Are you passionate about healthy, organic food and believe in the importance of socially responsible business? Join Pure Ground Ingredients (PGI), a Certified B Corporation, as an Key Account Executive at our HQ/plant near Carson City and Minden, NV. PGI supplies certified organic herbs, spices, and botanicals to clients in the U.S., Canada, and Europe.
The Key Account Executive will manage and expand key and mid-market customer accounts, fostering relationships, promoting upsell opportunities, and acquiring new B2B clients in various sectors, including food, beverage, supplement, and CPG. This role is essential in executing PGI's mission to provide premium organic ingredients with transparency and customer-focused service.
KEY RESPONSIBILITY
Account Management
- Serve as the primary point of contact for a portfolio of mid-sized B2B clients.
- Build strong, long-term relationships with key decision-makers and stakeholders.
- Manage forecasting, contract renewals, and upsell opportunities.
Sales Expansion
- Identify new revenue opportunities within existing accounts.
- Cross-sell other formats and offer new product lines and promotions.
- Understand evolving client needs and trends.
New Client Acquisition
- Identify and qualify new mid-market B2B leads.
- Conduct outreach, respond to inquiries, and close deals with support from the sales team.
Cross-Functional Coordination
- Work closely with production, Purchasing, and QA to ensure high-quality delivery.
- Input and maintain all sales activities and pipeline updates in CRM (Customer Relationship Management system)
Reporting & Performance
- Meet monthly and quarterly sales targets.
- Report customer feedback and trends to the Business Development Director.
- Monitor account health and implement corrective actions.
KPIs
- Account growth rate (% revenue increase per account)
- New account acquisition per quarter
- Customer satisfaction (on-time delivery, product quality feedback)
- CRM pipeline accuracy and follow-ups completed
Requirements
- More than 3 years in B2B sales or account management (preferably in food ingredients, CPG.)
- Proven experience managing multi-location buyers or co-packers
- Strong communication, negotiation, and relationship-building skills
- Ability to interpret customer usage, margin, and inventory data
PREFERRED ATTRIBUTES
- Passion for organic and clean-label products
- Experience working with purchasing departments or R&D teams
- Trade show exposure (e.g., IFT, Expo East, Natural Products West)
Benefits
Founded in 2012, Pure Ground Ingredients, Inc. sources botanicals, herbs, and spices from organic farmers around the globe, processes them from our facilities in northern Nevada and the Netherlands, and supplies them to discerning manufacturers of organic foods, beverages, and Health & Beauty Aids, worldwide. Company leadership is comprised of active ownership complemented by a fresh group of seasoned executives with broad industry and entrepreneurial experience.
Pure Ground Ingredients is an Equal Opportunity Employer.
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
- Training & Development