Pure Ground Ingredients
Sales Support Specialist
Overview: Do you love healthy, organic food? Do you believe that companies should be in business to do more than just make a profit? Would you like to work in an energetic atmosphere, where you are encouraged to grow your strengths? Consider a position with Pure Ground Ingredients. PGI provides quality select and certified herbs, spices and botanicals to hundreds of manufacturers in the U.S, Canada and Europe. We're looking for those who have an authentic desire to learn. We're currently hiring for a Sales Support Specialist position. Position Summary: The Sales Support Specialist will provide critical administrative and operational support to the sales team to ensure smooth and efficient client service, accurate quoting, and timely order management. This role acts as the backbone of the sales functionmanaging CRM data, preparing offers, tracking orders, and supporting communication between Sales, Planning, QA, and clients. Key Responsibilities: Quoting & Client Support: Prepare and update sales quotations based on price lists, sales input, and client requests Ensure quotes are accurate, properly formatted, and approved Follow up on outstanding quotes and coordinate sample requests Order Coordination: Enter sales orders into the ERP system (e.g., Dynamics 365) Monitor order progress and delivery timelines with Planning and Logistics Assist in order changes, documentation, and client updates CRM & Reporting: Maintain accurate records of leads, quotes, orders, and communication in the CRM Support reporting needs for pipeline status, client activity, and open opportunities Ensure proper tagging of clients by tier, segment, and category Sales Communication: Respond to routine client inquiries in a timely, professional manner Prepare presentations, product lists, and price files as requested by the sales team Support marketing and event logistics where needed (e.g., trade shows) Qualifications: 13 years of experience in Sales Administration, Customer Service, or Sales Support Experience in B2B or food ingredients industry is a plus Proficient in Microsoft Office (Excel, Outlook, PowerPoint); CRM/ERP experience preferred Excellent communication and organizational skills Strong attention to detail and accuracy
Overview: Do you love healthy, organic food? Do you believe that companies should be in business to do more than just make a profit? Would you like to work in an energetic atmosphere, where you are encouraged to grow your strengths? Consider a position with Pure Ground Ingredients. PGI provides quality select and certified herbs, spices and botanicals to hundreds of manufacturers in the U.S, Canada and Europe. We're looking for those who have an authentic desire to learn. We're currently hiring for a Sales Support Specialist position. Position Summary: The Sales Support Specialist will provide critical administrative and operational support to the sales team to ensure smooth and efficient client service, accurate quoting, and timely order management. This role acts as the backbone of the sales functionmanaging CRM data, preparing offers, tracking orders, and supporting communication between Sales, Planning, QA, and clients. Key Responsibilities: Quoting & Client Support: Prepare and update sales quotations based on price lists, sales input, and client requests Ensure quotes are accurate, properly formatted, and approved Follow up on outstanding quotes and coordinate sample requests Order Coordination: Enter sales orders into the ERP system (e.g., Dynamics 365) Monitor order progress and delivery timelines with Planning and Logistics Assist in order changes, documentation, and client updates CRM & Reporting: Maintain accurate records of leads, quotes, orders, and communication in the CRM Support reporting needs for pipeline status, client activity, and open opportunities Ensure proper tagging of clients by tier, segment, and category Sales Communication: Respond to routine client inquiries in a timely, professional manner Prepare presentations, product lists, and price files as requested by the sales team Support marketing and event logistics where needed (e.g., trade shows) Qualifications: 13 years of experience in Sales Administration, Customer Service, or Sales Support Experience in B2B or food ingredients industry is a plus Proficient in Microsoft Office (Excel, Outlook, PowerPoint); CRM/ERP experience preferred Excellent communication and organizational skills Strong attention to detail and accuracy