Central Point Partners
Operations and Vendor Program Manager
Central Point Partners, Charlotte, North Carolina, United States, 28245
1 day ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Partner Success - Cards Catalog
As a Partner Success team member, you play a critical role in helping to plan and operationalize some of the most important business and revenue-driving initiatives. You act as a liaison within the organization, bridging the gap between the company's strategic goals and execution. You are a valued member of the business and are embedded within our verticals to deliver a win-win-win for our members, our internal horizontal and vertical counterparts, and our partners. You will build, run, and iterate on enterprise programs that drive business value and revenue throughout the lifecycle of a product. You utilize your technical domain expertise and industry knowledge to advise on the feasibility and practicality of new product initiatives.
Responsibilities include but are not limited to: data quality, program and project management, vendor management, partner regulatory compliance, product operations, reporting, analytics, and invoicing. As a Partner Success team member, you have the opportunity to work in a revenue-generating vertical: Credit Cards.
You should have a high sense of ownership, a natural interest in continuously improving the way business processes work, and possess a strong ability to communicate technical capabilities to both technical and non-technical audiences.
What You'll Do
Operations and Vendor Program Management Ensure compliance with all regulatory and compliance requirements. Establish ongoing quality assurance and quality control around owned programs. Own or contribute to technical and product requirement documents and be a subject matter expert. Intake, execute, and/or disperse all information related to credit cards. Manage and monitor performance of all vendor relationships. Directly contribute to program efforts including data quality assurance, vendor performance, contract and invoice management, and risk management. Develop internal communications on new and changing product requirements and ensure adherence. Support prioritization meetings between Product and Partnerships to ensure alignment and velocity of initiatives. Support program status reviews and other formal reviews to be presented to organizational leadership. Process Excellence, Business Technology and Automation Develop ongoing process documentation practices and maintain documentation related to owned areas. Help establish and automate recurring processes towards efficient and scalable solutions using the Partner Success workload and project management tools. Develop methods to identify, monitor, and remedy data gaps and inconsistencies. Support creation of standardized reporting frameworks to quantify accuracy. Support development and prioritization of the Partner Success internal admin tooling.
What's Great About The Role
High impact, high visibility role where you'll play a key role in shaping the understanding, reporting, and strategic direction of established business units. Unique opportunity to be embedded in the business while providing objective and financial perspective that is grounded in data. Work in a highly cross-functional and collaborative environment.
Minimum Basic Requirements
Bachelor's degree in Business Administration or related field. 3 to 6 years of relevant work experience in operations, analytics, finance, or similar field (experience in Internet, technology or high growth companies preferred). 3 years of project management experience running complex, cross-functional projects. Extremely proficient in Excel and Google Workspace. Proficient in SQL (different join types, subqueries, aggregate functions, case expressions, etc.). Has experience successfully communicating up, down, and across tech and non-technical organizations, including distilling complex business ideas into simple internal projects and processes. Can navigate with ambiguity - strong proactive communication and prioritization skills with the ability to work.
Preferred Qualifications
Self-starter, intellectually curious and a fast learner with high standards for accuracy. A rigorous analytical mind able to effectively communicate findings to non-technical stakeholders. Previous experience improving existing processes and creating new processes to meet changing business needs. Ability and comfort working cross-functionally with engineering, business units, and senior leadership. Ability to communicate effectively with external clients and financial partners.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Project Management and Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Central Point Partners by 2x Get notified about new Operations Program Manager jobs in
Charlotte, NC . Charlotte, NC $160,000.00-$176,000.00 1 week ago Senior Manager, Integrated Program Management
Charlotte, NC $109,000.00-$125,000.00 2 weeks ago Technical Program Manager, Personalization
Charlotte, NC $100,000.00-$150,000.00 4 weeks ago Charlotte, NC $139,000.00-$155,000.00 2 days ago Charlotte, NC $136,000.00-$150,000.00 1 week ago IT Delivery Manager/ Program Manager/ Product Manager
Charlotte, NC $120,000.00-$170,000.00 1 week ago People Planning & Initiatives Program Manager
Senior Program Manager, SSD Operations Excellence
Charlotte, NC $160,000.00-$200,000.00 2 weeks ago Charlotte, NC $115,000.00-$125,000.00 1 month ago Charlotte, NC $136,729.00-$188,003.00 1 week ago Program Manager- Channel Partner Operations
Senior Business Risk & Controls Program Manager
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
As a Partner Success team member, you play a critical role in helping to plan and operationalize some of the most important business and revenue-driving initiatives. You act as a liaison within the organization, bridging the gap between the company's strategic goals and execution. You are a valued member of the business and are embedded within our verticals to deliver a win-win-win for our members, our internal horizontal and vertical counterparts, and our partners. You will build, run, and iterate on enterprise programs that drive business value and revenue throughout the lifecycle of a product. You utilize your technical domain expertise and industry knowledge to advise on the feasibility and practicality of new product initiatives.
