Customer Service

Responsibilities:

Handle customer inquiries and complaints

Provide information about the products and services

Answer multi-line phone and schedule service calls

Document and update customer records based on interactions inQuickbooks system

Develop and maintain a knowledge base of the evolving products and services

?Qualifications:

Previous experience in customer service, sales, or other related fields

Ability to build rapport with clients

Ability to prioritize and multitask, work in fast pace office setting

Positive and professional demeanor

Excellent written and verbal communication skills

Previous experience with Quickbooks and Google Calendar preferred

Compensation: $25,000.00 to $38,000.00 Location: 160 Rubber Avenue, Naugatuck, CT 06770, Naugatuck, CT AND 460 New Britain Avenue Newington, CT 06111 Skills: Build Rapport Calendaring Communication Skills Customer Service Data Entry Multi Tasking QuickBooks Software Sales Experience