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NR Consulting

ServiceNow CMDB Developer

NR Consulting, New Haven, Connecticut, us, 06540

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ServiceNow CMDB Developer

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NR Consulting 3 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Overview

ServiceNow is increasingly becoming the foundation for critical processes. In this role, we are looking for a person with strong technical abilities who can design, configure, and build within the platform. Open to remote candidates - EST

The Configuration Management Database (CMDB) Developer position is responsible for ServiceNow CMDB and CSDM (Common Service Data Model) enhancements, bug fixes, building and maintaining integrations, refining the backlog, and supporting strategic efforts to implement or improve relevant modules. The person will also advocate for the organization on the benefits of Incident, Problem, Change, Request, Knowledge Management, CMDB, and other IT Service Management and SPM capabilities. Core Responsibilities Design, develop, and implement CMDB or CSDM solutions on the ServiceNow platform Customize ServiceNow applications to streamline and automate processes Build integrations to other applications within the organization as needed Troubleshoot issues Ensure standards, architecture, design, and methodology standards are adhered to Identify and evaluate ServiceNow features and emerging capabilities, advocating for those that benefit the organization financially and operationally

Skills and Qualifications

Strong knowledge of ITIL framework, SPM, and ITSM standards and processes Operational understanding of the ServiceNow CSDM Hands-on experience with ServiceNow development, troubleshooting, discovery patterns, service maps, CMDB 360, cloud discovery, and service graph connector Operational experience with event management and agent client connector Scripting in JavaScript Willingness to assist with ServiceNow questions and training Proven expertise and passion for customer service Experience with ServiceNow platform deployment and operations Excellent time management and collaboration skills

Education

Bachelor's degree in Computer Science or related field with at least 3 years of ServiceNow development experience, OR 7+ years of equivalent experience, training, and/or education in IT industry and Service Management Certifications: ServiceNow Certified System Administrator (CSA) required; ITIL Foundations (preferred)

Additional Details

Seniority level: Entry level Employment type: Contract Job function: Information Technology Industries: IT Services and IT Consulting

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