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Veterans Prime, Inc.

Field Service Engineer

Veterans Prime, Inc., Menomonee Falls

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Overview
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Exciting opportunity for a full-time, Field Service Engineer  in our client's Equipment Division.

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The Field Service Engineer will provide on-site machine installation, troubleshooting, repair and training for our domestic and international customers.

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 As a Field Service Engineer, you will..

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  • Test, troubleshoot and repair hydraulic, electrical and pneumatic mechanical functions per machine capabilities in field at customer production sites.
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  • Conduct training with customer’s employees to ensure proper operation of equipment.
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  • Customer focused to exceed our customer’s expectations.
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  • Perform field service repair, installation and start-up of machines, including but not limited to complete electrical and hydraulic integration.
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  • Responsible for timely and accurate documenting of all service related activities.
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  • Ability to troubleshoot PLC’s and drives.
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  • Provide customer service technical phone support.
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  • Assist in mechanical/electrical assembly and testing of equipment to meet scheduled deliveries.
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  • Exercise safe working practices and procedures at all times
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Experience and Skills:
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  • Completion of an accredited two-year associate’s degree and/or Bachelor’s degree in Electrical or Mechanical Engineering, or equivalent accrued experience and on-the-job training.
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  • Five years of field service experience.
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  • Previous Plastic injection molding experience is a plus.
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  • Strong troubleshooting ability to support electrical, mechanical, hydraulic, pneumatic, and servo applications.
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  • Ability to read hydraulic, electrical and pneumatic drawings and schematic prints.
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  • PLC experience preferably with Allen Bradley (Logix 500 and 5000).
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  • Servo drive experience preferably with Rexroth (Indraworks).
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  • Projects a positive attitude with customers and co-workers.
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  • Strong and professional interpersonal skills.
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  • Excellent written and verbal communication skills, including communicating effectively using professional e-mail etiquette.
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  • Solid analytic, diagnosis and problem solving skills.
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  • Ability to work effectively with minimal supervision or in a team environment.
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  • Strong time management and organizational skills.
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  • Ability to multi-task.
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  • Willingness to continually learn and support new technologies.
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  • Must be able to travel up to 80% domestically and internationally.
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