Oncourse Home Solutions
Who We Are
Oncourse Home Solutions (OHS) is a people-centric, $500M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We do what is right for our people so they can do their best when serving our 1.8+ million customers across the U.S. Our mission is to create lasting value for our customers and our partners by helping homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to our customers and our partners by becoming the most trusted and reliable home solutions organization in the market. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported.
As a US-based warranty provider, we provide expertise in safety and homecare to our customers. Our integrated solutions meet customer needs both inside and outside the home. Inside the home we protect critical aspects of home function such as plumbing, heating and cooling, appliances, power surges, hot water heater, and interior electrical. Outside the home we provide protection for critical lines (water, gas, wells, sewers, electric and septic). We primarily go to market B2B2C, partnering mostly with water/gas/electric utilities and municipalities to offer our product leveraging their brand for marketing and often adding our subscription fee to the water/gas/electric bill itself. When our customers need help with home maintenance, repair, or coverage, OHS is there. This is what it means to be an 'Oncourse SUPER'-Successful, United, Progressive, Empathetic, Reliable. SUPERs get it done. We sweat homeownership so our customers and partners don't have to.
As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment.
Position Summary
Reporting to the SVP, Business Development & Partnerships, Oncourse is seeking a Head of Business Development to lead a team of experienced enterprise sales professionals in delivering new B2B2C Utility Partnerships (Electric, Gas, Water/Wastewater) and other emerging verticals that will deliver transformational growth to Oncourse. The Head of Business Development will be responsible for driving revenue growth through hands-on coaching of the sales team in winning new enterprise B2B2C Utility Partnerships and tailoring our value proposition to meet the unique needs of our prospective partners.
Our office is located in Naperville, IL, and we believe that in-person collaboration is a vital part of our company culture and employee experience. For team members based in the Chicagoland area, we follow a hybrid work model with in-office days on Tuesday through Thursday and remote work on Mondays and Fridays. For employees located outside the Chicagoland area, the role can be remote (based in any major metropolitan area). Approximately 40% travel is required to engage with partners, travel to our headquarters in Naperville, IL, and attend relevant industry conferences as needed.
Responsibilities:
Experience and Qualifications of the Role:
Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location.
Join our SUPER Team and Enjoy Amazing Benefits!
Competencies :
Interpersonal Savvy - Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Business Acumen - Knows how businesses work; knowledgeable in current and potential future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.
Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
Strategic Agility - Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
Organizational Agility - Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.
Perseverance - Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
Integrity & Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.
Negotiating - Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.
Building Effective Teams - Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Managing Diversity - Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and genders; hires variety and diversity without regard to class; supports equal and fair treatment and opportunity for all.
No external recruiter or agency calls/communication will be accepted. Qualified candidates should apply online.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Oncourse Home Solutions (OHS) is a people-centric, $500M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We do what is right for our people so they can do their best when serving our 1.8+ million customers across the U.S. Our mission is to create lasting value for our customers and our partners by helping homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to our customers and our partners by becoming the most trusted and reliable home solutions organization in the market. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported.
As a US-based warranty provider, we provide expertise in safety and homecare to our customers. Our integrated solutions meet customer needs both inside and outside the home. Inside the home we protect critical aspects of home function such as plumbing, heating and cooling, appliances, power surges, hot water heater, and interior electrical. Outside the home we provide protection for critical lines (water, gas, wells, sewers, electric and septic). We primarily go to market B2B2C, partnering mostly with water/gas/electric utilities and municipalities to offer our product leveraging their brand for marketing and often adding our subscription fee to the water/gas/electric bill itself. When our customers need help with home maintenance, repair, or coverage, OHS is there. This is what it means to be an 'Oncourse SUPER'-Successful, United, Progressive, Empathetic, Reliable. SUPERs get it done. We sweat homeownership so our customers and partners don't have to.
As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment.
Position Summary
Reporting to the SVP, Business Development & Partnerships, Oncourse is seeking a Head of Business Development to lead a team of experienced enterprise sales professionals in delivering new B2B2C Utility Partnerships (Electric, Gas, Water/Wastewater) and other emerging verticals that will deliver transformational growth to Oncourse. The Head of Business Development will be responsible for driving revenue growth through hands-on coaching of the sales team in winning new enterprise B2B2C Utility Partnerships and tailoring our value proposition to meet the unique needs of our prospective partners.
Our office is located in Naperville, IL, and we believe that in-person collaboration is a vital part of our company culture and employee experience. For team members based in the Chicagoland area, we follow a hybrid work model with in-office days on Tuesday through Thursday and remote work on Mondays and Fridays. For employees located outside the Chicagoland area, the role can be remote (based in any major metropolitan area). Approximately 40% travel is required to engage with partners, travel to our headquarters in Naperville, IL, and attend relevant industry conferences as needed.
