DeNooyer Chevrolet
Customer Service Representative:
In this position you will be the face representing our company culture. It is imperative that you are a friendly and positive person by nature. The Customer Service Representative position requires high-level customer service, communication, and organization. Must be able to interact with customers (over phone and face-to-face) to provide the highest level of communication throughout each transaction. Must have an extremely positive-friendly demeanor and enjoy working with the general public.
- n
- Serves customers by providing product and service information and resolving product and service problems. n
- Attracts potential customers by answering product and service questions and suggesting information about other products and services. n
- Maintains customer records by updating account information. n
- Resolves product or service problems by clarifying the customer’s complaint and selecting the most appropriate Manager to handle each situation. n
- Recommends potential products or services to management by collecting customer information and analyzing customer needs. n
- Contributes to team effort by accomplishing related results as needed. n
What We Offer:
- n
- Medical and Dental n
- 401K Plan n
- Paid time off and vacation n
- Growth opportunities n
- Paid Training n
- Employee vehicle purchase plans n
- Family owned and operated n
- Long term job security n
- Flexible Work Schedule n
- Discounts on products and services n
Qualifications / Skills:
- n
- Customer service n
- Quality focus n
- Problem solving n
- Phone skills n
- Listening n
- Resolving conflict n
- Analyzing information n
- Multi-tasking n
- No experience necessary/ will train the right candidates n