Bilingual Customer Service Representative

Van Horn Automotive Group en Sheboygan tiene una oportunidad professional de Representante de Servicio al Cliente!
¡No se nececita experiencia, nosotros entrenamos! El Representante asistirá la organización con mejorar la satisfacción del cliente, aumentar las ventas de vehiculos, y construir una relación de larga duración con el cliente.
El Representante ayudara con contestar cualquier pregunta un cliente tiene sobre vehículos de interés, ayudar con coordinar citas para el departamento de ventas, y hacer llamadas telefónicas de seguimiento.
El candidato ideal debe ser completamente bilingüe, Ingles Y Español tanto oral como escrito.
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Van Horn Automotive Group has an outstanding opportunity for a professional, self-motivated Bilingual Customer Service Representative at our Business Development Center in Sheboygan! The Customer Service Representative will assist the organization with enhancing customer satisfaction, increasing sales, and building meaningful customer relationships.
Family Born. Employee Owned. The Van Horn Automotive Group has been empowering people and amazing customers since 1966, and now has over 17 locations throughout Wisconsin and Iowa with over 700 employees. Being employee-owned offers a unique benefit that invests in you and your future. As a 77% owner, our employees receive contributions to a qualified retirement plan that is 100% funded by the company!!
Why work as a Sales BDC Representative at Van Horn:

• Generous paid time off policy
• Monthly bonuses up to $750!
• Opportunity for a work from home hybrid option after 6 months
• Employee Owned - Retirement plan that is 100% company funded
• Fun and collaborative work environment
• No Sundays
• Reimbursement for gym membership and walk/runs
• Education resources: Tuition reimbursement & College partnership discounts
• Ongoing training and development opportunities
• Health, Dental & Vision Insurance
• Pet Insurance
• Confidential Employee Assistance Program
• Paid volunteer time: 16 hours of paid time off annually to volunteer for organizations of your choice
• Employee discounts on vehicles, parts, and service
• Promote from within culture
• Strong community involvement
• Employee referral program: get paid for referring your friends
• Holiday parties, brewer game, summer picnic & more!

Your Responsibilities:

• Receiving, processing, and coordinating all incoming sales inquiries
• Respond to internet, phone and chat/text inquires
• Generating sales appointments and confirming sales team is prepared
• Entering all customer data into our database
• Maintain a positive relationship with customers
• Handle bilingual inquires for all Van Horn locations

Qualifications:

• High School Diploma or equivalent
• Valid driver's license
• Bilingual in Spanish
• Previous customer service experience preferred but not required
• Must be organized, reliable, and able to work in a fast-paced environment

For more information on what it's like to work at Van Horn visit: vhcarsrecruiting.com !