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PeaceHealth

Patient Access Representative - Admitting

PeaceHealth, Ketchikan

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Description

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PeaceHealth is seeking a Patient Access Representative - Admitting for a Per Diem/Relief, Variable position. The salary range for this job opening at PeaceHealth is $23.94 - $32.32. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

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Spotlight on PeaceHealth Ketchikan Medical Center Ketchikan, AK A Better Workplace Community (

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Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services.

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DETAILS OF THE POSITION:

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    Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart.

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    Collects patient balances, co-payment, co-insurance, or other payment types.

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    Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.

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    Responds to customer's inquiries.

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    Assists with departmental coverage as needed.

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    Manages daily appointment schedules which may include reminder calls and calling all referrals.

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    May transport patients utilizing escort or wheeled transport equipment.

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    Management of ED incoming phone calls, and may be required to provide switchboard coverage.

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    Monitor OB Prosec/McKinley alarm system.

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    May be required to assist with Cardiac Rehab departmental charge entry.

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WHAT YOU BRING:

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    Minimum of 1 year Required: Medical office or related customer service experience and

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    Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook

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    Must be able to manage conflict effectively and professionally. (Required)

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    Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required)

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    Good customer service skills and good interpersonal skills. (Required)

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For a full description of the position, or for questions, please email or call 360-448-0542.

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PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.

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See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility ( .

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For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

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REQNUMBER: 92131