Tad PGS

Call Center Service Representative

Tad PGS, Houston

We have an outstanding Contract position for a Call Center Service Representative to join a leading Company located inHouston, TX.

Pay Rate: $15.00 per hour

Job Responsibilities:

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Act as customer service interface to internal employees and external customers and perform all service-related activities (Sales Orders, RMAs, warranty, center set-up, contracts, and consignment procedures).
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Provide responsive and reliable customer service and technical support. Provide liaison support between customers. Coordinate with other departments.
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Perform returned materials process, including initiation, receipt, expediting and closing RMAs.
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Use of Data Works system for sales orders, shipments, field service contacts, RMAs, warranty and report generation.
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Receive product orders and process to shipment.
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Provide international customer service at times, and in such event, work a flexible schedule.
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Perform other related duties as assigned, including special projects.
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Build Quality into all aspects of their work by maintaining compliance to all quality requirements.
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Basic Hiring Criteria

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High School or equivalent required
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Must have 1+ years of Call Center Customer Service experience.
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Must have strong verbal and written communication skills
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Must have typing skills
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Must be computer proficient
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VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

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The California Fair Chance Act
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Los Angeles City Fair Chance Ordinance
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Los Angeles County Fair Chance Ordinance for Employers
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San Francisco Fair Chance Ordinance
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