Artificial Intelligence Engineer

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Job Title: AI Content Conversation Designer

Location: 100% Remote

Contract Duration: 18 months

Contract Mode- W2 Only

Job Description:

We’re seeking a skilled AI Content Conversation Designer to craft intuitive, user-centered conversational experiences across chatbots, IVR systems, and other AI-powered interfaces.

In this role, you’ll collaborate with cross-functional teams to design, test, and optimize conversation flows that align with brand voice, user needs, and accessibility standards.

Key Responsibilities:

• Design end-to-end conversation flows for chat, voice, and multimodal interfaces, including IVR systems.
• Write clear, engaging conversational content that reflects the brand voice and enhances user experience.
• Collaborate with product managers, engineers, and researchers to define and implement conversation strategies.
• Use data, user research, and usability testing to iterate and improve conversational experiences.
• Define intents, utterances, and response logic for AI/NLU systems.
• Establish and maintain conversation design standards, documentation, and best practices.
• Champion accessibility and inclusive language in all conversational content.

Qualifications:

• 4+ years of experience in conversation design or AI writing for conversational interfaces.
• Strong portfolio showcasing work across chatbots, voice assistants, and multimodal platforms.
• Proficiency in writing natural, human-like dialogue with excellent editing skills.
• Solid understanding of AI principles, design thinking, and accessibility standards.
• Experience with conversational AI platforms such as Dialogflow, Rasa, IBM Watson, or Voiceflow.
• Familiarity with usability testing, user research, and iterative design processes.
• Comfortable working in fast-paced, collaborative, and ambiguous environments.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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