Endpoint Systems Engineer

Position Type:
Technology/Network Specialist
Date Posted:
1/7/2025
Location:
Administration Bldg
Date Available:
ASAP Pay Grade: 831 (Actual salary based on experience)
Work Days: 226
Primary Purpose:
This position is responsible for designing, implementing, and supporting Apple and Windows endpoint configurations and user applications across both virtual and physical desktop and mobile environments while ensuring a seamless technology experience for students, teachers, and staff.
QUALIFICATIONS
Education/Certification:

• Bachelor's Degree in a technical field or equivalent experience
• Relevant technical certifications preferred

Special Knowledge/Skills:

• Extensive knowledge and experience with mobile device management (MDM) solutions supporting iOS, iPadOS, and MacOS, preferably Jamf.
• Knowledge and experience implementing and supporting Apple School Manager and Apple Classroom.
• Knowledge and experience managing Windows OS utilizing tools such as Microsoft Intune/SCCM.
• Knowledge and experience supporting Entra ID, Active Directory, and Group Policies
• Proficient with scripting languages such as Bash, Powershell, Python
• Excellent organizational, communication, and interpersonal skills
• Ability to manage multiple priorities effectively
• Ability to develop and maintain effective working relationships

Experience:

• Five years of experience with desktop and mobile device policies and configurations
• Five years of experience managing Apple OS-based devices and applications
• Five years of experience managing Windows-based computers and applications
• Previous experience in a K-12 education technology environment a plus

Major Responsibilities and Duties:

• Lead the evaluation, selection, and adoption of new mobile technologies, services, and tools to enhance system performance, user experience, and cost-effectiveness.
• Design, configure, deploy, and manage Apple devices, including iPads, MacBooks, and AppleTV
• Implement and manage MDM solutions to ensure proper device security, updates, and monitoring
• Perform baseline image creation and customization of Windows operating system images
• Support application packing, deployments, documentation, and release control
• Implement and manage endpoint security measures, ensuring compliance with industry standards and district policies.
• Collaborate with vendors and cross-functional teams to address technical issues and implement new initiatives in accordance with strategic plans.
• Work within the change management process to coordinate the release of new software packages, applications, and system updates.
• Maintain up-to-date documentation, including diagrams, on all desktop and mobile device environments, including configurations, integrations, components, policies, and processes
• Be customer service oriented and maintain a professional approach regarding all district matters
• Be adaptable and flexible in acceptance of changes in techniques and procedures
• Perform R&D and remain knowledgeable of emerging trends in technology and keep abreast of innovative practices.
• Attain and keep current, relevant technology certifications.
• Perform special projects, after-hours support and upgrades, and other duties as assigned.

Working Conditions:
Mental Demands:
Ability to communicate effectively (verbal and written); interpret policy, procedures and data; coordinate district functions; maintain emotional control under stress; work with frequent interruptions
Physical Demands/Environmental Factors:
Frequent districtwide and occasional statewide travel; occasional prolonged and irregular hours; frequent sitting, standing, stooping, bending, kneeling, pushing and pulling; occasional lifting up to 50 pounds; prolonged use of computer and repetitive hand motions
Approved By: Greg Gaston Compensation Coordinator Date: 9/11/2024