e.g. H-1B)? * Select... Confirm understanding that this is an in-office role based in NYC with flexibility to work remote on occasion. * Select... How did you hear about this job? How many years of professional work experience do you have? * Select... #J-18808-Ljbffr