Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply. Responsibilities: • Interact with the sales lead to maintain and improve service and product knowledge • Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed • Maintain customer accounts and update with new account information as needed • Respond to customer inquiries, product and service questions, and customer complaints • Communicate frequent customer suggestions to the team to troubleshoot Qualifications: • High school diploma, G.E.D. or equivalent • Strong knowledge of customer interface and interaction • Excellent active listening, interpersonal, and communication skills Compensation: $42,500
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Compensation:
$42,500 per year