Responsibilities:
- Revenue Generation & Leadership: Drive revenue growth by actively coaching and engaging the sales team to secure new enterprise B2B2C Utility Partnerships, while ensuring our value proposition is tailored to meet partners' specific needs.
- Consultative Sales Coaching: Lead and mentor the Business Development sales on the sales process in a disciplined consultative way, while holding them accountable for strategically moving prospects through the business development pipeline.
- Product Collaboration: Foster a close working relationship with the product team, translating insights from consultative selling to develop unique and differentiated solutions that address potential partner needs.
- Strategic Sales Planning & Execution: Lead the team in developing and executing detailed strategic plans to win accounts across utility verticals, transforming Revenue, Gross Profit, and Customer acquisition at OHS.
- B2B2C Solution Development: Collaborate with key stakeholders to ensure tailored solutions that align with partner requirements and involve engagement with the appropriate decision-makers.
- Data-Driven Performance: Leverage metrics and analytics to measure sales strategy effectiveness, optimize funnel performance, and clearly articulate the qualitative and quantitative benefits of partnering with OHS.
- Relationship Building: Establish and nurture strong communication and working relationships with clients, prospects, industry leaders, and key organizations within the utility sector.
- Utility Sector Expertise: Cultivate and demonstrate deep knowledge of the utility sector (Water, Electric, Gas - both investor owned and/or municipal) and the unique challenges and objectives of each sub-vertical.
- Prospecting Strategy Oversight: Coach team and hold them accountable to developing and implementing custom prospecting strategies that are unique to each account, are engaging, and demonstrate knowledge of their industry, business, and how OHS can help them achieve their business goals.
- Pipeline Management & Reporting: Oversee the administration and management of the sales pipeline, including funnel management, prospect tracking, and sales inquiry logs. Provide weekly pipeline updates and monthly sales forecasting reports to the SVP and executive leadership team.
- Sales Plan Development & Execution: Create and execute comprehensive sales plans to achieve revenue targets, expand market reach, and acquire new enterprise clients.
- Collaboration and Communication: Work closely with cross-functional teams within Oncourse Home Solutions to effectively support the winning of new business (Finance, Legal, Product, Marketing, Field Operations, Customer Care etc.). Effectively communicate partnership strategies and performance to internal stakeholders. Represent Oncourse Home Solutions at industry events and conferences.
Experience and Qualifications of the Role:
- A minimum of 10+ years of relevant experience in B2B2C Business Development/Account/Client Management including leading teams responsible for closing large and complex accounts with a long sales cycle.
- Experience selling large and complex deals to utilities or municipal government is required.
- Proven track record of success in leading and managing high-performing Enterprise Sales teams.
- 5 + years of direct people management experience with a track record of consistently recognizing and rewarding excellent performance and addressing performance issues head-on, without delay.
- Roll up your sleeve mentality; this is a leadership position, but you will still be involved in hands on execution.
- Strong experience in following a formal consultative sales process with a long sales cycle.
- Deep experience identifying and influencing senior level decision makers.
- Proven track record of building and maintaining strategic relationships with key stakeholders.
- Excellent communication, presentation, and negotiation skills.
- Strong analytical and problem-solving skills.
- Ability to think strategically and develop innovative solutions.
- Experience in directly responding to RFPs with proven success.
- Ability to negotiate complex legal agreements.
- Fluent in a Sales Pipeline tracking software such as Salesforce.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
- Proficiency in Google Suite.
- Ability to learn and adapt to new software systems quickly.
- Bachelor's degree in Business Administration, Marketing, or a related field required; MBA preferred.
- N/A
Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location.
Join our SUPER Team and Enjoy Amazing Benefits!
- Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy.
- Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage.
- 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan.
- Generous Paid Time Off: Take the time you need to recharge and relax.
- Education Assistance Program: Invest in your growth and development with our support.
- FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses.
- Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being.
- Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected.
Competencies :
Interpersonal Savvy - Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Business Acumen - Knows how businesses work; knowledgeable in current and potential future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.
Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
Strategic Agility - Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
Organizational Agility - Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.
Perseverance - Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
Integrity & Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.
Negotiating - Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.
Building Effective Teams - Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Managing Diversity - Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and genders; hires variety and diversity without regard to class; supports equal and fair treatment and opportunity for all.
No external recruiter or agency calls/communication will be accepted. Qualified candidates should apply online.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.