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Mastech Digital

Application Support Engineer

Mastech Digital, Cincinnati, Ohio, United States, 45208

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Direct message the job poster from Mastech Digital Lead Recruiter @ Mastech Digital | Global Talent Acquisition, Staffing Services

Duration: 6 Months + (ONLY W2) Job Description: As a support engineer your role is to understand and support multiple applications. Lead Major Incident calls impacting the Pickup Fulfillment domain and provide clear, timely updates on status of service restoration to key stakeholders. Drive root-cause analysis of critical business and production issues to prevent future occurrences and review/approve potential solutions. Work with the engineering teams to continuously implement and improve reliable and speedy build environments. Craft solid and clearly explained documentation. Participate in an off-hours on-call rotation, and perform periodic off-hours work during maintenance windows. Desired Previous Experience/Education Seniority level

Mid-Senior level Employment type

Contract Job function

Consulting Industries

IT Services and IT Consulting

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