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Pinnacle Infotech

Account Manager

Pinnacle Infotech, San Jose

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Benefits:

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Disability Insurance

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Life Insurance

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401(k)

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401(k) matching

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Bonus based on performance

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Dental insurance

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Health insurance

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Vision insurance

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Job Overview:

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We are seeking an experienced and results-driven Account Manager to join our US team. The ideal candidate will have a strong background in sales, client management, and business development within the construction sector. The Account Manager will be responsible for building and maintaining long-term relationships with clients, ensuring client satisfaction, and driving revenue growth through effective account management and strategic planning.

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Key Responsibilities:

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  1. Client Relationship Management
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Act as the primary point of contact for assigned clients, understanding their business needs and project requirements.

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Build and maintain strong, long-term relationships with key stakeholders and decision-makers.

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Address client concerns and resolve issues promptly to ensure client satisfaction.

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  1. Business Development and Sales
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Identify and pursue new business opportunities within the construction industry.

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Develop and execute account plans to meet revenue targets and drive business growth.

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Collaborate with the sales and marketing teams to create tailored solutions for clients.

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Attend construction Events and spread awareness about the company by engaging in various activities.

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  1. Project Oversight and Coordination
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Work closely with project managers and technical teams to ensure successful project delivery.

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Monitor project progress and provide regular updates to clients and internal teams.

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Identify risks and implement solutions to keep projects on track and within budget.

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  1. Contract Management and Negotiation
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Negotiate contracts, terms, and conditions with clients to maximize profitability and client satisfaction.

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Ensure compliance with company policies and industry Codes and regulations.

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Manage contract renewals and amendments as needed.

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  1. Reporting and Performance Monitoring
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Track account performance against key metrics (revenue, profitability, client satisfaction).

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Provide regular reports and forecasts to senior management.

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Analyze client feedback and market trends to improve services and solutions

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Required Skills and Qualifications:

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Bachelor’s degree in Construction Management, Engineering, or a related field.

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3+ years of experience in account management and sales within the construction industry.

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Strong understanding of construction processes, project management, and industry standards.

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Excellent communication, negotiation, and interpersonal skills.

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Proficiency in CRM tools (e.g., Salesforce) and Microsoft Office Suite (Excel, Word, PowerPoint).

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Ability to manage multiple accounts and projects simultaneously.

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Strong problem-solving and strategic thinking capabilities.

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Willingness to travel for client meetings and project site visits as needed.

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Preferred Qualifications:

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Experience working with general contractors, subcontractors, and construction firms.

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Basic knowledge of construction software such as Procore, Bluebeam, or Autodesk.

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Understanding of construction contracts, risk management, and industry compliance requirements.