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Dave Mader

Customer Relations Representative - State Farm Agent Team Member

Dave Mader, Neenah

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Responsive recruiter
Benefits:

  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Dave Mader - State Farm Agent, you are an essential part of our daily operations and play a key role in our customers' success. Your contributions are vital in growing our agency by fostering strong customer relationships and connecting their needs with our various departments. By joining our team, you'll not only advance your career but also make a meaningful impact in your community.
JOB VISION AND COMPANY INFORMATION:
The position at Dave Mader State Farm involves servicing, selling, and marketing State Farm products and services while providing quality customer service. This role also presents the opportunity to become an independent contractor agent with State Farm.
We are currently hiring for a full-time team member. Whether you envision a long-term career with Dave Mader State Farm Agency or aspire to become your own independent contractor agent, this opportunity is an excellent way to kickstart your career in insurance and financial services. Under the guidance of agent Dave Mader and his team, you will have the chance to learn and grow.
Dave Mader State Farm Agency has a proven track record of success. Owner Dave Mader, a former Wisconsin Badgers basketball player, established his agency with State Farm after earning a degree in personal finance. Over the past 21 years, the agency has become a leading State Farm Agency in Wisconsin and nationally, receiving numerous awards and accolades. The team has expanded to include nine members.
STATE FARM & DAVE MADER AGENCY INFORMATION
Please check out State Farm's company overview: & our agency site:
EXPERIENCE AND KNOWLEDGE:
  • Experience in retail sales, marketing, or customer service is desirable, but not required.
  • Proficient keyboard typing skills and experience with Microsoft Office and other popular computer software.
SKILLS AND ABILITIES:
  • Ability to learn and apply product, industry, and market knowledge to make professional recommendations to prospects and policyholders and to satisfy insurance licensing requirements.
  • Ability to influence others.
  • Ability to create professional business relationships with prospects and policyholders.
  • Strong listening, oral and written communication skills.
  • Ability to take initiative and act effectively in various circumstances without direction.
  • Self-confidence/perseverance/strong work ethic-remain positive and maintain progress towards a goal despite obstacles and adversity.
  • Goal oriented-highly motivated and resourceful to achieve results.
  • Proven track record of trustworthiness, dependability, and ethical behavior.
  • Proven problem-solving ability-apply and balance conceptual and analytical thinking by breaking down complex problems, evaluating alternative sources of action and their likely outcomes, and selecting the best alternative.
  • Ability to multi-task.
  • Ability to pay close attention to detail and accuracy.
JOB RELATED TRAINING COURSES AND PROGRAMS
  • Successfully complete all company, state, and federal requirements (licenses) to sell and service designated State Farm products and continue to be licensed in good standing as required.
DUTIES AND RESPONSIBILITIES
  • Provide prompt, accurate, friendly, cost-effective service and utilize it as a basis for establishing a marketing opportunity.
  • Work with agent's computer system to update information in customer databases.
  • Prepare quotes, forms, policies, and endorsements when required.
  • Conduct needs-based sales presentations in or outside the agent's office supported by technology.
  • Generate and follow up on leads and prospects, schedule appointments, identify client needs, and market appropriate products.
  • Close the sale with current prospective customers.
  • Meet & exceed marketing & sales goals set by the agent.
  • Network and build business referral relationships.
  • Implement the agency's marketing/sales plan at direction of the agent.
WORK SCHEDULE
  • Full time position with a 40-hour work week.
  • Office Hours are Monday through Friday, 8:30 AM to 5:00 PM. Weeknights and Saturdays by Appointment.
COMPENSATION AND BENEFITS
  • Solid base salary + Uncapped Commission + Bonus Opportunities
  • Paid time off (holidays and personal/sick days) with the opportunity to earn additional time off
  • Long Term Disability Coverage
  • Life Insurance
  • 401(k) Plan
  • Shared company vehicle
  • Growth potential/opportunities for advancement within our company
Compensation: $55,000.00 - $80,000.00 per year
We're Hiring!
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • Our office is located in Neenah, WI.
  • Our office is open Monday-Friday 8:30 AM to 5:00 PM, Evenings & Saturdays by appointment.
  • I have been a State Farm agent since 2004.
  • I am a proud graduate of UW-Madison.
  • We have 60+ years of combined insurance experience in our office.
  • Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Silver Scroll, Golden Triangle, and Bronze Tablet

Apply now and let us put you on the path to success
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.