Responsibilities include but are not limited to: data quality, program and project management, vendor management, partner regulatory compliance, product operations, reporting, analytics, and invoicing. As a Partner Success team member, you have the opportunity to work in a revenue-generating vertical: Credit Cards.
You should have a high sense of ownership, a natural interest in continuously improving the way business processes work, and possess a strong ability to communicate technical capabilities to both technical and non-technical audiences.
What You'll Do
Operations and Vendor Program Management Ensure compliance with all regulatory and compliance requirements. Establish ongoing quality assurance and quality control around owned programs. Own or contribute to technical and product requirement documents and be a subject matter expert. Intake, execute, and/or disperse all information related to credit cards. Manage and monitor performance of all vendor relationships. Directly contribute to program efforts including data quality assurance, vendor performance, contract and invoice management, and risk management. Develop internal communications on new and changing product requirements and ensure adherence. Support prioritization meetings between Product and Partnerships to ensure alignment and velocity of initiatives. Support program status reviews and other formal reviews to be presented to organizational leadership. Process Excellence, Business Technology and Automation Develop ongoing process documentation practices and maintain documentation related to owned areas. Help establish and automate recurring processes towards efficient and scalable solutions using the Partner Success workload and project management tools. Develop methods to identify, monitor, and remedy data gaps and inconsistencies. Support creation of standardized reporting frameworks to quantify accuracy. Support development and prioritization of the Partner Success internal admin tooling.
What's Great About The Role
High impact, high visibility role where you'll play a key role in shaping the understanding, reporting, and strategic direction of established business units. Unique opportunity to be embedded in the business while providing objective and financial perspective that is grounded in data. Work in a highly cross-functional and collaborative environment.
Minimum Basic Requirements
Bachelor's degree in Business Administration or related field. 3 to 6 years of relevant work experience in operations, analytics, finance, or similar field (experience in Internet, technology or high growth companies preferred). 3 years of project management experience running complex, cross-functional projects. Extremely proficient in Excel and Google Workspace. Proficient in SQL (different join types, subqueries, aggregate functions, case expressions, etc.). Has experience successfully communicating up, down, and across tech and non-technical organizations, including distilling complex business ideas into simple internal projects and processes. Can navigate with ambiguity - strong proactive communication and prioritization skills with the ability to work.
Preferred Qualifications
Self-starter, intellectually curious and a fast learner with high standards for accuracy. A rigorous analytical mind able to effectively communicate findings to non-technical stakeholders. Previous experience improving existing processes and creating new processes to meet changing business needs. Ability and comfort working cross-functionally with engineering, business units, and senior leadership. Ability to communicate effectively with external clients and financial partners.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Project Management and Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Central Point Partners by 2x Get notified about new Operations Program Manager jobs in
Charlotte, NC . Charlotte, NC $160,000.00-$176,000.00 1 week ago Senior Manager, Integrated Program Management
Charlotte, NC $109,000.00-$125,000.00 2 weeks ago Technical Program Manager, Personalization
Charlotte, NC $100,000.00-$150,000.00 4 weeks ago Charlotte, NC $139,000.00-$155,000.00 2 days ago Charlotte, NC $136,000.00-$150,000.00 1 week ago IT Delivery Manager/ Program Manager/ Product Manager
Charlotte, NC $120,000.00-$170,000.00 1 week ago People Planning & Initiatives Program Manager
Senior Program Manager, SSD Operations Excellence
Charlotte, NC $160,000.00-$200,000.00 2 weeks ago Charlotte, NC $115,000.00-$125,000.00 1 month ago Charlotte, NC $136,729.00-$188,003.00 1 week ago Program Manager- Channel Partner Operations
Senior Business Risk & Controls Program Manager
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr